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Wovenhill Reviews 

247
•
TrustScore 5 out of 5

4.8

Wicker Store
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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are beautifully made, exceptionally sturdy, and look exactly as shown online, offering great value, reliable performance, and fantastic home storage solutions. People are also very pleased with the incredibly fast delivery times, secure packaging, and exceptionally helpful customer communication regarding all of their online purchases. Though some customers noted occasional issues, mentioning minor product flaws like thin weaves, unexpected damage, or detached parts upon delivery. A few people also experienced frustrating delivery delays, misplaced packages, or missing items due to occasional problems with the outside courier service.

What people talk about most

Product

People report positive experiences with product quality, describing items as well made, sturdy, and exactly... See more

Quality

Consumers find quality to be a major highlight, frequently describing products as well-constructed, sturdy,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that items arrive... See more

Service

Reviewers highlight positive aspects of service, expressing overall satisfaction and delight with both... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that the process is very simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

XL Log basket ordered having searched online and viewing many other similar baskets. This basket could not be beaten on style, size and price. Such a lovely quality item, fast delivery with good commu... See more

Rated 5 out of 5 stars

Absolutely love my basket, been looking for one for ages to put all of the toys away in the front room but something that still looks nice and this is just perfect, so happy with it! Lovely quality a... See more

Rated 5 out of 5 stars

Love my basket, it is great quality. I had to wait a bit for this to be sent, as over the Christmas period. I was aware that my order would not be processed until 5th January so no issue there but... See more

Rated 5 out of 5 stars

I don't often write reviews, but I just wanted to say the delivery from Wovenhill is lightening fast. Was told 2-3 days ,it arrived the next day. Amazing service right before Christmas. Baskets ar... See more

Company details

  1. Wicker Store
  2. Basket Supplier

Written by the company

Wovenhill was born out of a need for high quality yet affordable Rattan Home Storage Solutions. With a vast range of storage solutions to choose from, the ranges have grown over the years with new designs, materials, and colours being introduced.

Contact info

4.8

Excellent

TrustScore 5 out of 5

247 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(247)

90 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent quality and very fast delivery

My partner saw these set of 4 baskets on the Wovenhill website but I was a little reticent to purchase as the colour looked very red on the web. However, as they were on offer and the reviews were good I decided to place an order.

I was so glad I did they arrived in super fast time and I was very pleasantly surprised at the colour and quality of the product. They look great in our new kitchen island

I will definitely be purchasing from Wovenhill again.

12 June 2025
Rated 2 out of 5 stars

Plates do not fit leather straps

The basket itself is lovely and items arrived as described however I cannot fit the four plates into the leather straps. When I reached out to customer service, I have not received a response in one week.

12 May 2025
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Reply from Wovenhill

Hi Zoe,

I am sorry you are not happy with the product. Please email sales@wovenhill.co.uk with your order number and the issue and we will rectify any problems. Kind Regards, Wovenhill

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