WowAngel Reviews 

1,030
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 163 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredible product quality, noting that the hair is exceptionally soft, full, and delivers a completely natural appearance. People also emphasize the exceptional customer service, mentioning that support teams respond rapidly and resolve any ordering issues efficiently. However, some customers also noted occasional problems with the items received, such as discovering unexpectedly thin hair bundles or length discrepancies. A few people were dissatisfied with the resolution process, describing difficulties when attempting to return products or handle disputes. Consumers occasionally experienced minor shipping delays or fitting issues with certain wig caps, though teams usually tried to help.

What people talk about most

Product

Reviewers mention positive feedback about product, noting that the hair is soft, looks gorgeous, and feels... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting exceptional... See more

Quality

Clients share positive opinions on quality, highlighting that the hair is exceptionally soft, easy to style,... See more

Response time

People report positive experiences with response time, noting that consumer inquiries are handled through... See more

Order

Consumers find order satisfaction to be high, frequently mentioning fast delivery within a few days and eager... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I placed my first order with WowAngel Hair and I am so impressed. My package arrived within just a few days, and the quality is outstanding. I previously spent $700 on raw hair that lasted me for ye... See more

Rated 5 out of 5 stars

WowAngels is truly amazing. The hair, the quality, the density and thickness, as well as the length — everything was absolutely perfect! I honestly didn’t expect this at all. You often think that bl... See more

Rated 5 out of 5 stars

I order like 6-7 times I don't even remember. If you’re thinking about buying from this vendor, just do it you won’t regret it. The quality is honestly insane for the price: no smell, super soft, easy... See more

Rated 5 out of 5 stars

I cannot thank WowAngel enough! After being let down by another hair company, i was reassured that they’d ship and deliver my hair asap and they did not disappointment me. My hair arrived in 24hours a... See more


Company details

  1. Wig Shop
  2. also in
  3. Hair Extensions Supplier
  4. Hair Product Store

Written by the company

Welcome to WOWANGEL, a leader in high-quality human hair wigs. We are committed to providing our customers with a unique, superior and thoughtful online shopping experience. We have high quality manufacturers and suppliers. At the same time, we are constantly optimizing our purchasing and production processes to ensure that our products are of high quality. Please feel free to buy our products on the website.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,030)

169 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So I rarely leave review but I was…

So I rarely leave review but I was extremely satisfied with the customer service rep at wow angel! I had contacted them on WhatsApp asking if my order could be expedited, I wasn’t sure I would get a reply but I did and the answer was yes! I got my order 2-3days later! It was amazing, genuinely

14 September 2026
Unprompted review
Rated 4 out of 5 stars

Good Customer service

Good customer service, I had an issues months later and it was resolved immediately. Due to having contacted the wrong customer service. But still happy with outcome overall.

20 August 2026
Unprompted review
WowAngel logo

Reply from WowAngel

Hi Florence,

Thanks for your feedback; we have checked our system and didn't locate any messages related to your order or contact info.

For any order-related issue on wowangel.com, kindly refer to this page for contacting us:
https://wowangel.com/pages/contact-us

But rest assured that we will reach out and provide timely assistance to whatever issue you have encountered, thank you.

Rated 5 out of 5 stars

I absolutely love WowAngel bundles

I absolutely love WowAngel bundles! The quality is amazing, the hair is soft, and I’ve been very satisfied with my purchases. I’ve ordered from this company twice already, and I’m getting ready to purchase for a third time! That alone should tell you how much I love their hair. I highly recommend WowAngel to anyone looking for beautiful, quality bundles. They definitely have a returning customer in me! ❤️

1 September 2026
Unprompted review
Rated 5 out of 5 stars

Will forever love this company

I’ve been buying wigs from the wow angel WEBSITE for years and they have never let me down. They’re very honest and trusted, you can contact them for any questions pre and post ordering. You can request a video/picture of a product and they will try and send you a preview of it which is very good when buying a wig. Their products are definitely 100% human hair, true to length, full density and a full lace (I personally usually get 30 inches, 13x6, 250% density). Their customer service is professional and efficient considering the time differences. Love this company as the quality matches the price every time.

20 September 2026
Unprompted review
Rated 5 out of 5 stars

I ordered the hair but realised short

I ordered the hair but realised shortly after that I wanted a longer length. I whatsapped with the customer service team who responded immediately and was able to resolve my issue quickly and professionally. They were fast and extremely helpful and I cannot wait to receive my hair now. Customer Service was excellent!

16 September 2026
Unprompted review
Rated 5 out of 5 stars

I would like to make a special thanks…

I would like to make a special thanks to Aeri, who dealt with me with the upmost respect and very quickly. She went over and beyond to make sure she helped e with my query. Will order again simply because of her professionalism to the business.

15 September 2026
Unprompted review
Rated 5 out of 5 stars

I absolutely love my hair from Wow…

I absolutely love my hair from Wow Angel Hair! The quality is really good, and the hair is nice and full all the way down to the ends. I’ve had no shedding, which I’m really happy about, and it feels soft and looks lovely when styled. I would definitely recommend Wow Angel Hair. Aeri’s customer service was great! I’ll definitely be ordering again! ❤️

9 September 2026
Unprompted review
Rated 5 out of 5 stars

Good products, amazing service

I have had a few experiences with this company and it’s customer service and I have to say I have always been pleased with the product I receive but what keeps me coming back is the amazing customer service they are always helpful and kind. I made a purchase previously and wanted some changes and they made it happen. As long as this doesn’t change I will remain a customer

27 August 2026
Unprompted review
Rated 5 out of 5 stars

I’ve always heard good reviews about…

I’ve always heard good reviews about this company. The day I messaged them asking for information about the wigs they were super friendly and willing to show me pictures of the product. They have been nothing but great customer service and the hair is beautiful!

27 August 2026
Unprompted review
Rated 5 out of 5 stars

*Real human review

*Real human review
Bought medium capsize wig but it didn’t fit. Contacted the WhatsApp customer service.
They arranged an exchange for a larger cap.
Communication was excellent 👌🏽 team responded very quickly to all my questions.
New one came within 2 weeks.
Happy 😃

21 August 2026
Unprompted review

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