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A1lab Reviews 

226
•
TrustScore 4.5 out of 5

4.6

Diagnostic Center
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Rated 3 out of 5 stars

Compétitive price and 2 day test pack delivered. But no email received for pin no. An hour wait on line in queue on téléphone for help but agent quickly sorted inputting pin code for me and so poste... See more

Rated 5 out of 5 stars

Where can you find a Covid Laboratory who will make instant changes to certificates when your clients cannot even remember their emails or date of birth correctly! I cannot thank this team enough for... See more

Rated 5 out of 5 stars

Very happy with this service. Was concerned about delay in getting results but after emailing them found out that PCR test kit was still in transit due to Royal Mail New Year holidays. On their recei... See more

Rated 5 out of 5 stars

Great so far… put the wrong date of arrival to the UK on our PCR test request, and processed it. When I noticed what I had done, I panicked like hell - there are four of us! This is the first time I’... See more

Company details

  1. Diagnostic Center
  2. also in
  3. Health Consultant
  4. Medical Laboratory

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

226 reviews

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4.6

All reviews

(226)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

questionable results

Bought 7, day 2 per tests following a trip. Two returned positive although no symptoms. on same day results arrived took NHS pcrs which were negative for ongoing travel. within 5 weeks the same people developed symptoms and tested positive again which I didn't think possible within this time frame. I question the validity of these original results. Still not received a response from the company after two weeks waiting.

15 February 2022
Unprompted review
Rated 5 out of 5 stars

Request the return

I booked the test kits on A1lab, and then I realised I didn’t have to book the kits for child. So I emailed A1lab to request the refund. I got the response very quick and guided you how to do the return process. The admin team people are very helpful and kindly especially Arya. 😊😊

14 February 2022
Unprompted review
Rated 5 out of 5 stars

The staff is very fast in response

The staff is very fast in response. I had placed a wrong address for my post-booking arrival COVID test and got worried if it would be changed. They sorted it immediately when i emailed them. Really appreciate the great work 👍 .

8 February 2022
Unprompted review
Rated 5 out of 5 stars

Value for Money

I am an international traveller who booked Post arrival PCR testing with All Healthcare Ltd.

I received the sample collection tools and sent my Day 2 samples to the A1 laboratory.

I received the report within 48 hours. The service is excellent and value for Money.

4 February 2022
Unprompted review
Rated 5 out of 5 stars

Timely Response

Thank you so much for the service received today.
It was the fastest response ever received since I got here

Keep it up Team

3 February 2022
Unprompted review
Rated 5 out of 5 stars

A1lab Highly Commendable👌

It is my first time to travel to the UK for an exam and I was required to have a PCR test.
Since I am not from the UK to make sure prior to booking, I called them to inquire about the test to have my sample be taken at the location I will be staying. I did not have a hard time to reach them from the UAE. The staff who answered was very polite and friendly. He gave me all the information I needed, plus he added more details which were really of great help. Roy and Frank were also very accommodating via email to complete my requests.
Thank you so much for making things easy-peasy for me.❤ Kudos❣

28 January 2022
Unprompted review

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