absolutely terrible avoid at all costs deposited £10 got £20 "won" £18 can't withdraw any of it because its "bonus money " you have to bet it and even with 50 free spins welcome offer "won" £2.50 lost... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Another company in a miserable state
Another company in a miserable state! Supposedly one of the biggest operators, but I think it's practically ruined post-Covid! In the last 2-3 months, they have had the worst RTP rates in history! Almost every single deposit, regardless of whether it's small or large, you lose immediately! Whether you play with 0.20 or 10, it doesn't matter, you keep losing constantly! They've reached an unbelievable point! Whether it's due to the fines they've paid or the operators they've acquired recently, it's unclear, but it seems they've sworn to burden their losses on the players, determined to make up for their losses in this way! I recommend staying away for a long time. I requested my report for the last 2 months, and history has never seen anything like this! Moreover, their support system has collapsed! I talked to 3 live chat agents, all of them work with copy-paste responses! The names seem fake, as if they are all the same person. Additionally, they have closed communication via email! Understand their situation and stay away!
My son used all my money on the site…
My son used all my money on the site all they do is block your account asking for money back
Strong recommend don’t play at casino…
Strong recommend don’t play at casino 888. I was withdraw money , it’s take too long even I don’t take the bonus money. And I also deposited 200$ I forget the put the message in the chat box. I lose that money. I try to chi tact customer services to give my reference number and time, date deposit but they didn’t want to help me. They send me email just ask me the same question and I give them all information they need but they don’t want to help . Bad service
Cannot withdraw funds what a joke can…
Cannot withdraw funds what a joke can anyone help
Disabled account without reason
Place a bet, my bet won and now my account has been suspended. The online chat said someone from the relevant team will get back to me, I’m still waiting… This is not good enough 888
Stay away
Do not bet with them. They have only live chat and the agents suspended my account because I said two deposits didn't come to my account and it's stressing me out. He purposely misconstrued my chat by concluding that gambling is stressing me out. Also they stopped me on day three from bonuses.
The company uses only e transfers and bank said they cant help as e transfers are same as dropping cash.
I have used other sites since and it's day and night.
Been trying to get my account reopened…
Been trying to get my account reopened for 5 months now n just keep getting sent around in circles avoid
GOONIES MEGAWAYS IS SHOCKING LOW PAY…
GOONIES MEGAWAYS IS SHOCKING LOW PAY wow i have won in many slots in here but £3000 £2 spins not one bonus and anything over £20 you won’t get the collect it is literally the worst game on 888 do not waste your time in it
Definitely avoid 100% fixed
Definitely avoid 100% fixed. Who ever is regulating online gambling are a bunch of jokers because so many are far from legit and seriously need looking at. Basically just stealing peoples money
5 days since I provided the requested…
5 days since I provided the requested documents and still no answer regarding enabling my account, I have a winning bet they won't give me the money as they locked my online account. Totally waste of money any other provider is better
Beware possible ID theft
Bet on the Grand National and won. Only needed a card to place deposit. To withdraw winnings they want bank account details, recent bank statement and photo ID WITH signature. The only reason for this site to need that much information is to fake and steal your ID. I would report them to Action Fraud or other fraud agencies if you are struggling to withdraw funds from them
No option for zero stars.Trying to…
No option for zero stars.Trying to withdraw is a joke, no options other than wire transfer and you need to provide documentation so let’s see what happens.BUT no documentation needed to deposit so you can lose as much as you want without ID but can’t withdraw. AVOID at all costs and I’ve been betting with them for years,once I get my balance back I’ll never use them again.Oh I forgot to say they have no UK based telephone number so all contact is via a very long live chat as the one operator obviously deals with several chats at the same time because the delay is very annoying. 😢
So today I deposit £60 and after about…
So today I deposit £60 and after about an hour I managed to gain a £70 balance so I decided to quit whilst I was ahead
I withdrew the £70 and it stated pending (can take up to 1 buisness day)
10 mins later I get logged out and now can't log back in as it says something went wrong please contact our support, so I am basically taking this as they have stolen my funds and closed my account for some unknown reason ,
Absolutely disgusted to think they can just do this , they are happy with taking your money but as soon as you withdraw they close your account , I am know going to contact the gambling committee regarding this as it is just shocking ,
Luckily I made a screen shot of my withdraw time and transaction id, I would advise people to do this incase this happens to you , but to be honest I would just give the site a wide birth
(so laggy as well)
PLEASE EVERYONE STAY AWAY FROM THIS COMPANY
ALSO THEY DO A DAILY WISH SPIN AND STATE EVERYONE IS A WINNER
7 TIMES IN A ROW I HAVE HAD A NO WIN ,
Refusing withdraws
I was having no issues and had a verified account. I received 3 withdrawals in March without incident. Nothing changed with my bank account or my 888 account. Fast forward 12 days and now I cannot withdraw. I have 2 pending April 11 and 15. The first one was “rejected by my bank” and they haven’t attempted the 2nd.
I have sent my documents through the website and to several different email communications.
I have spent far too much money on the site, even reached VIP status and now the $200 + $300 withdraw requests are still awaiting processing.
I keep getting the run around, through chat function and through emails “sorry, we have no update for you”. I would not have put more in and attempted another withdraw if I would have known they were going to do everything in their power to keep prevent me access to the funds. They also refused to cancel one of the pendings so I could at least play with some of my money while they sort whatever out on their end.
I just want the money back, which is still far less than I have put in.
I like to give my honest opinion on…
I like to give my honest opinion on these sites.i joined not long ago and it have been okay so far good gameplay fare returns but as I can see a lot of people are not happy with it.i have also been waiting for a withdrawal for a while which is frustrating.always set your limits guys.i will update on withdraw.i just messaged customer service I'm sure it was a bot
I provided documentation to this…
I provided documentation to this Company and they come back and accused me of providing an out of date passport after stopping my account due to no verification on their system.
As if it was not bad enough before dealing with this company, I advised them that if they looked closely they can view the passport expiring March 2027.
Hopefully its not me but I think that's three years away. I feel that this Company has a lot to answer for and gives me an indication of how much attention to detail has gone down rapidly over the past ten years. Therefore I have asked them to delete all docs sent to them as I shall not be betting with them. How can you trust a company that cannot even get a passport expiry date correct!
They don't pay
They don't pay!!! It's more than 8 months that i ve request a withdrawal after winning in casino the amount of 42891.20 EUR
They block my account and i can not login in my account, I can't do nothing, they don't answer after 56 emails!!!
This is their message after my request of withdrawal:
Withdrawal request for the total amount of 42891.20 EUR - confirmation number is 690830871340
They don't answer and they ignore my messages.
I'm very much disappointed on this site…
I'm very much disappointed on this site , they allowed me to deposit close to £1300 with no wins only for them to bun me till the 27th of June . To me this looks more of a scam when I had hopes I would get the money back only to realise my depositing has been blocked . When I enquire I'm being told it'd for my safety where was the safety concern when you chowed £1300 this is not fair and I am giving others a heads up not to attempt . When I spoke to the consultant she ridiculed me and told me about an email even when I explained I didn't receive she then told me to check my spam . To a point she never bothered to end my conversation with her properly I don't even want to mention whether it was a racism issue but I felt highly and unfairly treated .
888s Finest
Scam artists will give you the run around.
theres so many better casinos and poker apps then this.
Dont ever surcome to playing this.. the run around ruins the vibe and speaking for myself i wont deposit again. They prob laugh and think sure pal but time will tell.
I personally am going to try and locate and contact anyone who has 888Holdings in their portfolio and send them a few links to see how their customer service is.
Stock is already collasping. They were some of the pioneers to adopt evolution gaming and now that company surpassed them and doesnt need 888 anymore.
Evolution Gaming Stock📈
888Holdings Ltd. Stock📉
One day they will understand why you cant upset customer after customer with unethical business practices.
Soon come is their time.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








