7-Eleven Reviews 826

Awesome person Mrs.nacy very polite and treats me like family I feel very welcome.

Imagine you work For 7-Eleven a Couple years do good work then get Fired in under 1 Day with no warning..

Gladly People who get Removed just Like that are Smart and have Backups in Place because if not they would be on the Streets.

You get 0 Extras for being Fired no matter what good you did all these years.

I know my review won’t take any far but I will still write it here. I am physic-@lly and raci-@lly @ss@ul-ted by a tall w-h-!-te male who was in the counter at 4.30 pm yesterday. All I asked was for the vegetarian option and he wasn’t responding and he suddenly turned v!o-lent and hurdled abuses and sl@pped on my face and head. Two witnesses called Police and helped staying with me throughout the process. Although he is arrested but he was left in the evening and I have given my consent to press charges against him and going to the court. Manager was polite but he said there were multiple complaints against him and I’m surprised there wasn’t any action taken by the 7/11 organisation. This is my second such experience there and first time it was a black lady with rainbow coloured hair. They have kept troubled and ment@lly unstable staffs and I’m so shocked as 7/11 has not been taking any action towards such incidents. I’m waiting to see what’s next but less hope in the justice system here. My first review is not allowed and so I had to use punctuations to mention certain words.

Why fire Ian?? he is a good guy!! always talking good about u!

I don't live in the USA but it seems corporate at 7-eleven decided to fire a hard-working, genuine employee over him drinking a non-alcoholic beer and posting a video of it. His channel is IanOnYoutube. seems like a nightmare to work there. Please don't support this store.

Please do not shop there. I was there on Friday afternoon at 4:00 p.m. today February 7th and the cashier treated me very disrespectful, I told her I have a chicken taco and a pepsi and I put them on the counter to pay and she opened the envelope to check if what I told her was true, to me that was very disrespectful, rude, not professional at all and tells me how uneducated she is. I will contact management. That was the most ridiculous thing I have ever had to go through in my life. The manager should hire respectful people. 7 eleven skyline Blvd

The clerk working night shift Anthony H , he is a very cool , awesome , great person. Runs store very well

Ok this is gonna be a odd review. I applied thru your website to end up texting a virtual person known as Rita. I was then messaged back saying I met all criteria and interview scheduled for 01/30/2025 at 230pm. I got to the location spot and talked to a lady at the counter. Where I was informed at that moment that they were full of employees. I was not even interviewed because the store manager did not even have knowledge of my interview. I'm disappointed because I wasted my time and money to get their because I took Uber to the location.

Closing locations without gas stations!
Ditching communities that need 24/7 stores.
Terrible customer service.
60% overpriced.
App is terrible

Then again people still shop at 7-11... Go to another store, All you are doing is spending your money and making 7-11 stronger. I worked at 7-11 as a store manager and will not work their again. The Leaders from the Rio Grande valley are a joke. No family skills at all but when the Leaders family pass away or get sick, they have all the time they need off and the employee at store level does not apply to this according to the Stripes

We’ve been loyal 7-Eleven customers for over 20 years, but my experience at this location (7285 Crestway Dr, San Antonio, TX 78239) was beyond disappointing. Unfortunately, this wasn’t the first time my family or I encountered rude & unprofessional behavior from the staff here, but this incident was unacceptable!

On Wednesday, January 2, 2025, I visited the store around 5 PM to pay for a car wash. When I inquired about the car wash, one clerk (Ricky) rudely stated it wasn’t working without any greeting or explanation, while another clerk (BZ - I guess) contradicted him and said it was functional. Both clerks didn’t know what’s happening in their location, displayed nasty and unfriendly facial expressions throughout the interaction, making it clear they were not welcoming or approachable to customers. Trusting BZ’s word, I paid and proceeded to use the car wash.

Unfortunately, the car wash malfunctioned. The soap application did not work, and the system merely rinsed and dried my car without actually cleaning it. I returned to the store to inform the clerks, and Ricky admitted he had warned it wasn’t working. However, BZ dismissed my concerns, claiming my car parked outside looked clean because it was wet. Their rude attitudes and lack of basic customer service skills were extremely frustrating!

After much back-and-forth and even waiting for BZ to test the car wash himself, he eventually admitted the soap function wasn’t working properly. However, instead of issuing a full refund as they promised at the beginning, they refunded only $5, insisting that since I had already used the car wash, I wasn’t getting more than that. Their unpleasant demeanor and refusal to resolve the issue professionally were infuriating.

When I requested to speak with a manager, they laughed at me, ignored my concerns, and told me to come back the next day and that there’s no manager there. Their behavior was not only unprofessional but also disrespectful. Another customer in line even sympathized with me, acknowledging how poor their service was.

In the end, my car remained dirty, I wasted my time and money, and I left feeling insulted. This location’s staff clearly lack the basic training and customer service skills needed for such roles. 7-Eleven management needs to take immediate action to train employees and ensure consistent service across all locations.

I will not return to this store, and I plan to share this bad experience on Google Reviews, Yelp, and other online platforms to ensure others are aware of the unprofessional treatment customers might face here. Additionally, I will bring this up at our upcoming HOA meeting to inform all neighbors about this poor service to avoid this place.

Until changes are made, I recommend avoiding this location entirely.

A staff was very rude and always had a face in the morning and she like can I help you in moody way and not smiling . That’s not customer service . The staff in the afternoon and night is better the lady is very rude
1688 Colonial Blvd
Fort Myers, FL 33907
United States

💯 shocking service from post office and other staff feel that they can do what they like the post office is run by staff that shouldn't due to incompetence.

7-11
614 Washington ave
Saginaw MI 48607

the workers at this 7-11 are rude and mean every time i go in here especially the older guy who works at night time. one time i had trouble with my card even and i told him i would be right back in and he could see I didn’t even pull off and I wasn’t more than four minutes and within that time he put everything out that I had to check out with back knowing i was on crutches snd had no help he said I took too long And I swear I didn’t take more than four minutes. He’s always rude and always rushing and just has a poor attitude every single time.

I think your most current commercial is the most annoying commercial on TV. It is enough to stop me from continuing to shop at your stores. Whoever put that ad on TV should be fired immediately. If I could give zero stars I would.

Okay this needs to be said the way Ashlynn was mistreated up there is wrong everyone was rude to her and talked so much stuff about her as well and then Ashley wants to get mad at her when for one she couldn't leave her apartment cause they were working on her balcony plus she even told Ashley hours before her shift and the only one that was nice up there was Rachel I'm sorry but she will never come up there again after the way she was treated and blamed for everything

I see why so many 7-elevens are closing down, they have rude employees and the prices are high, Circle K is a much better alternative, every time I go into a 7-eleven I get a employee who doesn't give a crap about their job, every time, if you don't like working there find another job don't take it out on me, this is not just a random thing, it's every 7-eleven I go into, and there's a lot of them where I live, I've tried quite a few of them, but not one where the employees are friendly or nice, they all act like it's a chore to help you or check you out, I realize that it might not be the best job but it's what they are employed to do so they could at least be pleasant, this is probably why so many 7-elevens are closing their doors where I live, 7-eleven needs to find better employees, they deal in customer service, that's their job.

Location: Irving Blvd and Highway 12.
White female with red hair would not allow me to use restrooms. It was 9:45 p.m. I had been there many times before even after 10 pm. and the other clerk, nice young black man. I told her I used them before without issue. This woman continued to lie to me saying the rule was in place for over a year. Very disrespectful. I hope "miss karen" gets a dose of karma soon when she needs to use the restroom on the road. I won't be back!!! 😞

Seems like there are new employees in the location on 70st address 7001 kennedy blvd in North Bergen NJ It's 1:30 on my lunch break to have to wait 10 min on a line when others r in the back laughing while 1 is working alone . Than I guess the manager came out to help and she was so rude I understand busy but not even sorry for the wait she loudly screamed out cash or credit not even taking the bext customer I guess I will have start going to quick check or WaWas cause with people like one that was working is disappointing and embarrassing 711 to hire people like her . The last staff was excellent so helpful and nice but now u got rap music and 0 organization and customers service lucky I gave u goes 1 star cause I'm sure not everyone is like that 1 person she was chubby and mean. Thanks for your business good luck hope u guys at least speak to this person

Since the 7-Eleven store in Mattapoisett, MA became a corporate store, the service, product availability and quality has gone down hill in a hurry! Most of the time they don’t have the products I want to buy, alternatives are unsat, and the attitude of the staff is “oh well, nothing we can do!” The store is less than 1/4 mile from my house but I will now drive 5 miles to Cumbies rather than bring my business tom7-Eleven. Y’all blew it!!!