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WowAngel Reviews 

974
•
TrustScore 5 out of 5

4.8

Wig Shop
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Review summary

Created with AI, based on recent reviews

Looking at 178 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the team's helpfulness, professionalism, and quick responses to inquiries. Many also commend the outstanding quality of the products, noting the softness, fullness, and overall excellence of the hair and wigs. Reviewers often received their orders promptly. However, some customers also noted concerns regarding product density and thickness. A few people felt that certain bundles were quite thin, or that the wig density was less than expected, despite being specified as full.

What people talk about most

Customer service

People report positive experiences with customer service, often describing it as phenomenal, fantastic,... See more

Product

Users describe positive interactions with product, with many highly recommending purchasing their products... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the hair is fantastic,... See more

Response time

Reviewers consistently express satisfaction with the quick response times from customer service. Many... See more

Service

Customers had positive experiences with service, consistently describing it as prompt, professional, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

For starters I was already a bit anxious that my order note wouldn’t be seen. After my order was placed I received an email regarding my order and my original requests. Although what I wanted couldn’t... See more

Rated 5 out of 5 stars

I order like 6-7 times I don't even remember. If you’re thinking about buying from this vendor, just do it you won’t regret it. The quality is honestly insane for the price: no smell, super soft, easy... See more

Rated 5 out of 5 stars

I placed my first order with WowAngel Hair and I am so impressed. My package arrived within just a few days, and the quality is outstanding. I previously spent $700 on raw hair that lasted me for ye... See more

Rated 5 out of 5 stars

Wow Angel cares about its customers. My experience has been great and very positive.They will answer any questions you have and help with any issues or concerns. They have quality products and quick... See more

Company details

  1. Wig Shop
  2. Hair Extensions Supplier
  3. Hair Product Store

Written by the company

Welcome to WOWANGEL, a leader in high-quality human hair wigs. We are committed to providing our customers with a unique, superior and thoughtful online shopping experience. We have high quality manufacturers and suppliers. At the same time, we are constantly optimizing our purchasing and production processes to ensure that our products are of high quality. Please feel free to buy our products on the website.

Contact info

4.8

Excellent

TrustScore 5 out of 5

974 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(974)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Worth 0 stars

Worth 0 stars, very bad quality frontal not hd at all it used to be good quality it is really shit now that they have a lot of costumers. The nest frontals are forbthe influencers

7 August 2025
Unprompted review
WowAngel logo

Reply from WowAngel

Hi,
Thanks for your valuable feedback.

We have not located your conversation with us, and also received no reponse after requesting further information through TrustPilot.

Kindly contact our service email service@wowangel.com, so we can reach out and offer timely solution, thank you for your understanding!

Kindly note that we offer the same item for regular customers and influencers.

Kind regards
Archer
Customer Service Manager

Rated 5 out of 5 stars

Wig review

The exchange with WowAngel is so good and uncomplicated, also my wig came in so soft and the lace is very thin and nice i love it sm😭 i would always recommend wow!!!

10 October 2025
Unprompted review
Rated 5 out of 5 stars

They helped me correct an error I had…

They helped me correct an error I had made almost almost instantly.

The error was regarding me accidentally redeeming point I had.

Their customer service team on Whatsapp has always been quick to respond, in a friendly and respectful manner

2 October 2025
Unprompted review
Rated 5 out of 5 stars

The customer service is off the hook

The customer service is off the hook! My package was shipped out the same day i ordered! They reached out to me immediately after placing my order to assure me that I’d be receiving my hair way before the expected date. Can’t wait to get my hair!

18 September 2025
Unprompted review
Rated 5 out of 5 stars

I had such a great experience with you

I had such a great experience with you. From start to finish, the process was smooth and professional. The customer service team was friendly, responsive, and made sure I had all the information I needed before and after placing my order.

17 September 2025
Unprompted review

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