Wunderbrow Reviews 45

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Unfortunately after using this product successfully for a fair period of time I noticed my eyebrows were even more sparse than before, I stopped using it and now use a powder again but only when I’m o... See more

Rated 5 out of 5 stars

I have always found it really hard to find a product that really works for brows; this one works just like it says it does and doesn't cost a million £. Watch a few YouTube tutorials on how to use t... See more

Rated 1 out of 5 stars

I purchased the wunderlift 60 second wrinkle reducer. It is absolutely rubbish. Hardly covers, does not lighten. Does not firm at all and cloggs up...made me look older than ever. Terrible product. Ve... See more

Rated 5 out of 5 stars

My 1st time ordering a selection of Wunderbrow products. Too early to critique as I haven't used them yet. However I can say that the customer service was brilliant. My powder compact arrived smashed... See more

3.5

Average

TrustScore 3.5 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is the worst product I ever used…

This is the worst product I ever used on my brows. I got the black/Brown colour. I thought this would be brilliant but I was wrong. It looks fine when first applied. But then when it dries it forms this stiff later over your brows almost like you have a clay mask on your eyebrows. The colour also appears almost grey it turns such a light brown it looked awful. I got my money back thankfully but I would not recommend this at all.

19 February 2020
Unprompted review
Rated 1 out of 5 stars

Liars!

It’s all lies, it looks clumpy and I swear it comes off.. I put so much effort trying to make it legit and this morning it was off.. ps I applied it around 10pm.. by 9am it was gone!!

31 December 2019
Unprompted review
Rated 1 out of 5 stars

Its not a great product

Its not a great product. Id seen videos and reviews before purchasing and had high expectations. The dark brown / black is more grey and definitley not a dark colour. It does not sit well on the brows and it is patchy and 'bitty' looking. I wouldnt reccomend anyone uses this product.

20 August 2019
Unprompted review
Rated 2 out of 5 stars

Unfortunately after using this product…

Unfortunately after using this product successfully for a fair period of time I noticed my eyebrows were even more sparse than before, I stopped using it and now use a powder again but only when I’m out and about. I go makeup free Regularly now trying what I can to help my brows grow back.

21 July 2019
Unprompted review
Rated 1 out of 5 stars

AWFUL

AWFUL. DO NOT BUY THIS PRODUCT. I applied the product yesterday and it looked great. I go to bed and wake up this morning and half of it has come off. It’s rubbish and I am so so so annoyed by how overrated this product is. Not happy.

25 November 2018
Unprompted review
Rated 4 out of 5 stars

Have purchased wunderbrow a couple of…

Have purchased wunderbrow a couple of times now and have always been pleased with my purchase. Speedy delivery and the product is easy to use and works well (although it's much better to use the brush that can be purchased separately as the brush that comes in the bottle is absolutely rubbish.

17 May 2018
Unprompted review
Rated 1 out of 5 stars

I didn't even get to try it

I didn't even get to try it as it never turned up. I was made to wait 7 to 10 days before they confirmed I can have a refund due to a contract they have with royal mail. Even though it was posted 2nd class so clearly if I was going to get it, it would have been 2 to 3 days later. I only found all of his out after contacting them multiple times - their customer service is shocking, the representative I spoke to was so rude and nobody seems to care so their standards are very very low. Have now been told to wait 3 to 5 working days For my refund. So have been 20 quid out of pocket for 2 weeks for nothing.

14 February 2018
Unprompted review
Rated 5 out of 5 stars

Money Well Spent

I have always found it really hard to find a product that really works for brows; this one works just like it says it does and doesn't cost a million £. Watch a few YouTube tutorials on how to use this stuff and you're gold. It lasts all day and looks pretty natural, depending on how you do it. I'm a big fan of their brow product and think this was money well spent. Highly recommend!

Customer service was also very helpful via FB messenger, I had no problem at all making my purchase, receiving etc.

17 November 2017
Unprompted review
Rated 1 out of 5 stars

Wunderbrow

I hate giving reviews altogether but I had to make an exception for this particular product I was so exited for it and I tried so hard to make it work as I had enough of doing my eyebrows everyday. I bought brown/black wunderbrow and believe it or not after applying the colour the colour looks grey/green and looks like I used actual paint and made my eyebrows look wrinkly and a had a superglue feel now every single tutorial I watched only had amazing reviews which tell me that this is just a scam as I have emailed customer care and no reply so I'm stuck with it after spending 40 pounds on there products.PLEASE DONT WASTE YOUR MONEY and EYEBROWS.

5 November 2017
Unprompted review
Rated 2 out of 5 stars

The product is okay but unlike what …

The product is okay but unlike what they say, it doesn't last. I sent them two emails and two comments on Facebook and no one got back to me. I asked why it didn't last for me even though they claim it lasts for days. It lasted mere hours on me no matter how I applied it. Customer service is terrible.

13 September 2017
Unprompted review
Rated 1 out of 5 stars

What the crap?

At first I liked this product, but after a week my brows started falling off!!! Wth?!! I washed it off every day with regular soap and everytime the product came off but it should stay on for a few days? It doesnt work at all except that it stays on a whole day. But it's not worth loosing half of your brows for! Also, the product dried out after 1,5 week! I am disappointed Wunderbrow, stop misleading your customers!

21 May 2017
Unprompted review
Rated 1 out of 5 stars

DISLIKED!

It doesn't work like it says. I am blonde and it was NOT what was shown in the tutorials. Both my daughter and I used it and was dissatisfied. We tried to get help but every time we would watch the tutorials, the product we had didn't work the same.

25 March 2017
Unprompted review
Rated 1 out of 5 stars

Awfulbrow!

Arrived in reasonable time. But such an awful product. Sticky and makes you look like you've used emulsion paint on your face! The promo videos are incredibly misleading. It's not easy to apply and the applicator in the videos is not the one that comes in the box. I can't recommend this product. Save your money and stick to pencil.

18 March 2017
Unprompted review
Rated 2 out of 5 stars

Wunderbrow

When I first started using wunderbrow. I loved it. However my eyebrows are falling out. I only have half a brow left. Why did this happen? I wash it off every night. Disappointed!

29 October 2016
Unprompted review
Rated 1 out of 5 stars

WUNDERBROW OR REMOVE A BROW!

THIS PRODUCT MADE MY EYEBROWS COME OUT IN CLUMPS.
PPL DO NOT USE..IT SHUD CARRY A WARNING OF ITS BAD EFFECTS.I SHALL ASK FOR REFUND & COMPLAIN,ALSO COMPENSATION FOR RUINING MY EYEBROWS!

2 May 2016
Unprompted review
Rated 1 out of 5 stars

"your opinion matter"... only it doesn't!

I would love to give a good review, as the product itself is pretty awesome BUT, firstly I paid for next day delivery but didn't get for several days and when it did arrive, I didn't receive a full/new product.. I got 3 uses and noticed the container was empty apart from remnants around the edges.. I contacted customer service 6 times with no response!!!! .. When you pay out for something you do expect to get what you pay for. I actually like the Wunderbrow a lot but wouldn't order again if didn't get a full product the first time and no help to resolve issue £19.99+ p&p is expensive for 3uses!!!
I held off doing review, in the hope I'd get response and then be able to give 5* but still no reply!!! ....

Worst customer service!

13 January 2016
Unprompted review
Rated 1 out of 5 stars

The color "Auburn" is not auburn, it is brown.

I received your product a few days ago and tried it for the first time. I like the thickness it creates, but the color is just brown, not auburn. It says auburn on the label, but it is definitely not. I will not buy it again because of this. I reported this to the company three days ago, asking for a return number, and have not had a reply.

18 December 2015
Unprompted review
Show reviews in all languages. (45 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look