Scam company - ordered from them in August 2025 and never received my order. No reply to email and Shopify can't do anything to help either apparently.
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Just like everyone else I've been scammed by these guys. Similar experience: everything seems to be going fine, delivery trail etc etc, then an 'address problem' on due date, and then their website... See more
Ordered and paid for computer screens on 25th August 2025. Received emails with tracking which appeared ok. However the delivery date given has passed and the link to tracking takes me to a... See more
Total scam. Waiting over a month before trying to find them on this website and saw that they were indeed a scam. Their links provided on the order didn't work either and despite replying to their ini... See more
1.5
Bad
26 reviews
No history of asking for reviews
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Wroocs…
Very much the same as other reporting this !!!!
I think its time the regulators got on to these company’s and made it compulsory that they pay a price for the crime
Scam scam scam !!!!!
21 September 2025
Unprompted review
Your bank can issue a refund if you report the scam.
On August 26, 2025, I ordered and paid for the Triple Aero 15.6 Pro Max monitor extender from the website thewroocs. However, I have not received the item, and the website has become inaccessible. Consequently, I believe the website is fraudulent.
The fraudulent website is associated with Lixoval Limited, which is listed on the Companies House records online.
The director/officer of Lixoval Limited is Shazia Moin, a Pakistani national. The correspondence address is Flat B-B, 211, Worple Road, London, England, SW20 8QY.
I contacted my bank to report the scam and I received an immediate refund. Under a new law which was enacted in October 2024, banks must issue refunds within five working days for instances of fraud in which individuals are tricked into making payments to fraudulent accounts (commonly referred to as Authorised Push Payment (APP) fraud).
To report the scam to your bank, you have two options: you can either call your bank or simply log into your bank account online. Locate the specific transaction in your bank statement and select the option “help with this transaction,” “dispute this transaction,” and “report it as a fraud.”
26 August 2025
Unprompted review
Scammed as well
Scammed as well - avoid at all costs
Purchased via instagram - reported to insta and I’ll report to the bank for recall on funds
19 September 2025
Unprompted review
Missing shipment
Same as other reviews you place order they send tracking details when it doesn’t show on said day and it stops and no showing no order please do not use this company
29 July 2025
Unprompted review
Scam alert
Ordered and paid for computer screens on 25th August 2025.
Received emails with tracking which appeared ok.
However the delivery date given has passed and the link to tracking takes me to a security alert page now.
I have requested a full refund and will be requesting bank chargeback if this is not resolved within a week.
This has been traced to LIXOVAL LIMITED
Company number 15421038
Address
Prestons Road
London
E14 9RL
25 August 2025
Unprompted review
Wroocs, a Fradulent Company.
Wroocs is a Fraudulent Company. They claim to sell computer based products, you order, pay, they send you the invoice and then fail to deliver. The fraud also includes sending you a complete trail of delivery details from manufacturer to delivery attempts but the items are never delivered. If you track your order on their website you get 'Order Not Found' and there is never a reply from customer service. I have now received a refund from my Credit Card Company as they recognize the company is fake
15 September 2025
Unprompted review
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