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813
TrustScore 2.5 out of 5

2.4

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Rated 5 out of 5 stars

Of course, Rosanna. Here’s a warm, genuine review you could post on Trustpilot: ⭐⭐⭐⭐⭐ I would like to say a huge thank you to the lovely lady (Jenny) who served me at the Superdrug stor... See more

Rated 2 out of 5 stars

Uncle Dan's bbq in Waco TX. I received my rib order it was black on one side and regular on the other. I also ordered a brisket sandwich on wheat bread. I received a bun. Also I specifically wrote s... See more

Rated 1 out of 5 stars

Holiday Inn Express Stevenage reception off the hook, no staff available to help, an air con system making a noise like a bi- plane. Honestly I'd rather the indignantcy of staying in a Lenny Henry.... See more

Rated 1 out of 5 stars

I recently went online and after reading TRUSTED CONSUMER REVIEWS- who had rated BXLbuds No One and claimed they were outstanding and rated TOP in there BEST EAR BUDS!!! went ahead and purchased a pa... See more

2.4

Poor

TrustScore 2.5 out of 5

813 reviews

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2.4

All reviews

(813)

15 reviews in the last 12 months

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Rated 1 out of 5 stars

Beware of comfy homes

I have found comfy homes to be totally unreliable I bought a table from them and waited 4 weeks to get a delivery date but I was in work so had to cancel that day so wanted a day I could be home to recive i was told I had to wait till the delivery company had enough delivery's to come to my area and would deliver on a day they chose which could have been weeks away and still not on a suitable date I asked if I could cancel my order they gave me a refund but deducted £25 for the inconvenience I have had many large deliveries from all over the country and they are always happy to deliver on a day that's convenient for the customers they are not very helpful in emails just keep passing the buck to different departments so customers get fed up and go away think hard before you choose them.

16 June 2022
Unprompted review
Rated 1 out of 5 stars

Bensons for Beds

Bensons for Beds - Disappointed and worse experience.
I spent over £1000 for bed and mattress, but the mattress started sagged 5CM deep after I just used it about 9days, and the body shape on the mattress is too obvious.
I ordered for the replacement but Im waiting for it for 5 months and up till now I Got Nothing.
I asked for the refund and the CS(customer service) said someone will call me back within 24 hours for arrange the collection but No One Call Back!
I called the shop assistant before as he promised me to change the bed legs but He Ignore me and pretended that wasn’t him when I called.

I spent more money on the mattress because sleeping Quality is important to me, but what I have now is a super old mattress, and It is painful to sleep on this mattress for few months specially during the period that I had got covid, rest badly. Also the service is scary - never have any response.

Another annoying thing - use Bensons for beds CS hotline usually have to wait about An Hour, plus the time I talked to the staff it’s about 1.5-2hrs. This is exhausted. Even tho I used that long time to called them, and they said will follow up and someone will call back. But Nothing happens.

It causes a lot of problems - my health, my time and my Energy.

16 June 2022
Unprompted review
Rated 5 out of 5 stars

Get Connected, Porthmadog

On Holiday in Porthmadoc my Apple iPhone 12 completely died. After two hours trying everything I’m now very worried, got absolutely nowhere… blank screen, no sound, nothing. Asked a man in Porthmadog if he knew a computer shop, to my relief he said yes ‘just two minutes walk away on High Street near roundabout’ what a relief. Went in the shop ‘Get Connected’ told my story to a very pleasant man Aaron thinking a big repair or even a new phone was going to be his answer, however after 1 minute he gave me the phone back fully working, “amazed doesn't cover it” I cannot thank him enough, furthermore NO CHARGE that’s what I call a man who knows what he’s doing. I couldn’t recommend him any higher.

15 June 2022
Unprompted review
Rated 1 out of 5 stars

Do your Spain

Do your Spain ..the worse experience that we ever had with car rentals .Booked and paid in advance for 7 days ,flight had delayed and as unable to pick up the car on arrival (1am) we return the next day and been told that booking has been lost !?Bearing in mind that we informed them via email about the delay.A very stressful experience not to mentioned the financial loss ,my advice will be to avoid them.

4 June 2022
Unprompted review
Rated 5 out of 5 stars

Tim Edwards

Tim Edwards reconnected our internet after it was damaged by builders, he did a brilliant job. He was very polite and professional.

1 June 2022
Unprompted review
Rated 1 out of 5 stars

Virgin Media Home Phone & Sim only

Virgin Media Home Phone & Sim only! DEAL! Originally it was £44 Which i got down to £39.99 By waiting Several Months BEFORE ACTIVATING THE INSTILLATION!
THE DEAL! 200 MEG DOWNLOAD SPEED! LANDLINE WHICH I DIDN'T USE! ALSO SIM ONLY WITH 40 GIGS OF DATA UNLIMITED CALLS & TEXT!
GOOD DEAL! BUT WHAT THEY DIDN'T TELL ME WAS IT WAS GOING THROUGH COPPER TELECOM CABLE? SO IT WASN'T TO ORIGINAL SPECIFICATION!!!! FIBRE OPTIC!!!!
TALK TALK REPRESENTATIVE! INFORMED ME OF THIS! BUT STILL FOR ALL! I REMAINED LOYAL TO VERGIN MEDIA!
THE INSTALLATION!!!??? SIMPLE INSTRUCTION!!! PUT THE FIBRE OPTIC CABLE AROUND THE WOODEN FENCE!
GROUNDS WORKS TEAM! WHO HAD THE CONTRACT FOR PREPARING THE WORK (LAYING CABLES) ALL BRAWN NO BRAINS HAD DUG UP MY LAWN LAY THE CABLES WHILST I WAS OUT WORKING! COMPLETELY UNAWARE THAT THEY HAD BEEN! TO MY BUNGALOW!
DAYS LATER! THE TECHNICIAN FROM VERGIN MEDIA CONNECTED IT!
THE TECHNICIAN DRILLED FROM MY BEDROOM WALL!? OUT! WHAT THIS DID ON MY 1930s BUNGALOW! AGGRESSIVE HAMMER ACTION!!! CHIPPED A BIG HOLE OUT OF THE BRICKWORK!?
ONLY FAULT I COULD FIND! OTHERWISE HE HAD DONE A GOOD JOB! I THOUGHT NOTHING MORE ABOUT IT!
THE PRICE FOR INSTILLATION IS MISLEADING! £35 YOU HAVE TO PAY AN ADDITIONAL £90 ON TOP OF YOUR FIRST BILL OF £39.99
MY GARDENER/HANDYMAN INFORMED ME AFTER DIGGING THE GARDEN OVER THAT THERE WAS A CABLE RUNNING THROUGH THE LAWN!??? AND IF A WANTED TO PUT A DRIVE WAY IN FOR A CAR WOULD HAVE TO RELOCATE THE FIBRE OPTIC CABLE!
CUSTOMER SERVICES VERGIN MEDIA A CALL! SEE IF THEY CAN HELP! THE AGENT FOUND IT HARD TO GRASP WHAT I WAS SAYING ABOUT THE INSTILLATION AND I HAD TO ASK TO SPEAK TO A MANAGER!!! HOLD! HOLD! HOLD! EVENUALLY I GOT TO TALK TO HIM! EXPLAINING THE SITUATION ONLY TO BE PUT ON HOLD AGAIN!!! THEN TOLD! INFORMED THAT THEY COULD DO NOTHING ABOUT IT!??? AND THAT HE WAS THE LAST PORT OF CALL! BASICALLY THAT I COUNDN'T APPEAL! HIS DECISION!?
RUDE! UNCARING! UNHELPFUL! HIS ATTITUDE!
I WAS PAYING £39.99 A MONTH PLUS I HAD PAYED £125 INSTILLATION!? PAYING FOR SEVERAL MONTHS INTO THE CONTRACT!
RICHARD BRANSON THE ENTREPRENEUR OF VERGIN MEDIA AND OTHER INDUSTRIES HAS TAKEN HIS FINGER OFF! THE PULSE! CUSTOMER SERVICES STINKS THEY COULD LEARN SOMETHING FROM USA
AMERICAN CUSTOMER SERVICES BREAK A LEG JUST TO HELP YOU!
THE COMPANY NEEDS RESTRUCTURED! & RETRAINED!
I WANT MY £125 RETURNED! SEEK ALTERNATIVE COMMUNICATIONS COMPANY! WHO TAKE THERE CUSTOMERS SERIOUS & RESPECTIVELY! ALSO TAKE ON INSTRUCTION!!!
THIS VERGIN MEDIA COULDN'T CARE LESS ABOUT THERE CUSTOMERS AND IF RICHARD BRANSON DOESN'T REIN IT IN!!! THEY ARE GOING TO RUN THAT COMPANY INTO THE GROUND!!!
I WAS WELL & TRUELLY DUMPED-ON! FOR STAYING LOYAL TO THEM!?
LOOK FORWARD TO HEARING FROM THEM SOON!
WITH KIND REGARDS ANTHONY STEWART

29 May 2022
Unprompted review
Rated 1 out of 5 stars

Ordered a £3.50 loaf of sour dough…

Ordered a £3.50 loaf of sour dough bread from Wenzels, Hemel Hempstead. When I got home I thought it was a bit small, so weighed it and it was approx 600g. I don’t mind a 20% increase in price this year, I do mind when you shrink the size of your loaf by 25% at the same time!!! Really not good.....😔

24 May 2022
Unprompted review
Rated 5 out of 5 stars

Jessica Oliver

Jessica, Has been very good in the matters of travel holidays in dealing with myself in a very calm and certain manor which I found impressive and she achieved the sales of the holiday to myself.

24 May 2022
Unprompted review
Rated 1 out of 5 stars

BXLbuds BEWARE

I recently went online and after reading TRUSTED CONSUMER REVIEWS- who had rated BXLbuds No One and claimed they were outstanding and rated TOP in there BEST EAR BUDS!!! went ahead and purchased a pair direct (as suggested by review site) I then searched other customer reviews and was astounded to read how bad they are and their customer was dreadful!, I then tried to cancel my order-10mins after my purchase- and I’m still waiting with no helpful emails from this company!!! OH HOW U WISH I HAD READ CUSTOMER REVIEWS FIRST!!! PLEASE BE WARNED AND STAY AWAY FROM BXLBUDS
DIANA

24 May 2022
Unprompted review
Rated 5 out of 5 stars

i recently hired a car with easirent …

i recently hired a car with easirent manchester uk .
i cannot say enough about about Anna and Ryan
about how helpful they where with regards to a,
situation all my own making and they really stepped
up to the plate were very understanding and helpful,
i will all ways use Easirent in the future.so thanks
again for all your hard work Steve Riley

9 May 2022
Unprompted review
Rated 5 out of 5 stars

A very very happy woman

A very very happy woman, i have been approved for my dream car with the help of Eizlend. They help me each step of the way making thing very easy for me
Thank you Mel

27 April 2022
Unprompted review
Rated 1 out of 5 stars

This review is about D.F.S again.

This review is about D.F.S again.
After writing 3 reviews already l have no choice but to write another one.
After the last review l wrote D.F.S sent a reply asking me to contact Head office so l rang the number that a lady called Lauren Siviter put on there but it wasn't Head office at all it was customer service who l have rung at least 50 times to get help, but they don't or can't help with the problem, they said they would send an email to Head office and l would have a call with 48 hours.
New foam for my corner sofa was ordered on the 24th December 2021 this is a new sofa which was delivered in September 2021.
When l spoke to customer service on the 13th April l was told Head office would ring me within 48 hours but 48 hours have now passed and still no phone call.
My patience has run out with this company it's been 1year in May since ordering this sofa, so my next option is to get in touch with the Ombudsman.
I paid £3.500 for this furniture so l except some kind of response from this company.
No one wants to help.

15 April 2022
Unprompted review
Rated 1 out of 5 stars

Vauxhall Bristol north worst car buying experience I’ve ever had

Vauxhall Bristol north
A reminder to check what the in house warranty is worth. In my experience nothing. As I live at the bottom end of Cornwall the funny man Sean (sales manager) thought it ok for me to take a couple of days of work travel to them for investigation then return on a separate date to have the issue resolved.
The issue turned out to be a defective n/s front suspension strut. Obviously missed on there technicians multi point check pre sale.
This cost me over £400 to repair. I paid for this as it was more cost effective than taking 2 days of work and the cost of travel. Also the knowledge that there highly qualified technicians had missed such a fault, did I really want them working on the car. My advice is—-
If you bar a car here have it independently checked by a mechanic you know and trust.
There were other minor issues which I believe should have been picked up. Also a thousand miles later I had a peculiar noise from the rear n/s axle. Thought it was wheel bearing No. what I believed to be a brand new tyre had peeled and separated.
This has been a bad experience.I can honestly say the worst car buying experience I’ve ever had. As I 63 you can guess I’ve bought a few.

6 April 2022
Unprompted review
Rated 1 out of 5 stars

Waveney Heating and Plumbing - Very poor standard of workmanship

Having unfortunately used Waveney Plumbing and Heating (Beccles, Suffolk) to install a new (top of the range) Grant oil fired boiler, we have had nothing but problems with very poor workmanship and poor attitude to after sales service. Our new boiler utilises a pressurised water system for better heating distribution and operates at 2 bar (29 PSI). This pressure should be maintained if the system is leak free and operating correctly, but has not! We had been assured by the installer that there would not be a problem interfacing the new boiler with our current radiators, but if a small leak was encountered any leak could be quickly dealt with. The system is just 10 months old and we have suffered continued pressure drops which needs topping up sometimes weekly.

We asked Waveney to come and re-inspect the system, but they refused to come out to check. One note left by them informed us that we should contact our insurance company as there was a problem was most likely with our radiator system. This has leak has now been fixed by another boiler maintenance engineer.

Saturday 2nd April my wife and I came home to a horrendous leak coming through the light fittings, ceiling boards, walls and onto the carpets. With staining in the ceiling and the carpets we will need new a hall carpet and a full redecoration of our hallway and toilet area. Fortunately we were able to locate a another plumber who kindly came out and fixed the problem.

If you are considering a new system and live in the Waveney area please be very very careful before considering using this company as they have refused to attend any issues and don’t even like getting back to you.

4 April 2022
Unprompted review
Rated 1 out of 5 stars

Tesco home delivery… After arranging…

Tesco home delivery… After arranging for a home delivery due to the fact that I’m having twins and couldn’t get to the shops I paid for next day delivery to be delivered between seven and eight. I was notified that the delivery would be at 10 PM. After no notification I called Tesco to be informed that it would be well after 11:00 PM I was informed that the driver was in a traffic jam with 10 fire engines and told that my delivery would be delivered two days later. So I called Tesco this morning to see if they could fit me in for today as yesterday delivery wasn’t sentI was told by the supervisor that he would call me back after waiting nearly 3 hours I had to phone them again after spending nearly an hour on the phone!! I was told that my delivery was indeed pushback for yet another 12 hours more , I’m now waiting for a supervisor to call me which at the moment has failed !!if I could go out and do my shopping then I wouldn’t be doing a Home shop in the first place this is the second time this has happened with me with Tesco’s so please be aware choose anyone other than Tesco’s that’s if you don’t want to spend an entire day on the phone complaining and starving at the same time!!im still waitiing!!!

31 March 2022
Unprompted review
Rated 1 out of 5 stars

Congratulations kogan for winning hands…

Congratulations kogan for winning hands down the award for the worst company to deal with your product is crap your drivers our rude your service is non existent you don’t have a phone number bescause you don’t want people calling you about your crap products and crap service you should provide your drivers with a brain app so when they tell you they our 6 minutes away and you run to make sure your there only to find out that mr peanut brain has gone to the wrong address and 2 weeks later still nothing I give up not worth the anxiety

30 March 2022
Unprompted review
Rated 1 out of 5 stars

Don't book with on the Beach hpilday

We booked a holiday with on the Beach another company that gets no thumbs up they were supposed to contact us about our PCR tests they didn't when we were in Tenerife we had to pay for them ourselves and trying to contact them is a joke DO NOT BOOK WITH ON THE BEACH.IF you need them esp if u are abroad you will be 98th in the q .Ruined the last few days of our holiday when we contact them about PCR tests they say it's the PCR company fault the PCR company says it's on the Beach holidays,so don't bother we still have got our money back since last November.

19 March 2022
Unprompted review
Rated 5 out of 5 stars

Great customer service.

Just would like like to say as follow up to a previous email for v4 in which I highly recommended them and the person who assisted me with my problem to which the recommendation was given was Imdrani thier accounts manager who's help and kindness restored my faith in humanity and is the definition of great customer service.

8 March 2022
Unprompted review

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