Had an issue that drove through the weekend and was resolved via chat as a last resort. WPX customer support is what all support should be based on. Knowledgeable and properly empowered people (not AI... See more
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With over THREE THOUSAND 5-STAR reviews here on Trustpilot from real, LONG-TERM customers, TOP TIER speed performance year after year in independent testing by Kevin Ohashi (viewable at wphostingbenchmarks.com) & Matthew Woodward PLUS sub 30-second live chat average response time, FREE malware removal, FREE speed optimizations, FREE high-speed CDN & FREE site migrations in 24 hours or less, why would you accept mediocre WordPress Hosting any longer?
#13, April 20th Street, 1000, Sofia, United States
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Martin from WPX's support team provided outstanding assistance when we lost a page during a website merge. The issue occurred because we had both live and staging sites running simultaneously—during the merge process, we overlooked some recent updates, and they were lost. Thanks to his help we have a fully updated and functional website following our latest funnel development work.
What impressed us most was Martin's methodical approach—he helped us think through each step clearly and made sure we understood the process before moving forward. This is exactly the kind of exceptional support that puts the "X" in WPX. Highly recommended!

Reply from WPX
I’ve been using WPX Hosting for a while now, and the difference in my website’s performance is remarkable. Pages load almost instantly, and my Google PageSpeed scores have never looked better. The free site migration was seamless, and the support team is honestly the best I’ve ever dealt with – responses in under 30 seconds, every time. They even offer free speed optimization, so I don’t have to worry about the technical side of things. If you value reliability, speed, and top-notch customer service, WPX Hosting is a game changer.

Reply from WPX
Best support I have ever received from a web hosting service. Just completely over the top. Radi helped me, but such a great, easy intuitive interface. Can't believe how quickly I got things set up. Should be 6 stars. I have used several hosting services over the years, so I do have a fair comparison between wpx and the rest.

Reply from WPX
The customer support at WPX is without a doubt the best that I have received at any hosting company. These guys are really knowledgeable, patient and friendly and have resolved any issue I have had quickly.
Thank you Martin, for solving my issue today with the high level of professionalism, friendliness and prompt nature that comes with WPX.
I have been with WPX for over a year now and I am moving other customers websites over to them too. I just wish I'd found them earlier - highly recommended.

Reply from WPX
Nikola is an incredible support assistant at WPX, always there to help you quickly resolve any issues. Over the past ten years, we’ve tried many hosting companies, but WPX is the only one that truly treats your needs with urgency and care. No endless email chains, just fast, live support and real solutions, every time. We’ve been with them for a year now and have no plans to leave. Only wish we’d found them sooner! Huge thanks again for your consistent and outstanding support Nikola!

Reply from WPX
Best hosting around!
I will be moving all of my sites from hostinger to this much better host.

Reply from WPX
I have created and managed many websites using many hosts, including as a WPX client for 5+ years. They are are miles about any other hosting company. Their hosting is fast and secure. Their support isn't just fast - it's instant. Their support team is highly knowledgeable and helpful. Moving to WXP earlier would have saved me tons of frustration. Now, I couldn't be more pleased and highly recommend them as the #1 choice without hesitation.

Reply from WPX
Top notch service!
I went in and was doing some things to my site to update the php and ended up crashing it. Support helped me get it back online within minutes and let me know the exact cause of the crash so I could get it sorted. Thanks for the great service!

Reply from WPX
I wish every company had customer service like this. It's above and beyond. Plus, I've never had a single issue with my hosting and it's been years that I've been with them. Highly recommend.

Reply from WPX
Today, I received incredibly high-quality service from a staff member named Ilia. My website had a lot of malware, along with multiple plugin conflicts and various other issues. Over the course of more than two hours, Ilia resolved every single problem and kindly answered all my questions without a hint of frustration.
I’m truly impressed by the top-tier support at WPX and highly recommend it to any website owner who finds WordPress challenging. It’s only been my first month back in web business with WPX, but knowing there’s solid support ready to help if anything goes wrong gives me real peace of mind.

Reply from WPX
Liars, scammers, RUN don't walk from this company.
My pages for my company's websites loaded slowly.
The email setup was bizarre.
I got into a dispute with Stefan about my services, and instead of helping me fix my problem, he lost his temper and shut off my websites before I could back them up! One of the most unprofessional people I have met in a long time.
I told his staff I needed a backup, and they said Stefan had left for the day, intentionally leaving me in the dark with websites and emails. WOW.
If Stephan said this didn't happen, I have the emails, screenshots to prove he is a liar.
RUN, DON'T WALK AWAY FROM THIS COMPANY
Just remember, at WPX, THE CUSTOMER IS NEVER RIGHT.

Reply from WPX
I've been with WPX Hosting for 2 years and their customer service is always quick and helpful whenever I need support. Their WordPress hosting is fast and reliable, making it easy to manage my website without any headaches.

Reply from WPX
I've used WPX for 7 years now, the support is unparalleled. Thanks Ivan for helping me today.

Reply from WPX
They did it again. was having big problems, and then went to Elena. less than 5 minutes got it fixed. they make my life so much easier when it gets complicated. thanks again.

Reply from WPX
Immediate and helpful support!
I'm not the best tech user... I need a lot of help, and the WPX team answers chat immediately and always goes above and beyond to support. Absolutely love the service and support.

Reply from WPX
Customer service team is top notch and always happy to go above and beyond to help. We've been with WPX for several years now and any time I've ever had a problem I just go to the little chat window and I've gotten immediate support.

Reply from WPX
They have the best support in the industry. They're always quick and professional.

Reply from WPX
Support. Suppport. Support. What more can I say? WPX's support is insanely good. They WANT to help. I've been frustrated over the years with web hosts that started off good and then just fell apart because support was lacking. I hate asked for support and a) not getting much, b) being told it's not their problem, and/or c) being made to feel dumb.
WPX goes WAY beyond and is literally happy to help. They do it with a smile, offer solid advice and insight, and have a genuine interest about helping me understand what the problem is (when often, it's over my head).
I've been with them about a year and a half and I have plans to move other sites over to them. And guess what? They'll help me and do it with a smile!
(Shoutout to Velislav who helped me out this morning. Totally over my head kind of problem - fixed in seconds, nice chat about it, and just got things done.)

Reply from WPX
The WPX team is about as good as it gets. They go so far above and beyond with the level of service they provide, it's a real eye opener when compared with other vendors (in any industry). We've been customers for about a year so far and can't imagine making a change. It's like having an IT consultant on call at anytime. Why switch? If you're not using WPX, you should read this review again.

Reply from WPX
Absolutely incredible support. Attentive, patient. Everything I could ever ask for as a first experience.

Reply from WPX
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