The connectivity is just as good as EE but the cost is considerably less and European roaming is included as standard. The transfer was seamless. I would have given 5 stars but I think 1p mobile coul... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We were formed with the purpose of providing a straightforward mobile tariff that offers great value for money to low and medium phone users. It's our mission to provide low cost calls, texts and data without asking people to commit to lengthy contracts or buy restrictive bundles which can lead to additional charges. With no contract to sign, no credit checks and the option of keeping your number, we are on a quest to save you money by offering the UK's cheapest PAYG mobile tariff.
Contact info
Equinox House, Oriel Court, GU34 2YT, Alton, United Kingdom
- 03333442278
- penny@1pmobile.com
- www.1pmobile.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 2% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Been with 1p since the beginning
Been with 1p since the beginning, apart from the odd teething problems at the start have been the best SIM card mobile phone account I’ve ever had, highly recommend especially to anyone who travels a lot, always works same tariff every country I’ve been. Prices and plans simple top ups and extras simple, so ideal also for old or young, first phone etc.
Used 1p Mobile for a number of years…
Used 1p Mobile for a number of years now and find the service excellent, billing, usage simple to understand always get good coverage when using mobile.
I am very angry with this Ripp off…
I am very angry with this Ripp off company . I have a disable relative who only uses his old mobile phone once or twice a month in an emergency to call me . It used to be £5 or £6 for 3 months. Now it’s £6 every month for just 3 or 4 calls a month. Tried ringing them but it seems they are not accepting calls anymore! How do you expect a OAP to go on line ? I also got a message from 1p mobile to ring 150 for balance. When I ring 150 it’s SKY mobile ! This company should be investigated urgently. Try ringing 03333442278 it’s never answered ever now between 9 and 5 .
This company was good 4 years ago but Not anymore . THIS COMPANY SHOULD BE INVESTIGATED especially with the 5 star reviews from customers who had been them for years and suddenly giving 5 stars and only reviewing this company and no other companies!
good to go with
l was reconmended by my brother in law as being a good company to go with and l can say you are all he has said
Good easy to join and use..
Easy to set up & very easy to use
Easy to set up & very easy to use, account balance is easily checked. We’re on a narrowboat with hardly any signal but we had full internet access all day.
Great coverage.
The process was straightforward and went smoothly. Great price. All good so far. Haven’t had to seek support for any reason.
So far so good easy switching process
Excellent can't fault would recommend
Excellent can't fault would recommend
Really great experience signing up and…
Really great experience signing up and transferring number
Im a very low user 1p is the best
Im a very low user and 1p mobile is ideal for me top up £10 every 120 days no more wasting monthly payment for using about 200 mb of data a month and paying for a package that is a money waster
Stupid pointless meaaages in the middle of the night!!!!!
Messaging me at 4am in the morning with a request for feedback is never going to be a good idea! What kinda feedback do you expect after waking me up needlessly???????
Unauthorised payments taken
Used to be good. Unauthorised payments taken from bank account. Rude customer service. Moved to LEBARA.
Very confusing pricing structure
Very confusing pricing structure. I was with them for just over a month on what I thought was a £15/50gb a month plan...I spent over £61 in that time...not sure how though partly the issue was 1p treating Ireland as a foreign country when other people companies don't (living in Northern Ireland a lot of of time is spent in the south). (Was previously with Sky on their 40gb month deal and NEVER used more data.)
Excellent price on one of the best networks in the UK
Excellent value on one of the best networks in the UK. No contract, just a regular recurring payment I can cancel any time I like (but I won't be doing that any time soon)
Unauthorised payment taken just like other recent reviewers
Like some recent reviewers, an unauthorised top-up of £10 has been taken from my account. I have not set up auto-top up, have not been using it for over a year and suddenly they have just taken money from my account.
Joining 1p Mobile - my experience
It's early days only a week in but process to join was simple, good choice of tariffs. Easy to port number over and so far signal is good.
Excellent value and signal what more could you ask for!
My Dad is so pleased with his 1p mobile sim. His previous network had no signal in his house and had to go outside to make a call.. not helpful if you are elderly, not feeling well and its raining. He now can get signal anywhere in his bungalow and it has improved his experience of mobile phones enormously. Thank you. If my network let's me out of the last few months of my contract I will certainly be joining 1p!
.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








