2Checkout Reviews 

I recently registered with the service and provided all the requested information and documents.

However, I received an email saying that my account was rejected. The reasons are not described, and what exactly does not meet their requirements is unclear.

I want to understand the reason for the rejection so I can fix it, but I can not due to the lack of information ((

If you do not want to register new customers, disable the appropriate form on your website or write about it. Please do not waste people's time.

Took a long time to apply and supply all my documentations just to get rejected by an email. They also with the same go deleted my account.

Quick response

If I could give no stars, I would. This is a scammer business. A couple of months ago, we paid for a licence renewal for VSDC video editor, and received a new key code.

A couple of weeks ago, we received an email from 2Checkout informing us the software licence was about to expire. We checked out bank details, and the licence was renewed, paying 2Checkout/Verifone.

We contacted them by email, receiving a reply advising we had cancelled the renewal. We emaild back giving them 2Checkout invoice and order numbers and date. The invoice clearly marked 'PAID.'

2Checkout have not responded.

We note ours is not the only complain. The management of 2Checkout are corrupt and engaging in fraud.

AVOID THEM.

I had the most frustrating and disappointing experience with 2Checkout. After submitting my application and jumping through all their hoops, they outright refused to approve my account without giving any explanation whatsoever! I reached out multiple times, trying to understand the reason for the rejection, but I was met with vague responses and no concrete answers.

As a business owner, transparency and communication are crucial, and 2Checkout failed miserably in both. Their customer service is completely unhelpful, leaving you in the dark about why your application is rejected, despite meeting all their requirements.

For a company that claims to support businesses, their lack of professionalism and refusal to provide clarity is shocking. I wasted valuable time and energy on this platform, only to be dismissed without any explanation.

If you're a small business looking for reliable payment processing, save yourself the frustration and stay far away from 2Checkout. There are much better options out there that actually treat you like a partner, not just another number.

Extremely disappointed and frustrated!

Avoid at all cost if they are used by a company to take payments they are criminal. Have taken money form my account last Friday was given a notification to resubscribve and confirm payment which I did not 29 mins later has taken my money form my account left me all weekend with two small children zero money no phone number to contact them. Told me to stop my pay pal claim to allow refund now taking there time investigating absolute criminal contraction solicitors today.

I worked with this company for 2 years. Everything was fine. During this time I had only a few chargebacks. Clients from all over the world, everything is absolutely legal and transparent. And then I get a letter from Risk Team that they are closing my account and blocking 5500 Euro. Just one letter and you can't do anything.
Guys, who else wants to block several thousand Euros - please contact this company.
You can work absolutely honestly, fulfill all the conditions, but it will not help.
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Merchant Code: 252468459427
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27.09.24
Sent a letter to the specified email. Let's see what comes of it.

I recently started offering SEO article writing services, and I felt that Verifone’s payment gateway was a perfect choice. I did my application, and I was assigned one Eduard A.

Eduard took me through a back-and-forth in the process, asking one question at a time for the next five days.

Finally, when I had fulfilled all that he needed, he asked me to provide a 6-month sales record from the current or previous payment processor. I told him it was startup, and I didn’t have the records he needed, and BOOM, my account was declined a few days later.

I would understand if I didn’t meet the 6-month record requirement and if it was Verifone's company policy. However, I feel Eduard can do his job better. He is neither efficient nor effective. The backs and forths needed a day to decide. 

Trusted partner . 5 star all the way. Been using them for more than 10 years now.

I'm trying to get support for my invoice (tax related) and they aren't respoding. I've sent messages on their "24/7 Shopper Support" and no response for days. I've tried calling them - no answer.

When I got on Trustpilot that's when I found their support email adress because it's impossible to find on their site. Been one day since email, wondering if I'll get a response now.

I am highly disappointed with my experience applying for an account with 2Checkout (now Verifone). After providing all the necessary information, I received a vague and generic response that my business is not supported. There was no clear explanation or specific reason provided, which is quite unprofessional. Additionally, they have disabled my ability to log in to my account after the decline, making it impossible to access any of my previous information or follow up on my application.

The lack of transparency and poor communication from Verifone's underwriting team reflects badly on their business practices. As a legitimate business owner looking for reliable payment processing solutions, I find it concerning that decisions are made based on undisclosed factors. I would advise others to consider alternative service providers who value clear communication and professionalism.

I've made a credit card payment via 2Checkout for the first time, several days later someone made a large value purchase in a different country using my credit card and billing information. Beware of the credit card fraud, stay away from this company!

After we completed a very long list of requirements with a lot of personal information, IDs, addresses and bank statements, they rejected our application saying our business is not supported (not true, btw. it is supported in the documentations and in the application form).
We are in market for more than one year now, working with thousands of our SaaS users (Online Invoicing system).
At least they should give us the 'real' reason why we haven't been accepted for the effort we did uploading tens of documents.

We have been working with 2CheckOut (Verifone) for years and are very satisfied. Support requests are always answered quickly and effectively. The system itself offers many possibilities. This ranges from A/B tests of shopping cart templates to after-sales messages and the affiliate program. A clear recommendation.

They have a unrealistic method of verifying customer transactions such as requesting a Photo ID like passport and a credit card statement. Even if you go through paypal with successfully assured paid account they want it!… Even Apple and major merchants don’t collect this much data for privacy protection. I don’t feel comfortable sharing confidential data with a merchant unless they are also a large reputable company.

I've been using 2Checkout/Verifone for some years now, and it is a great payment processor. Friendly account managers and supporters who are always helpful, even if your sales volume isn't the biggest. Highly recommended.

2Checkout is just a pathetic company. After submitting all my documents they told me that they can't accept my business, which is okay because I understand that each company has it's own terms and conditions. I asked them why is that, and they just sent the same copy-paste response. I asked them again, and they sent that response again, without actually answering my question. This happened multiple times! I asked and they just sent me a copy-paste response.

Very unprofessional... My 2checkout have almost 750$ from last 16 days.. first they kept asking for verifications from my Payoneer and everything and after a while they say your account is verified and all restrictions are lifted. You will receive your money on 1st August. But , today at the time of payout, they did not send me money, instead write me an email that my account is again required verification , for what??? I have given all the required documents and everything and they approve my account before receiving any money and they approved my payout method i.e Payoneer. I have all the proofs in the form of email and now they are just delaying the payout process. Worst company to work with. Please resolve my issue ASAP.

AWFUL COMPANY AWFUL SERVICE
THEY STEAL YOUR MONEY AND IGNORE YOU
IF YOU EVER DEAL WITH CORINNE NICCOLI OR ANY TEAM LEADER FROM CUSTOMER CARE THEY WILL LIE TO YOU, PROMISE CALLS BACKS AND RESOLUTIONS AND DO ABSOLUTELY NOTHING!