I was nervous at first about working with a third party to fix my website. However, Austin put me at ease with talking me through the whole process. The printout tickets and other confirmations were s... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I used This service for the first time yesterday for a one-time issue fix. They were very clear in communications and my issue was fixed within 24 hours. No payment was required until the job was comp... See more
Kevin is always curtious and kind and assists me with my website when requested. He called to offer us the accelerate option on the web site for free, and we appreciate him. Thank you.
I needed help right away with aligning an embedded javascript form on WP. They did the updates while I was on line with them and answered all my questions. When I found them on Google, I didn't kn... See more
Company details
Written by the company
We provide Support for wordpress - Self Hosted Website. We provide free consultation & Instant Solutions for Wordpress. We solve 99.9% queries in first interaction. After free consultation, You can fix your website your own or you can ask us to get it fixed professionally 24x7. There is no charge for consulting. If you agree and understand this, please initiate the chat, our engineers are reachable in 15 seconds or less.
Contact info
755 E Cap Avenue, 95035, Milpitas, United States
- 4084571823
- info@24x7wpsupport.com
- www.24x7wpsupport.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This “support” is a fraud
This “support” is a fraud. They may help you at first, but if you stay with them longer, your site will likely be hacked at least once a year, and the only way to fix it will be paying them a few thousand dollars. Then it will happen again and again — along with new “services” they say you must buy or your site will crash even more often. They’re simply taking advantage of your lack of technical knowledge about how websites work. Once you understand what they’re actually doing, it will seem ridiculous.
They fixed my problem in less than a minute!!!
I told them about the problem I was having with an edit to my website and they fixed it in less than a minute. Couldn’t believe how simple it was for them after I sat in frustration for weeks trying to figure it out on my own.
Very helpful
Very helpful. Polite, considerate, and helpful in getting the site back up and running. Kevin was a delight to work with.
THE BEST!!
THE BEST!!! Without WP and their Support I could not have built my website. AUSTIN is number 1 in my books and has built and corrected any issues ASAP. I HIGHLY recommend using them for all of your website needs.
Horrible company, unable to manage your website - at all!
I wish I could give less than one star - this company is a fraud! They are not able to manage your website without a great deal of mistakes and wasting your time. Worse than that, they will frauduently try to re-charge you for continued service EVEN after you properly cancel the service. They tryed to slam a charge to my corporate account for the following year! Over 9-months after cancelling the service. Finally, when I spoke with their customer service, he ended hanging up on my request for confirmation that all of my data was removed from their system.
USE GoDaddy or anyone else!!!!
Excellent service every time the…
Excellent service every time the support team are concern about the issues are very important to them. They make the customer feel secure and make one feel comfortable ; don’t you worry we will handle it for you. Thank you so very much for your awesome service and services.
Austin was GREAT
Austin was GREAT! Fixed our issues quick and got us up and running again.
Problem resolved with emails.
Ramon was quick to help us resolved our Bravo integration with our gmail account. We are now back online with sending and receiving emails! Thanks, Ramon!
They were quick to respond to my urgent…
They were quick to respond to my urgent requests and confusion. Work was done thoroughly and quickly. Kevin was my mine contact and even provided his main number for me to contact him on. I appreciated that.
Prompt support and great service.
Scam and fraudulent activity
I trusted Kevin at 24x7WPsupport and gave him access to my Hostgator account to transfer my website. I changed my mind due to the cost. Minutes later my bank notified me of over $1100 fraudulent Hostgator debits. My website disappeared and I was not allowed access.
This company is NOT affiliated with Wordpress, as they would lead you to believe.
horrible
horrible
no help
viruses not blocked and this company will help if you pay additional money
scam!!!
I have always had a great experience…
I have always had a great experience with 24x7WPSupport. They've always called identifying who they are and what is going on with my website (as they are monitoring it). Very thankful for Kevin, his patience and his knowledge!
Excellent Service
I must say the support is top tier. They stay with you and make sure your problem is solved. I had a tech Ramon that stayed and walked me thru every step of the way. A+++++++
This is the right place for a GREAT Website!!
This is the right place!!! I was quoted $3,000. to $1,500. for a 3 page Gallery website. I found these guys for $300. REALLY!!! They did a FANTASTIC job, in about a week, and I have a really BEAUTIFUL website, that works perfectly, and is searched #1. Hope you find your way to these guys!!!
Great Help When and where needed !!
I have only been with this organisation a few days and up to now they have been very helpful in what I ask for.
I have had more help with my WordPress issues on my website than my developers and freelancers that I wasted all my resources on.
For the cost of the subscription per year is well worth it.
I shall continue to use them year after year!
I had no idea about the WordPress plugins and what I needed and I know I had many that were not needed.
Thank you for the ongoing support I receive from Mark Miller who up to now has handled my affiliate links and placed them in their respective places.
There are other issues I am working on with Mark and with me being a novice this is the help I really needed from the beginning.
I wished I had known about them earlier to save the resources I had used for nothing.
I shall further review as we go along in due course.
Thank you, Mark Miller.
Thank you 24x7Support.com
Susan Murray.
Kevin is very knowledgeable and…
Kevin is very knowledgeable and cooperative.
Very friendly
Very friendly. Good knowledge on the subject. Quick solving capability
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








