4thebike.de Reviews 

After cancelling an order on eBay they are refusing to refund me. The entire order was canceled within 2 hours of being placed. They originally refused to cancel and provided a tracking number. The item was NEVER shipped, the label was never delivered to USPS. However, they are charing me for shipping claiming they already shipped it when I can see clearly that it never was. Just a label!! Now I have to hassle with eBay and file claims and then if it doesn't work file a fraud claim on my credit card and get my full refund... What a nightmare to deal with these people. Desperate for $40 they will do anything for it. They don't know how to cancel a label and get the refund... It is easy. You don't pay to ship a package if you don't ship it.. just a label. Wow...

Ordered two items that were listed "on stock" in their shop. Right after Payment, I received together with the order confirmation a message saying that there were issues with the supplier and that they need some time to fill their stock. No question I sent to their hotline was ever responded to, I just got exactly the same mail for 7 weeks, week by week...

Ordered a bike. Paid with PayPal.
Waited 2 weeks, tried to contact multiple times. Got only generic automated responses.
Wrote to PayPal - got back my money.

Avoid.

I've ordered the bike cleaning set here. Didn't get anything. Seller didn't reply to me. After 40 days I've managed to return my money with PayPal

Stayy awaayyy, they dont answer the phone
Shipping takes so long

I have bought a new bicycle from 4thebike. The brake behind is not working and I have sent a claim to 4thebike. I have been written and called several times but they haven't responded to anything.
The bike has now been in a Danish bicycle store for weeks as it is useless without the brake. I have to pay for a new brake and for the work in the Danish store and I have asked 4thebike how we can settle this. Again no feedback.
Don't do business with this company as they are unprofessional!

I ordered from them on 27/04/2020. One of the items that I ordered is not in stock and therefore I decided to cancel my order and get my money back. I sent them several emails and requested cancellation confirmation. They have never answered any of the emails. They don't pick up the phone. I decided to open a dispute per paypal as I luckily used it as payment method. Now it will take few weeks as the deadline for 4thebike.de is to react till 4th of June.

Worst company, sent them several messages by email, and by paypal. They do not reply at all!!!!!!!! For weeks already!!!! No reply/response. Will not buy here anymore. Still have to receive my order 65 euro.

The worst company I dealt with so far. I ordered an Elite Qubo 9 weeks ago. After it took too long I've sent them an message to cancel the order. They did so, but I'm still waiting to get my money back. No message in return, absolutely nothing!!!

First they did not answer but when i contacted them through PayPal they sent The goods fast and they came aften 2 days.

Real real bad company stay away they hold your money hostage an don't send package
And don't reply on any emails

stay away stay away.!!!!

Best regards
Stefan 😑

What a joke. I ordered a lock from them on Amazon marketplace and even though it said there was one in stock the item was never dispatched. I tried to contact the seller and when they didn't reply I complained to Amazon. They attempted to contact 4thebike and have now flagged the company as they didn't even respond to Amazon!

This company is fraudulant and cannot be reached by email or phone despite many attempts. Only Amazon has protected me from losing my money thankfully. STAY AWAY.

WARNING - Fraud! They will accept your order and payment, but does not ship the order.
After the order is placed the status will just remain "Your order has not been processed yet", although they will happily draw money from your credit card!
Impossible to get in contact with. Phone is not answered and emails are just ignored.

Do not shop there!
Once they have your money, nothing happens: communication stops, goods never ship.
Got my Money back, but only thanks to PayPal.

I strongly recommend that you do not order from this site. I have paid the item which should be in stock and I have never received it. Buyers be aware and check other, better online web pages

Horrible experience. I did an order last February 8th. I only recieved automated emails. A few days afeter the order i was seeing that it was still in "Not processed yet". I tried to contact by Facebook, Email, Phone, Contact Form and no one informed to me about my order.

At the end (February 18th) I had to open a Dispute in PayPal and then they cancelled my order and returned me my money.

Fantastic, amazing !!! Low prices, fast and sure delivery to France. Thank you. Wish you a successful way on your internet business. M.M.

They list items as "Sofort versandfertig" which actually they don't have in their warehouse. After customer's order they request the item from distributor. I ordered a pair of Ortlieb bags in 16th August, after 13 days they said "we are expecting to get the items from distributor next week".

never received my order.

Delivery after 10 days as I has ordered a temp. out-of-stock item.
Would have appreciated an updated delivery time at some point.
All in all no problems despite ratings could improve. I had no issues.