Family members purchased wooden furniture. Poor quality, Poor workmanship and non existant warranty. To be told to expect the table to split at the cost of £1500 and this is acceptable is a joke. I... See more
Company replied
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Family members purchased wooden furniture. Poor quality, Poor workmanship and non existant warranty. To be told to expect the table to split at the cost of £1500 and this is acceptable is a joke. I... See more
Company replied
We have only just purchased this furniture, so it is early days to report upon long term quality control. However, the furniture presents in a very nice way, kit looks good, is extremely comfortable... See more
We purchased two sets of 4SO garden furniture 8 years ago. It is still in top condition despite being stored outdoors uncovered for the whole period. One slight weave problem on a table edge resolved... See more
My recliner needed repairing. 4SO sent Richard and it was done quickly and with a smile. Thank you - great customer service.
Stylish design and robust quality: celebrate being outdoors in every season with 4 Seasons Outdoor garden furniture! High-quality design furniture that allows you to enjoy the sun, but which can easily cope with a shower. 4 Seasons Outdoor offers garden furniture and accessories in wicker, stainless steel, Textilene and teak. With its extensive range, 4 Seasons Outdoor has a set that suits every style and every garden. An innovative A-brand with class!
4 Seasons Outdoor UK Ltd, Transcentral, Bennet Road, Reading, RG2 0QX, Reading, United Kingdom
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Replied to 83% of negative reviews
Typically replies within 24 hours
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The custoemr serivce from beginning to end has been first class. Alway a cheerful 'can do ' person on the end of the phone. Shout out to charming Natasha. No quibbling. Friendly charming. Timing to get repair so speedy with follow up appointment and Michael who came to do the repair again with a can do attitude and super efficient.Brilliant.So impressed.
Made contact as my wonderful parasol got damaged in the wind. Got the required part very quickly and for a reasonable price. Very happy with the service and with my various other 4SO products.
Great communication and service. Installation team so professional and helpful would highly recommend
Customer Service was very helpful and found the whole experience dealing with my problem, very easy, and it made a change to talk to someone instead of being held in queues with options, where you’d never get to the right person anyway.
Amazing garden sofa set & customer service from the start to delivery date ⭐️⭐️⭐️⭐️
Excellent. Very happy. Great product and great service. Would shop again
Ordered outdoor seating on Sunday afternoon, phone call received Monday morning confirming details, and delivery on the Tuesday. Extremely efficient service, one item damaged and replacement arrived one week later. Everyone I dealt with from office staff to delivery guys was extremely helpful and professional. I am more than happy to recommend this company, tho I cannot comment on the furniture yet as patio area not finished but looks great in my garage!
Great product well designed and excellent quality
I was particularly impressed with the delivery and assembly punctual polite and efficient
I had a problem with 1 cushion on my outdoor patio seat, Natasha Yeatman instantly and professionally organised a replacement set and kept me informed on delivery expectations until they arrived. No stress, no fuss, just fabulous customer service. My thanks go to Natasha and the team for sorting so professionally.
Order arrived on time and in excellent condition. Product exceeds my expectations.
So Happy with my purchase, absolutely excellent set ! Very comfortable and just as described.
Delivery was fabulous by two extremely helpful young men who went over and above to make sure it was all unpacked and positioned perfectly.
Couldn’t be more pleased !
Natasha phoned up as promised by John Lewis with delivery details and was friendly and helpful.
The furniture was delivered at the earlier end of the two hour window (always good) by two polite and considerate drivers.
The furniture is fabulous!
Saved a small fortune on the garden centre price. Delivered as promised, great communication and service. Very friendly delivery people.
I had aproblem with the cushions on my new garden furniture. 4 Seasons responded promptly and positively and resolved the issue in a pleasant and professional manner. I would certainly recommend them.we are very pleased with the outcome. A big thankyou
Just wanted to say what great customer service I have received. I needed replacement items which were sent immediately. Cannot fault this Company.
Arranged to have my 4 Seasons outdoor covers replaced. Service and support team could not have been more helpful and attentive in helping to arrange this. Fantastic! Thank you.
Excellent parasol & granite base on wheels. Fits the purpose excellently. Fantastic customer service. Delivery was super - helpful eta phonecall, brilliant guys who assembled & removed packaging. The whole process was seamless from start to finish - highly recommend.
Fantastic furniture and afte sales is brilliant
Excellent product with good delivery and assembly as well as removing packaging. The whole process was seamless from start to finish even though I needed to delay the delivery as was going to be in holiday. Very pleased with the product which does exactly what we want it to do and looks very stylish.
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