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Company details

  1. Flights Search Site

Information provided by various external sources

WTC.nl is sinds 1983 een van de grootste zelfstandige reisorganisaties van Nederland. In de laatste 29 jaar is WTC.nl een begrip door geheel Nederland op het gebied van vliegreizen geworden. Momenteel werken er meer dan 150 specialisten - in het trendy Sugar City in Halfweg - om elke dag aan alle wensen van onze klanten te voldoen


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

529 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Do not join this company...When I first…

Do not join this company...When I first signed up to their algorithm it is all a con to get more of your monies and their advice is to invest in digital currency which I did not agree. If I did I would have lost all my monies. Then they passed my details to many other companies calling me day and night even from Switzerland wanting me to invest with them. Be vigilant of their sweet talk telling you how good their system. Despite telling them to delete my account, theyr refused to do so.

17 January 2022
Unprompted review
Rated 1 out of 5 stars

WTC is delaying the refund to customers

We booked our flight to Surinam on July 27 already in February and like all others not aware of Corona.
We faced several issues with WTC:
1. We were not able to call WTC
2. When sending emails about the request, there was no reply

When we finally received a mail from WTC, we were told:
1. We will get our refund between 6-12 months
2. We should contact them since they will not respond

The tickets were bought for 4 persons and you can imagine that this is not about a few hundred euros, but a few thousand euros.
How can they just tell us that it will take 6-12 months since KLM is providing refund as requested.

15 July 2020
Unprompted review
Rated 5 out of 5 stars

I really appreciated the role WTC…

I really appreciated the role WTC played in getting back our money when Jer Airways went bankrupt. We got all our money back. Overall WTC is clear, helpful and complete in showing which flights we can choose.

12 August 2019
Unprompted review
Rated 5 out of 5 stars

best

best and trusted as always very easy to use

19 June 2019
Unprompted review
Rated 1 out of 5 stars

Very disappointed service

Every time I call, it takes 15-20 mins. On top of that, after canceling my ticket, they first told me, it would take 2-3 working days. On the 4th working day, I called again and they said the refund was not even be initialized. They need another day. This is the 6th day, and still, I do not receive my refund.

12 April 2018
Unprompted review
WTC.nl logo

Reply from WTC.nl

Dear Paskorn,

We are sorry to learn that you are dissapointed in our services.

We have found your email communication which we replied to on April 17th. As per our records the refund was already processed to the bank account used originaly.

Just to be sure, can you please confirm that you received the payment by sending an email to customercare@wtc.nl.

Thank you in advance.

With kind regards,

WTC.nl

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