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1BoxOffice Reviews 317

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

A personal data request is too much pushy: you will need to provide us with the below information within 24 hours so we can deliver your ticket(s) without any delay. Failure to provide us with the at... See more

Company replied

Rated 5 out of 5 stars

I was very suspicious of the company. Never heard of it, and was going to use Stubhub. But I saw the prices were significantly cheaper (1000 euros for two tickets vs 1350) because of lower fees and ma... See more

Company replied

Rated 5 out of 5 stars

Pleasantly surprised. Searched online for various companies and decided to go with 1boxoffice. Slightly nervous ordering from an online company but tickets were sent as promised. Seats were decent vie... See more

Rated 1 out of 5 stars

FRAUDULENT DO NOT USE sold fake tickets to Tottenham Hotspur game yesterday for £227 12yr olds birthday and tickets FAKE, my son & husband refused entry. Heartbreaking. Thieves. Reported to Totten... See more

Company replied

Company details

  1. Event Ticket Seller

Written by the company

1BoxOffice is a leading global online ticket marketplace specialising in premium and hard-to-find event tickets for football, sports, and live entertainment worldwide. We help fans buy event tickets online securely and with confidence, connecting them to unforgettable live experiences at major stadiums, arenas, and venues across the globe. At 1BoxOffice, we make it easy to purchase football tickets online for some of the world’s most in-demand teams, including Arsenal, Chelsea, Liverpool, Manchester City, Manchester United, Tottenham Hotspur, FC Barcelona, Real Madrid, Juventus, AC Milan, and Benfica. Whether you are looking for last-minute match tickets or planning ahead for a big fixture, our platform provides access to a wide selection of seats for domestic and international matches. We also offer tickets for the biggest football competitions, including the English Premier League, UEFA Champions League, Europa League, FA Cup, La Liga, Serie A, Bundesliga, and the World Cup. From league clashes and cup finals to European nights and international tournaments, 1BoxOffice helps fans experience football live, no matter where they are in the world. Beyond football, 1BoxOffice is a trusted destination for major sporting and entertainment events, including Formula 1 (F1), Tennis tournaments, Boxing, UFC, fireworks displays, and special live events. Our extensive network of verified sellers allows us to provide access to events that are often sold out or difficult to obtain through primary channels. We are committed to delivering a smooth, transparent, and secure ticket-buying experience. Our user-friendly platform, secure checkout process, and dedicated customer support ensure peace of mind from purchase to event day. Whether you are a lifelong supporter, a travelling fan, or looking for a unique live experience, 1BoxOffice is here to help you get closer to the action. Join thousands of customers worldwide who trust 1BoxOffice to buy tickets online for football matches, sports events, and live entertainment — and turn unforgettable moments into lasting memories.

The Most Trusted Marketplace for Event Tickets

Written by the company

Our Promise: Reliable Tickets, On Time
At 1BoxOffice, we pride ourselves on being the most trusted ticket marketplace. Our excellent Trustpilot rating, backed by our reviews, is a testament to our unwavering commitment to delivering the highest-quality experience for our customers. We partner exclusively with trusted and approved ticket specialists, ensuring that every step of your ticket-buying process is reliable and stress-free — so you can focus on enjoying the Event!
150% Money Back Guarantee
Our customers receive their tickets 99.95% of the time on time. In rare cases, our Money Back Guarantee applies. Now that's what you call a 150% money‑back guarantee!

150% Money Back Guarantee

Secured Ticket Booking

Our customers receive their tickets 99.95% of the time on time. In rare cases, our Money Back Guarantee applies. Now that's what you call a 150% money‑back guarantee!

Contact info

4.1

Great

TrustScore 4 out of 5

317 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically takes over 1 month to reply

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I just called (800) 513-7540 which is…

I just called (800) 513-7540 which is this Buisness to see if there was available seats to a sold out show displaying online. The prices were $37 for Arnez J and the gentleman told me there were seats available to the 945 show for $100 then said $75. I told him that wasn’t the price online and he told them buy them online and hung up in my face. Sooooo rude. They don’t need my money

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Casual & Authentic

Booked My ticket with 1boxoffice.com and the whole process was easy. The ticket arrived as expected and there were no surprise. Happy with the service

27 February 2026
1BoxOffice logo

Reply from 1BoxOffice

Hi Zachary,

Thank you so much for your kind words!

We’re really pleased to hear that your booking experience with 1BoxOffice was smooth and straightforward, and that your ticket arrived exactly as expected. That’s exactly the kind of hassle-free service we aim to provide every time.

We truly appreciate you taking the time to share your experience, and we look forward to helping you again for your next event! 🎟️

Sincerely,
The 1BoxOffice Team

Rated 5 out of 5 stars

Delivered Exactly as Promised!

I had a great experience with 1Boxoffice for the Duty free Ternnis Championship. The ticket were delivered exactly on time as promised, which gave me complete peace of mind befor ethe event.

27 February 2026
1BoxOffice logo

Reply from 1BoxOffice

Hi Lily,

Thank you for your wonderful review!

We’re delighted to hear you had a great experience with 1BoxOffice for the Dubai Duty Free Tennis Championship. Delivering tickets exactly as promised and giving our customers complete peace of mind before the event is always our top priority.

It’s fantastic to know everything arrived on time and that you could look forward to the event stress-free. We truly appreciate your feedback and hope to assist you again for your next big match or event! 🎾

Sincerely,
The 1BoxOffice Team

Rated 5 out of 5 stars

Excellent service from 1Box Office.

I received my tickets on time with proper updates throughout the process. Smooth, stress-free experience. Highly recommended for anyone looking for dependable ticket delivery.

10 February 2026
1BoxOffice logo

Reply from 1BoxOffice

Dear Betty,

Thank you so much for your wonderful review!

We’re thrilled to hear that your Chelsea vs Leeds United tickets arrived on time and that you felt well-informed throughout the process. Providing clear updates and a smooth, stress-free experience is exactly what we aim for at 1BoxOffice, so it’s fantastic to know we delivered for you.

Your recommendation truly means a lot to us. We look forward to helping you secure tickets for your next big match or live event soon!

Best wishes
1BoxOffice Customer Service Team

Rated 5 out of 5 stars

Took a while to get the tickets but…

Took a while to get the tickets but glad the kept their word and the site is legit 🙏🏾

16 January 2026
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Reply from 1BoxOffice

Dear Sharmake,

Thank you for your review and for your patience. We’re really pleased that everything was delivered as promised and that you felt confident using 1BoxOffice.

We appreciate your trust and hope to support you again for a future event.

Best wishes
1BoxOffice Customer Service Team

Rated 5 out of 5 stars

Everything correct and very fast 100…

Everything correct and very fast 100 Form 100 Points for you

21 January 2026
1BoxOffice logo

Reply from 1BoxOffice

Dear,

Thank you for the great review! We’re really glad you had a good experience with 1BoxOffice. Your support genuinely means a lot to us, and we look forward to helping you with tickets again in the future.

Best wishes
1BoxOffice Customer Service Team

Rated 4 out of 5 stars

Price is very...

23 January 2026
1BoxOffice logo

Reply from 1BoxOffice

Dear Alberto,

Thank you for the great review! We’re really glad you had a good experience with 1BoxOffice. Your support genuinely means a lot to us, and we look forward to helping you with tickets again in the future.

Best wishes
1BoxOffice Customer Service Team

Rated 5 out of 5 stars

problme receiving etickets that have…

problme receiving etickets that have been solves very quickly !

23 January 2026
1BoxOffice logo

Reply from 1BoxOffice

Dear Gregory,

Thank you for the great review! We’re really glad you had a good experience with 1BoxOffice. Your support genuinely means a lot to us, and we look forward to helping you with tickets again in the future.

Best wishes
1BoxOffice Customer Service Team

Rated 5 out of 5 stars

I received the tickets for the game…

I received the tickets for the game easily and on time.

9 December 2025
1BoxOffice logo

Reply from 1BoxOffice

Dear Ahmad,

Thank you for the great review! We’re really glad you had a good experience with 1BoxOffice. Your support genuinely means a lot to us, and we look forward to helping you with tickets again in the future.

Best wishes
1BoxOffice Customer Service Team

Rated 5 out of 5 stars

All was great at all

All was great

9 December 2025
1BoxOffice logo

Reply from 1BoxOffice

Dear Ahmed,

Thank you for the great review! We’re really glad you had a good experience with 1BoxOffice. Your support genuinely means a lot to us, and we look forward to helping you with tickets again in the future.

Best wishes
1BoxOffice Customer Service Team

Rated 5 out of 5 stars

Perfect and thank you !

Excellent and prompt service with full communication - even got an upgrade and all in time for the game- despite purchasing close to the game. Highly recommended and will be back !

13 December 2025
Unprompted review
1BoxOffice logo

Reply from 1BoxOffice

Dear Qaiser,

Thank you for the great review! We’re really glad you had a good experience with 1BoxOffice. Your support genuinely means a lot to us, and we look forward to helping you with tickets again in the future.

Best wishes
1BoxOffice Customer Service Team

Rated 5 out of 5 stars

great communication

great communication, very friendly, no problems

26 November 2025
1BoxOffice logo

Reply from 1BoxOffice

Dear,

Thank you for the great review! We’re really glad you had a good experience with 1BoxOffice. Your support genuinely means a lot to us, and we look forward to helping you with tickets again in the future.

Best wishes
1BoxOffice Customer Service Team

Rated 5 out of 5 stars

Tickets worked fine

Tickets worked fine. Would recommend.

20 November 2025
1BoxOffice logo

Reply from 1BoxOffice

Dear Thomas,

Thank you for the great review! We’re really glad you had a good experience with 1BoxOffice. Your support genuinely means a lot to us, and we look forward to helping you with tickets again in the future.

Best wishes
1BoxOffice Customer Service Team

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