Doors Ltd Reviews 

326
•
TrustScore 1 out of 5

1.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

1 star is still one too many! Ordered and paid deposit back in September 2023 (£900) booked survey and work for November and didn't turn up. Then again when rearranged, apparently didnt have time t... See more

Rated 1 out of 5 stars

Ordered nine doors from doorz ltd in Bury, second lot for upstairs the joiner tells me he got the wrong handles but would fit and replace week after. Nine months on excuse after excuse, they did not... See more

Rated 1 out of 5 stars

Bought a 'hardwood' external door. Turns out it's 'engineered hardwood' which actually means it's engineered chipboard with a thin veneer of hardwood. Absolute rubbish. Find that the inf... See more

Rated 1 out of 5 stars

I ordered a door on the 21st September, paid nearly £40 for delivery and it still hasn't arrived; it's due on the 23rd October. That's over a month! The attitude of Ian, who I spoke to a couple of ti... See more

Company replied

Company details


Contact info

1.1

Bad

TrustScore 1 out of 5

326 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.1

All reviews

(326)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Brilliant product, shame about the delivery company

The door is fantastic, but in 2014 we should be able to have a better delivery estimate. It wasn't even AM or PM just the day, very frustrating then when they don't turn up until 6pm. Come on Kershaw's Doors, you need to use a better delivery company.

20 March 2014
Unprompted review
Rated 5 out of 5 stars

Very Helpful Service and an Attractive Product

I ordered a door to match our existing 1930's 6-panel doors. The door was delivered on time without problems. I was most impressed by the friendly, helpful service when I followed up with some technical questions. The door looks great and hopefully will withstand the test of time.

18 March 2014
Unprompted review
Rated 5 out of 5 stars

love them !!!!!!!!!!

was really easy to place order on line only draw back had to wait 3 weeks to get them because they were not in stock.... however when they arrived they were in perfect condition and good quality all I can say I am very satisfied with Kershaw doors and the whole experience from start to finish and would use this company again.

14 March 2014
Unprompted review
Rated 5 out of 5 stars

Couldn't be better!

I ordered a high quality oak rain bar on line and it arrived within 48 hours. No hassle & no problems. Exactly how it should always be but with some suppliers isn't so. I recommend this company.

5 March 2014
Unprompted review
Rated 5 out of 5 stars

Efficient and informative

I found the experience of placing my order with Kershaws to be efficient and informative. I was certainly worth visiting the showroom to look at the doors 'in the flesh' prior to ordering.

23 February 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service

The people at the end of the phone were very helpful. Our order went through without a hitch and we were informed of delivery date well in advance. The doors are lovely and were at a good price. We would buy from them again and recommend to a friend.

23 February 2014
Unprompted review
Rated 5 out of 5 stars

A Quality Entrance

Well made door and elegant looking. Door fitter was impressed.
We painted the door with 3 coats of undercoat, gloss still being applied, required sanding down after first coat of U/C.
Excellent service from Kershaw s Doors would recommend them door delivered on time and up to spec.
Stu Young

20 February 2014
Unprompted review
Rated 5 out of 5 stars

Extremely helpful & very knowledgeable

Kershaws are a really great company to deal with Good old fashioned customer service where someone says they will find something out for you & call you back & they actually do! I have bought several doors from them in the past & will continue to do so in the future when needed

9 February 2014
Unprompted review
Rated 5 out of 5 stars

Later than expected but worth the wait.

After many hours spent on internet looking for ready-made doors and not finding size we wanted, decided on custom made. Chose Kershaws as they had a good choice on an easy to view website; a good price inc delivery; very helpful when rang with any queries and to place order. Timeframe was a bit out, as were supposed to get before christmas but when rang to check when, they were on a boat somewhere with 2 stops to make. They arrived mid jan and were worth the wait. Good quality, sizes exact plus a 2 man team to bring inside.

25 January 2014
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Kershaw doors provided the door I had been looking for. They replied quickly to my order and sorted out the courier. The courier rang to book a suitable day and then they rang on the day approx one hour before they delivered the door.

24 January 2014
Unprompted review
Rated 5 out of 5 stars

Good quality at a good price

We spent ages looking for the right doors at a reasonable price for our house refurbishment - the doors we chose from Kershaw met the requirements. Good solid doors, easy website, good follow up service. Thanks

24 January 2014
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look