1 Stop Instruction Reviews 

954
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 142 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the instructors for being highly knowledgeable, patient, and supportive, fostering a comfortable and confident learning environment. Many people found the instructions clear and well-explained, contributing to an excellent and professional user experience. The quality of training is frequently highlighted, leading to successful outcomes and improved riding skills. However, some people mentioned issues with instructor behavior, describing instances of rudeness, unprofessional language, and shouting. A few other people also felt that the training was not always effective, with concerns about being pressured or not receiving adequate support, sometimes leading to feelings of being singled out or unfairly treated.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers describing instructors as professional,... See more

Instructions

Clients share positive opinions on instructions, with many reviewers highlighting the clarity and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the instructors professional,... See more

Service

Reviewers mention ambiguous feedback about service, with many customers expressing satisfaction with the... See more

Quality

Customers consistently note positive experiences with quality, highlighting the high standard of training and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My instructors on the day, Steve & Charlie were very informative, patient and generous with their knowledge. I'm 57 years old with no riding experience for the last 30 years and was in a class full o... See more

Rated 5 out of 5 stars

I passed my Category A motorcycle licence with One Stop Instruction. The training was tough at the beginning, but the way they train makes the test much easier and gives real confidence on the ro... See more

Rated 5 out of 5 stars

Alex was the perfect instructor, serious in tone when needed and very friendly with a great sense of humour which helped lighten the mood and ease nerves. He explained things well and in an easy to... See more

Rated 5 out of 5 stars

After being more than satisfied after completing my second CBT with this training provider I desided to do my DAS (full motorcycle license) with them. I didnt have a motorcycle at the time and not muc... See more


Company details

  1. Education & Training

Information provided by various external sources

1 Stop Instruction is a professional training school catering for all of your driving needs. We provide instruction for those wishing to ride a motorcycle, drive a car, or extend their driving licences to be able to drive lorries or drive buses. Our Motorcycle Training includes: * CBT * A1/A2 Restricted Licences * DAS - Direct Access Scheme (Unrestricted Motorcycle licence) * ERS - Enhanced Rider Scheme (Advanced riding courses) * 1-2-1 Training tailored to your individual needs and requirements As well as motorcycle training, we also cater for standard driving lessons, LGV & PCV training. Our LGV training ranges from category C1 (7.5 tonnes) all the way up to the ultimate C+E licence (Articulated Lorry). We provide many training courses for the C1 licence, especially to those wishing to gain employment with the NHS, and have an exceptional pass rate! We also provide PCV training, which includes D1 (minibus) as well as the full Category D (Bus licence), which again come with superb pass rate, and are on a strict 1-2-1 basis with only you and the instructor on board at any given time. Please feel free to read the reviews and contact us if you have any further questions.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

954 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(954)

145 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First of all it's easy to book online…

First of all it's easy to book online and they have branches all over London to attend the courses.
The instructor was very thorough and explained everything in detail.
He was patients and made us all repeat same exercises back to back to see if we had good control and knowledge of the bike. Also the instructor was very respectful towards all.

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend them

I started off riding in May with 1 Stop. All their instructors are amazing and have helped me pass to get my full A license. Highly recommend them if you want to become a confident biker.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience with my…

I had a great experience with my instructor Manik. He was cool, calm, clear throughout the whole process. He explained everything well and made sure I felt confident and safe, and was very patient. I’d definitely recommend him to anyone taking their CBT

6 July 2025
Unprompted review
Rated 5 out of 5 stars

Manik was the best today

Manik was the best today, greatest instructor with clear instructions and good communication and feedback he’s absolute legend, very lenient and kind and is extremely patient and very helpful please show him some love

2 July 2025
Unprompted review
Rated 5 out of 5 stars

CBT and Direct Access

I did my CBT and Direct Access course with 1 Stop & passed 1st time on everything.. what a great, professional outfit this is! All the instructors really know their stuff, you can tell they are a league above other schools! Couldn’t recommend enough, thanks Pepsi & Tony!

2 July 2025
Unprompted review
Rated 1 out of 5 stars

Unfair Treatment and Inaccurate Report

I had a disappointing experience with this CBT training centre, which I booked through RideTo using their Peace of Mind policy.

From the beginning, the instructor was overly strict and made me feel uncomfortable. I was repeatedly singled out with more questions than others, despite answering correctly. During the road ride, I was shouted at in situations where I had done nothing wrong — for example, when a car gave way to me and I proceeded safely, the instructor began yelling before realising I was in the right.

I didn’t pass the CBT, which I’ve accepted — but what really shocked me was the final report the instructor submitted to RideTo. It was full of inaccuracies and outright falsehoods, which made it impossible for me to use the Peace of Mind policy for a free retake.

I would not recommend this centre, especially if you’re booking through RideTo. Be very cautious — a misleading report can cost you both time and money.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Was daunting to get back on two wheels…

Was daunting to get back on two wheels again but all that went away, Marvin & Manik made sure of that. Their patience and approach are second to none. Looking forward to progressing with this school to obtain my full license.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Really positive experience doing my DAS

Really positive experience doing my DAS with 1Stop. The standard of the instruction is outstanding and the standard expected of the students is extremely high which is exactly what you need to stay safe out on the roads! I had about 1 year of 125 riding experience and a 1-2-1 lesson prior to the course. Planning to come back for further training in future.

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Great team

Trainers always make you feel at ease and explain everything clearly
You can have a little joke as well which helps

6 June 2025
Unprompted review
Rated 1 out of 5 stars

Please Don’t waste money ,Terrible experience with this CBT

The whole experience felt unprofessional and careless. The instructor was shouting at everyone instead of guiding us calmly not what you’d expect on your first day learning to ride. We were made to ride in terrible weather, with strong winds and heavy rain, which felt unsafe. The radios barely worked, so instructions were often missed. After all that, the instructor said he wasn’t satisfied and didn’t give out certificates. Not recommended.

27 May 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed with my CBT training…

Very disappointed with my CBT training experience.
The old instructor was extremely aggressive and shouted at trainees, even though most of us were first-time riders. We were forced to ride on the main road in heavy rain and strong wind, which was unsafe. The walkie-talkies kept disconnecting, making it hard to follow instructions. After one short ride, the instructor refused to give the certificate. Not a professional or supportive environment at all. Would not recommend. It honestly feels like they’re just making free money from people without proper training.

27 May 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look