Wovenhill Reviews 

247
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the products are beautifully made, exceptionally sturdy, and look exactly as shown online, offering great value, reliable performance, and fantastic home storage solutions. People are also very pleased with the incredibly fast delivery times, secure packaging, and exceptionally helpful customer communication regarding all of their online purchases. Though some customers noted occasional issues, mentioning minor product flaws like thin weaves, unexpected damage, or detached parts upon delivery. A few people also experienced frustrating delivery delays, misplaced packages, or missing items due to occasional problems with the outside courier service.

What people talk about most

Product

People report positive experiences with product quality, describing items as well made, sturdy, and exactly... See more

Quality

Consumers find quality to be a major highlight, frequently describing products as well-constructed, sturdy,... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting that items arrive... See more

Service

Reviewers highlight positive aspects of service, expressing overall satisfaction and delight with both... See more

Order

Reviewers mention positive feedback about order experiences, highlighting that the process is very simple and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

XL Log basket ordered having searched online and viewing many other similar baskets. This basket could not be beaten on style, size and price. Such a lovely quality item, fast delivery with good commu... See more

Rated 5 out of 5 stars

Absolutely love my basket, been looking for one for ages to put all of the toys away in the front room but something that still looks nice and this is just perfect, so happy with it! Lovely quality a... See more

Rated 5 out of 5 stars

Love my basket, it is great quality. I had to wait a bit for this to be sent, as over the Christmas period. I was aware that my order would not be processed until 5th January so no issue there but... See more

Rated 5 out of 5 stars

I don't often write reviews, but I just wanted to say the delivery from Wovenhill is lightening fast. Was told 2-3 days ,it arrived the next day. Amazing service right before Christmas. Baskets ar... See more


Company details

  1. Wicker Store
  2. Basket Supplier

Written by the company

Wovenhill was born out of a need for high quality yet affordable Rattan Home Storage Solutions. With a vast range of storage solutions to choose from, the ranges have grown over the years with new designs, materials, and colours being introduced.


Contact info

4.8

Excellent

TrustScore 5 out of 5

247 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(247)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Lovely wicker trunk

Lovely wicker trunk, well made. Some of the weave does look a little thin in places (on edges) and a little discoloured from the rest but is to be expected with natural materials. Solid and quality product .

13 April 2026
Rated 5 out of 5 stars

Incredible helpful friendly girl took…

Incredible helpful friendly girl took our order guided us through what was more suitable for the ages of the children we received the baskets so quickly it was so near Easter weekend I thought they would not arrive in time excellent quality of work and materials so much more than I expected worth the cost amazing customer care

31 March 2026
Rated 5 out of 5 stars

Great service

Item well made and arrived promptly.

11 March 2026
Wovenhill logo

Reply from Wovenhill

Thank you so much for the review, it is great to know we are providing a good service.
Warm Regards,
Wovenhill

Rated 5 out of 5 stars

Easy to order and fast delivery

Easy to order and fast delivery. Excellent quality log basket

11 March 2026
Wovenhill logo

Reply from Wovenhill

Thank you so much for the review, glad you are happy with your log basket.
Warm Regards,
Wovenhill

Rated 5 out of 5 stars

Fantastic customer service from start…

Fantastic customer service from start to finish, quick delivery and log baskets are beautiful- very happy indeed.

11 March 2026
Wovenhill logo

Reply from Wovenhill

Thank you so much for the review, glad you are happy with your log baskets.
Warm Regards,
Wovenhill

Rated 5 out of 5 stars

I placed my order on Sunday and my…

I placed my order on Sunday and my beautiful Kubu trunk was delivered to NI on Tuesday. This is the reason I’m a repeat customer many times over. Fabulous service as always.

2 March 2026
Wovenhill logo

Reply from Wovenhill

Thank you for the review, we love hearing that you come to back us for more products.
Warm Regards,
Wovenhill

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