Enjoy the View / 1st Folding Reviews 

219
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for being extremely helpful, prompt, and professional, ensuring that every home visit is handled with exceptional care. People also appreciate the truly outstanding aftercare service, noting that support teams arrange prompt visits and efficient solutions whenever technical assistance is required. Some reviewers were not happy with occasional mechanical issues, mentioning unexpected problems with door locks and handles over the years. Consumers noted that these specific hardware components occasionally failed or stiffened, requiring timely professional maintenance long after the initial setup process concluded.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the prompt response times and helpful... See more

Staff

Customers consistently note positive experiences with staff, praising the team for their friendly, prompt,... See more

Product

People report ambiguous experiences with product, as many consumers praise the robust quality, bright... See more

Customer service

Reviewers express immense satisfaction and positive feedback about customer service, highlighting exceptional... See more

Quality

Clients share positive opinions on quality, highlighting that the doors and installation are fantastic and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had our Bifolds installed 4 years ago and 1st folding sliding doors where so professional throughout the whole process and we were delighted with the final product. Recently we had minor issue with... See more

Rated 5 out of 5 stars

Great service. Were quick to come out to assess our leaking roof lights, despite being 8 years since they were installed. Implemented a quick temporary fix until they could come back to do a perman... See more

Rated 5 out of 5 stars

We had bifolding doors fitted by 1st Folding Doors 18 years ago and they have been excellent. Recently we had a problem with the closing mechanism and Jenny from the service team could not have been m... See more

Rated 5 out of 5 stars

If everyone cared as much as Dan to be friendly, kind, and deliver a quality service - life would be so much better. Dan and his team always let us know when they will be coming, turn up on time, let... See more


Company details

  1. Double Glazing Installer

Written by the company

A FENSA registered bespoke glazing company in west London. We offer full personal service: folding doors, sliding doors & bi fold doors accross the UK


Contact info

4.9

Excellent

TrustScore 5 out of 5

219 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.9

All reviews

(219)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

1st Class after care service

We had our Bifolds installed 4 years ago and 1st folding sliding doors where so professional throughout the whole process and we were delighted with the final product. Recently we had minor issue with a closing mechanism on one of the doors. The aftercare service has been 1st class. Within one week an engineer had visited and fixed the issue. They also did a check of all the doors and replaced some of the seals between the doors and floor. I rarely post feedback reviews but on this occasion, a positive review is definitely deserved

11 September 2026
Unprompted review
Rated 4 out of 5 stars

After a frustrating start

After a frustrating start , the company delivered in good time.
The engineer was very friendly and completed the job successfully.
Communication with jenny was excellent.

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Superb service from start to finish

Superb service from start to finish. Problems with gasket seals and hinges were corrected. Communications from Jenny were clear and friendly and Daniel was ace in performing the work. 💯 % happy.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

The doors are incredible

The doors are incredible. We had a BIG space to fill and the team have been fantastic. The Install was quick and easy and then the post install service is first class. As expected there were a few snags on such a large space but everyone has been so helpful and following up any situation that came up. Many thanks to Jenny and Dan for their attention to detail.

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Having had our doors fitted 6 years ago, the lock had stiffened and was only intermittently locking. Jenny responded to my communication immediately and booked Dan in to assess the issue the same week. Dan called ahead of arrival to notify me of when he would be at the house, which I appreciated and was very accurate. When here, Dan was professional, personable and swift it assessing and rectifying the problem. As well as simply fixing the problem, Dan also advised on door maintenance also. Thank you for such excellent service.

31 July 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

First Folding’s Patio doors are massive and awesome. Installed in 2019, this was a service visit due to a lock issue. Jenny booked it. Dan turned up on time. Expert knowledge, experience & expertise and the doors are back to normal. Brilliant. Thanks guys.
Martin - Bromley

26 July 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant company.

We could not recommend Enjoy the View Glazing highly enough. From start to finish the process was seamless. They replaced ALL of our windows and doors. The attention to detail was really impressive. We are absolutely delighted. If you are thinking of getting windows or doors, use them. Brilliant.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! After 16 years we needed some of the panels to be replaced. We contacted Jenny the Service Manager who arranged for a free survey, ordered the panels and they were installed as promised by Daniel and a colleague over a few hours. They adjusted the doors and replaced the lock. So pleased with the level of the support after so many years of installation. Courteous, prompt and competent!

9 June 2026
Unprompted review
Rated 5 out of 5 stars

I bought a bi-folding door from 1st…

I bought a bi-folding door from 1st Folding Sliding Doors nine and a half years ago, and I was very happy with their service at the time.

Unfortunately, earlier this year the door stopped closing properly, so I contacted them again. Jenny, the Service Manager, was wonderful. She quickly arranged for a team to visit on a Saturday, as it was the only time I could do, and they resolved the issue as soon as possible.

They could have tried to argue that the problem was caused by me, but they didn’t. Their guarantee is 10 years on workmanship and 20 years on materials, and I can personally confirm that they truly stand by it.

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Great service from a very friendly helpful comoany.
Daniel and his colleague sorted my sliding door issue out in no time.
Very professional and even demonstrated how to keep them in top condition. I would highly recommend this company

15 May 2026
Unprompted review

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