WunderTrading Reviews 120

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I have been using WunderTrading for several weeks now. The interface is clean and user-friendly, and connecting my exchange account was straightforward. I initially started with a small amount of fund... See more

Company replied

Rated 5 out of 5 stars

I’ve been using WunderTrading for some time now and gotta say, the platform really improved a lot lately. You can feel the team is putting real effort into it and not just leaving it like that. S... See more

Company replied

Rated 3 out of 5 stars

Pros: - User friendly - Great features Cons: - Poor customer support: sometimes responses take more than 48 hours for paid account, which is really terrible - Several API disconnection per... See more

Rated 1 out of 5 stars

Their dev team is unprofessional. There are lots of critical bugs and very stupid bugs like, for example, you can set a negative value in a counter for minimum number of trades in the filter of the bo... See more

Company replied

Company details

  1. Cryptocurrency Service
  2. Currency Exchange Service
  3. Investment Service
  4. Non-Bank Financial Service

Written by the company

WunderTrading is an automated crypto trading platform offering trading bots and manual trading tools. Users may create completely autonomous cryptocurrency trading bots with TradingView PineScript or trade manually with the sophisticated Trading Terminal.


Contact info

You should know

4.1

Great

TrustScore 4 out of 5

120 reviews

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Rated 1 out of 5 stars

This company changes the terms during…

This company changes the terms during use. It sells packages and changes the terms before they expire, forcing you to buy a higher package. I lost more than 25% in 2 weeks with the AI ​​bots they claim to be very profitable. It is definitely not a profitable system. I recommend that you stay away and use the exchanges' own bot systems. This site is a complete disappointment. Also, other bots only show the profit rate. They do not reflect the loss rates in the calculations. They are not realistic when trading with the demo API. You can try it yourself by checking the statuses from the exchanges using the demo. I made good wishes in my first comment. I apologize for that. They said they would give a discount if I made a good comment. That's why I wrote that comment. At the moment, it is a completely real experience.

13 August 2024
Unprompted review
WunderTrading logo

Reply from WunderTrading

Thank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations, as we always strive for the best customer experience.

We just would like to clarify that we informed all users in advance about the upcoming changes to the AI bot in the subscription plans. Users with active and running AI bots continued using them under their existing subscription plan conditions.
We can also see that in the conversation with our customer support, they offered you a complimentary upgrade from the Pro plan to the Premium plan for the same number of days that were left on your current plan or the option to request a refund. However, we didn't receive a response from you. If you would like to reconsider, we're still more than happy to fulfill our offer.

We want to assure you that our AI Grid Bot performs optimally in neutral and bullish markets. However, it is important to actively monitor market trends, especially if you prefer not to hold unrealized losses during a downtrend. We always recommend pausing the bot if you anticipate that the market may be heading downward. Your satisfaction is important to us, and we appreciate your understanding in this matter.

Again, we apologize for any inconvenience caused and appreciate your effort and time you spent to leave a review as we always work to improve our services.

Rated 3 out of 5 stars

I tested Wunder Trading for 4 weeks

I tested Wunder Trading for 4 weeks. The support is nice, but can't help much:

It was not possible for any of the Grid Bots to run longer than a few hours. There is no drawdown management in the bots, so when the bot runs in the wrong direction, you incur significant losses or hit the stop-loss.

The AI Bot V2 ran for one day with 2000 USDT and made numerous micro trades. The result was -25 USDT and a lot of exchange fees.

The Signal Trading is lagging, and when the signal comes too fast from TradingView, the command is not executed. Therefore, Signal Trading is not possible without manually checking every signal and the action taken by Wunder Trading.

I spent a lot of time with this system, and it's not possible to achieve longer bot trading.

Maybe the developers should consider improving drawdown handling and refiew teh Signal Trading.

5 June 2024
Unprompted review
Rated 5 out of 5 stars

Profitable opportunities

This platform provides interesting and profitable trading opportunities. I've been exploring its crypto trading bot for a few months. Though it's possible to copy after the prosperous traders or trade oneself. Automated cryptocurrency trading in theese circumstances and on this smart and user-friendly software is the best for me. I've got the first profits and increase my financial state.

14 December 2023
Unprompted review
Rated 4 out of 5 stars

Exceptional Experience with Wunderbit Trader: The Perfect Blend of Simplicity and Security

The distinctive combination of features that make up Wunderbit Trader sets it apart from other cryptocurrency trading platforms.Particularly notable for its user-friendliness and accessibility to both seasoned and new traders alike is the Wunderbit Copy Trading Bot.Through social trading, this platform promotes cooperation and coordination among traders, which is an important feature for individuals wishing to gain knowledge and experience in the cryptocurrency industry.The clean and user-friendly design of Wunderbit Trader is one of its best qualities.I found the navigation to be really simple, which made it easier for me to rapidly become used to the platform. Wunderbit excels in this area since it doesn't have a complicated layout, which is essential, especially in the fast-paced world of cryptocurrency trading.I was genuinely delighted by Wunderbit Trader's persistent dedication to security and openness. I felt at ease knowing that my assets are secure and that the platform prioritises transparency in the explanation of its procedures and business practises. This dedication is a big benefit in the bitcoin industry, where security worries are pervasive.
Although Wunderbit Trader has a lot of benefits, it's important to think about some potential disadvantages:Limited Cryptocurrency Selection: Compared to some other platforms, Wunderbit Trader does not support as many cryptocurrencies.Your options may be fairly limited if you're interested in trading a large range of digital assets.Learning Curve: Although the platform is generally easy to use, cryptocurrency trading can be complicated, so there may still be a learning curve for new users.
Despite these drawbacks,I heartily advise anyone looking for a crypto trading platform that combines simplicity with power to give Wunderbit Trader a try.This platform is a great option for crypto aficionados of all skill levels because it not only offers the tools you require but also promotes a sense of community and security.

1 September 2023
Unprompted review
Rated 2 out of 5 stars

Useful Platform, Hindered by Poor Support

I have been using the Wundertrading platform for a few months now, and I must say that the platform itself has proven to be quite useful for my trading needs. The variety of tools and resources available make it a valuable asset for traders of all levels.

However, my experience with Wundertrading has been greatly tarnished by the extremely poor support team. Their response times are slow, and their solutions often seem unhelpful or irrelevant to my issues. It's frustrating to encounter issues while trading and not receive the necessary assistance in a timely manner.

Due to the inadequate support team, I am compelled to give Wundertrading a 2-star rating. If they can improve their customer service and responsiveness, they will undoubtedly be a top-notch platform. For now, users should be aware of these support issues before committing to the platform.

There have been instances when I encountered strategy errors on the Wundertrading platform, which have had direct repercussions on my trade positions and my wallet.
Furthermore, the lack of timely support from the customer service team only exacerbated the situation, as I was left to grapple with the problem on my own. This experience has served as a reminder that while the Wundertrading platform can be useful, the technical issues and subpar support can significantly impact one's trading outcomes and overall experience.

1 May 2023
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, works as intended and is well organised. Super helpful support too, had a question and Carina sorted it quickly.

26 January 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic customer support

Fantastic customer support! OZGE helped me in a very friendly and efficient way. My problems habe been solved immediately.
I also highly recommend the overall product.

25 January 2023
Unprompted review
Rated 2 out of 5 stars

What a complicated site that asks you…

What a complicated site that asks you to add the bot and put sentences in the bot's text file. It seems that this company is weak and a beginner in the field of software. It also asks you for money. The bot settings are very difficult, unlike the famous sites

16 December 2022
Unprompted review
WunderTrading logo

Reply from WunderTrading

Dear Tariq,
We are sorry to hear that your experience with our interface was not up to the standard that you expected. We will be happy to hear where exactly you had difficulty so we can simplify it for our users.

However, in regard to the structure of the bots, they are one of the simplest if you are referring to a self-made bot. The comment is required so you can pass the signal from your custom source to the bot and make it fully customizable.

If you want a one-click bot then you can select any trader or bot from the marketplace and based on their statistics use the copy-trading function. In this case, you do not need to set up anything.

For each of the actions that are described here, we have Youtube tutorials and you can reach our support if you require additional help or clarification.

Rated 5 out of 5 stars

A honest review

I've been using WunderTrading regularly to test my strategies in the last one and a half years. It does what I want from it. Speed is good. Execution is good. Dashboard and bot statistics gives you enough data to analyz your strategies.
If anything happens, support takes care of it. They are super friendly.

Special thanks for Özge Hanım; taking care of one of my bot's problem.

11 December 2022
Unprompted review
Rated 5 out of 5 stars

The company offers quite attractive…

The company offers quite attractive conditions for cryptocurrency trading. From my own experience, I was convinced of the reality of such a possibility, I realized it. A great opportunity to realize your ambitions and capabilities on this platform.

14 October 2022
Unprompted review

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