5 Pointz logo
Visit website

5 Pointz Reviews 

867
•
TrustScore 4 out of 5

4.1

Streetwear Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Absolutely awful customer service - would not respond to messages until threatened them with opening a dispute case on Paypal. Use the returns service they recommend and insist you use - only... See more

Rated 5 out of 5 stars

Hey, never purchased anything from you before & just want to say what an absolute pleasure it’s been. Found you via Google shopping searching for snake swoosh AF1’s ... (my BF loved them so much he go... See more

Rated 5 out of 5 stars

Great customer service outta the UK had issues ordering , problems were noticed by customer service to not convert euros to US dollar but that wasn't the issue . My bank stopped transaction because o... See more

Company replied

Rated 5 out of 5 stars

Just bought new pair of sneakers of u guys found ure website by accident looking for puma jamming got them within 2 days and got for £70.00 cheaper than anywhere else, look forward to using u again i... See more

Company details

  1. Streetwear Store

Information provided by various external sources

5 Pointz was founded in 2004 in Bristol (UK) as a bricks and mortar store with our online store launching shortly afterwards. We supply a large range from top Streetwear and Sportswear brands from around the world including: Nike, Nike Air Jordan, Reebok, Adidas Originals, Puma, Huf, Champion, Nanamica, Wood Wood, Saucony, Columbia, Napapijri, Carhartt, and much more.

Contact info

4.1

Great

TrustScore 4 out of 5

867 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(867)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Cosmic service

Have purchased 3 pairs of sneaker in the last 2 months , always double boxed always at a great price and always on time ,these guys are my first port of call when ever I shop on line

1 March 2018
Unprompted review
Rated 5 out of 5 stars

Reliable

Looked everywhere for the specific trainer that I wanted and no where had it untill I came across 5 pointz; Was a bonus that they had my size aswell as at a discounted price. Wasn’t too sure if the website was 100% at first as I never heard of it but within 3 days the trainers arrived at my house with them being exactly what I wanted and have had no problems with them. Definitely recommend this website

5 January 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

The site is very user-friendly and easy to use. I was able to place my order within minutes and received a confirmation within minutes also. I was notified of the progress of my order at each stage. Would definitely recommend this website to family and friends.

4 January 2018
Unprompted review
Rated 5 out of 5 stars

I really rate the place.

Fantastic customer service over the phone and in store. Great brands, exclusive footwear and unique products.

5 Pointz.co.uk always delivers quickly and never disappoints.

I really rate the place.

7 November 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Fast shipping. Often has products available before other retailers. Get retailer. 11/10 rating.

22 October 2017
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look