1st Formations Reviews 

23,555
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,162 reviews, reviewers overwhelmingly had a great experience with this company, noting the exceptionally fast and efficient incorporation process. Customers frequently praise the knowledgeable staff for providing clear guidance, professional assistance, and prompt support throughout the entire setup journey. People consistently note that ongoing communication is impeccable, while the intuitive website makes managing documentation completely straightforward and stress-free for founders. Some reviewers were not happy with response times, mentioning that important emails were occasionally missed and required multiple follow-ups to resolve. Consumers also noted occasional verification delays and prolonged turnaround times involving external administrative partners during the business registration process.

What people talk about most

Service

People report positive experiences with service, praising the fast turnaround times and professional support.... See more

User experience

Clients share positive opinions on user_experience, highlighting a straightforward and hassle-free... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, empathy, and readiness to... See more

Customer service

Customers consistently note positive experiences with customer service, praising the team for being prompt,... See more

Response time

Reviewers highlight positive aspects of response time, noting that customer support responds promptly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have never been proud to give a five start rating like today. 1st formation on another level when it comes to speed, consistency, care, understanding and empathy. I truly was empressed and I am happ... See more

Company replied

Rated 5 out of 5 stars

I had an awesome experience with 1st Formation. The service they provided was excellent from start to finish. I am truly grateful for their step-by-step guidance throughout the entire company registra... See more

Company replied

Rated 5 out of 5 stars

The experience was good but there is only ne thing i believe could be done better, and that is as follows: When you get a new client and that client pays, i would suggest you allocate an account manag... See more

Company replied

Rated 5 out of 5 stars

Card management service: I wanted to remove my personal card from the year before. I added a business card. Online there was no removal of the old card. So phoned up the help line, gave my security,... See more

Company replied


Company details

  1. Company Registry
  2. Business Administration Service
  3. Business and IT Consulting Agency
  4. Business Management Consultant
  5. Business to Business Service

About 1st Formations

Written by the company

1st Formations are leading online company formation agents in the UK. We provide a range of formation packages for incorporating companies limited by shares, limited by guarantee and limited liability partnerships.

We also provide a range of address services, including registered office, director's service address and mail-forwarding facilities, with our prestigious location in London's Covent Garden.

If you have any questions please contact us by telephone, e-mail or live online chat, and one of our highly knowledgeable team members will be happy to assist you.

About us

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

24K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(23,555)

1,190 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt updates

Prompt updates. Easy options, and a great customer Service

30 June 2026
1st Formations logo

Reply from 1st Formations

Thank you for your review, Mohamed! We are so pleased you are happy with our customer service! - Sophia at 1st Formations

Rated 5 out of 5 stars

They are the best

They are the best. Fast, easy, cheap prices. Thank you all.

1 July 2026
Unprompted review
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Reply from 1st Formations

Thank you for your kind review, Bideben! - Sophia at 1st Formations

Rated 5 out of 5 stars

high quality, cheap, easy

Easy, fast, great price, highly recommended,
I will use their services again.

30 June 2026
1st Formations logo

Reply from 1st Formations

We are so glad we could be of help! - Shan at 1st Formations.

Rated 5 out of 5 stars

Extremely responsive

Extremely responsive
Got back to me in a very timely manner based on an enquiry submitted on the website

29 June 2026
Unprompted review
1st Formations logo

Reply from 1st Formations

You are very welcome, Jono. Thank you for your kind review! – Shan at 1st Formations.

Rated 5 out of 5 stars

Excellent service!!

I recently contacted 1st Formations because I couldn't complete the purchase of one of their services on their website due to a technical glitch. I spoke with Adam, who understood the issue immediately and resolved it on the spot.

This wasn't my first experience with the company. A few years ago, I used 1st Formations to set up a new company, and I was equally impressed then. Their website is intuitive and easy to use, the instructions are clear, and the service is consistently excellent. Their prices are also very reasonable—far more competitive than the fees charged by many accountants for similar services.

I'll certainly be using 1st Formations much more in the future and wouldn't hesitate to recommend them to anyone looking for company formation or related business services. Highly recommended!

30 June 2026
Unprompted review
1st Formations logo

Reply from 1st Formations

We are so glad we could be of help! - Shan at 1st Formations.

Rated 5 out of 5 stars

the best company

This is the best company I love because they make things easier. I recommend them.

30 June 2026
Unprompted review
1st Formations logo

Reply from 1st Formations

Thank you very much for your kind comments, Mazouz! - Shan at 1st Formations.

Rated 5 out of 5 stars

Amazing Service

I would recommend this company to all the entrepreneur who wants to start a business who don't own the property or place to work from. I will be keep using their service. They have been brilliant with their communication and paperwork over all phenomenal service.

29 June 2026
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Reply from 1st Formations

We are so glad we could be of help! - Shan at 1st Formations.

Rated 5 out of 5 stars

Quick and easy company set up

Straightforward company set up, done quickly. I've had some delays around setting up banking as an international director but that's a separate issue. For 1st Formations, so far so good!

25 June 2026
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Reply from 1st Formations

Thank you for your kind rating, Kylie! - Shan at 1st Formations.

Rated 5 out of 5 stars

Really nice

Really nice, support team that goes above and beyond to help.

30 June 2026
Unprompted review
1st Formations logo

Reply from 1st Formations

You are very welcome, Matthew. Thank you for your kind review! – Shan at 1st Formations.

Rated 5 out of 5 stars

The entire process was simple and wellThe entire process was simple and well organized. The instructions were clear, easy to follow, and made each step straightforward.

The entire process was simple and well organized. The instructions were clear, easy to follow, and made each step straightforward. Overall, it was a smooth and hassle-free experience.

29 June 2026
1st Formations logo

Reply from 1st Formations

Thank you for your kind rating, Toga! - Shan at 1st Formations.

Rated 5 out of 5 stars

Excellent

Everything was great, very intuitive, a very friendly and dedicated team, and incredible turnaround times. 10 out of 10!

25 June 2026
1st Formations logo

Reply from 1st Formations

Thank you for taking the time to leave us a review, Victor! - Shan at 1st Formations.

Rated 5 out of 5 stars

Thank you

Thank you, you made the process much easier for someone like me who is new to all of this. Highly recommend your service.

22 June 2026
1st Formations logo

Reply from 1st Formations

Thank you for your kind review, Sara! - Sophia at 1st Formations

Rated 5 out of 5 stars

Josh,

Josh,
The customer service assistant i spoke to was patient and very thorough in his responses even when i was confusing things, very much appreciated the help

29 June 2026
Unprompted review
1st Formations logo

Reply from 1st Formations

Thank you for your kind comments, Stephen! Your feedback has been passed to the relevant person! - Sophia at 1st Formations

Rated 5 out of 5 stars

Very nice and easy-to-follow process

Very nice and easy-to-follow process. Make it quite easy, and I really like the experience I was having. It was great and effortless.

23 June 2026
1st Formations logo

Reply from 1st Formations

Thank you for your kind review, Andrzej! - Sophia at 1st Formations

Rated 5 out of 5 stars

Quick and easy

Quick, easy, accurate

24 June 2026
1st Formations logo

Reply from 1st Formations

Thank you for your kind review, Addison! - Sophia at 1st Formations

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