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Rated 1 out of 5 stars

Stop having Je'von Evans in every world tour match and stop having him have 3 finishers it's so annoying it's basically cheating when it's a Pink Diamond vs a Gold like do better.

Rated 1 out of 5 stars

Worst experience dealing with support. Back and forth for over a week dealing with different people each time and in the end couldn't even resolve their issue. So they're like "We've tried all method... See more

Rated 1 out of 5 stars

Worst game ever since 2k18 Why make the game worst every year it’s some you decide to make crazy like the animation are trash 2k17 actually was the best 2k u guys made where your player moves with h... See more

Rated 1 out of 5 stars

WWE2K targets people that actually make the game better (WhatsTheStatus) instead of prioritizing game breaking bugs or cleaning up predators on CC. You prioritise removing all his uploads. Nah lets... See more

1.2

Bad

TrustScore 1 out of 5

291 reviews

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1.2

All reviews

(291)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I get home I hop on 2K just for me to…

I get home I hop on 2K just for me to go against Zenner’s or middy faders then I’m like oh ok I hop on my team to go against the same thing plus unskilled people who shoot half courts the whole time and I can’t even guard it because those defensive system is complete Dogg shit

15 June 2026
Unprompted review
Rated 1 out of 5 stars

Game-breaking Progression Bug (32-bit Integer Overflow) & Horrible Support experience

I've been dealing with a verified bug in NBA 2K26 for over a month (Ticket #16053388). My challenge progress is stuck at 2,147,483,647 / 21 (literal 32-bit integer overflow). Supervisor Paco and the support team are ghosting me and refusing to provide a manual account fix, telling me to 'wait for a patch' that never comes. This is a scam. I paid for a game that I can no longer progress in because of their broken code. Avoid 2K Support at all costs.

12 March 2026
Unprompted review
Rated 1 out of 5 stars

Just like ea..

Just like ea... you grind for the shitty rewards the devs created. You don't get rewards and you don't get help at 2k support.

10 April 2026
Unprompted review
Rated 1 out of 5 stars

what is ur problem for making 2…

what is ur problem for making 2 100 ovr shaqs from the pro pass as the pg and sg? for the new domination, like how hard is it to just simply add them as pg and c or pf and c, like yall gotta fix this because it’s acc stupid

11 April 2026
Unprompted review
Rated 1 out of 5 stars

CROSS PLAY

Why can't I play cross play when I'm on PC and my friends on Xbox like after all these years 2K STILL CAN'T GET THIS RIGHT THIS SUCKS THE GAME IS $60 AND I CAN'T PLAY WITH MY FRIEND

31 March 2026
Unprompted review
Rated 1 out of 5 stars

"I not playing game WWE 2K26"

"I not playing game WWE 2K26. Until they remove outside the ring in submission matches" I CANNOT even do weekly towers. I gave up on would tour. Handicap matches. Like I said before some like me bad at GAME 2K does not account for that. F 2K luck this is my retirement tour. Never EVER GETTING wwe 2k again. 2K SUCKS TOTAL 🐃 💩 . I will log in for free stuff. Then play Borderlands 4 or any other game.

20 March 2026
Unprompted review
Rated 1 out of 5 stars

Wwe 2k26 region block

After buying wwe 2k26 game, I found out, that there is a same problem as it was in 2k25, and according to their web, It was problem in 2k24. I have given them all traceroutes, photos and proof. Yet, support is ignoring my problem, there is a region block for Czech republic, they know it, but ignoring. ,,Great customer service" Supervisor closed the ticket as solved, despite the issue persisting and ignored technical proof - traceroute - blaming my ISP instead.

6 March 2026
Unprompted review
Rated 1 out of 5 stars

Experts in protracting

Looking at other reviews it seems the customer support are trained in protracting, with the aim you give up. I recognised this early on and realised it wasn't worth my time. Clearly 2k make enough money from game sales to care about putting any issues right. There's a gap in the market for an excellent game maker with a decent customer support team. I urge EPIC GAMES to make games like 2k, their customer support is excellent.
My tip; don't waste your time complaining or feeding anything back

4 March 2026
Unprompted review
Rated 1 out of 5 stars

Game Progress Wiped

Their games feel good until you invest 3 days and 13 hours on it just for it to be wiped. I tried contacting them about it and they did nothing at all. I am overall just mad about their lack of care for their customers.

28 February 2026
Unprompted review
Rated 1 out of 5 stars

Unexplained Ban

I have been playing NBA 2K26 since day one of the pre-release and have also been an active player in previous editions. This year, while spending the Christmas holidays at my parents’ house, I used PS Remote Play to continue playing MyCareer. I played normally from December 24th to December 26th, until I was suddenly removed from a game and permanently banned for an alleged breach of the Terms of Service.

The ban was issued without any prior warning and without any specific explanation of which rule I supposedly violated. After contacting customer support (ticket #15415310), the ban was simply confirmed, again without further clarification. This occurred after I had already invested both significant time and money into the game.

This experience reflects an extremely disappointing approach from 2K, where automated systems appear to permanently ban players without transparency, justification, or meaningful customer support.

26 December 2025
Unprompted review
Rated 1 out of 5 stars

Utterly useless

Utterly useless, bought 2k pga 2025, within 5 hours or so game is crashing and freezing. Due to Steams limited refund policy, as I had played over two hours no refund available. Persevered with 2k support, who naturally followed a time worn script, with all (very time consuming and system altering) changes having zero effect. They even refused to share support transcript from Zendesk support tool to support my refund request. The support folks finally pointed the blame at my i9-14900k cpu, but after running diagnostic tool from intel there was no issue related to the "overvoltage" accusation from 2k support, I had around 8 or so different support staff making very poor suggestions and after spending £66 on the game and DLC felt completely abandoned. In the end I discovered what I think is root cause, but unwilling to share with 2k support as they have not either earned my trust, or indeed done the bare minimum of good customer support.

27 November 2025
Unprompted review

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