Worthington Clark Reviews 

880
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 309 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, helpful, and understanding, making interactions pleasant and productive. The service provided is frequently described as efficient and thorough, guiding individuals seamlessly through complex processes with excellent customer service and clear communication. Reviewers appreciate the ease of contact, including video calls and consistent updates, which ensured they felt informed and at ease. The overall user experience is often described as trouble-free, with staff patiently explaining procedures and addressing initial skepticism. Many customers recommend the company, emphasizing their trustworthiness and the positive outcomes achieved.

What people talk about most

Staff

People report positive experiences with staff, consistently describing them as polite, helpful, and... See more

Service

Clients share positive opinions on service, consistently highlighting the simplicity, efficiency, and... See more

Customer service

Reviewers consistently report positive feedback about customer service, highlighting the helpfulness and... See more

Customer communications

Reviewers highlight positive aspects of contact, often noting initial skepticism when first contacted out of... See more

User experience

Users describe positive interactions with user experience, often highlighting a trouble-free and simple... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Monies owed to me that I was unaware of was found by the team. Paperwork is not full of legal gibberish, easy to follow. Holding a video meeting was easily arranged. I am an early riser so a 6 am cal... See more

Company replied

Rated 5 out of 5 stars

Worthington Clark is a trustworthy asset recovery firm who recovered assets that had been lost to me for almost 40yrs. They percivered in sending me notifications of lost assets over a few years and... See more

Company replied

Rated 5 out of 5 stars

I am a Retired Police Officer and have worked in IT so I was obviously sceptical wen I was contacted by someone from Australia. I was soon put at ease by the lady (Lesley Bowen) who explained everyt... See more

Company replied

Rated 5 out of 5 stars

HATS OFF TO WORTHINGTON CLARK AND ALL THE STAFF.PLAINSAILING ALL THE WAY. TROUBLE FREE FROM START TO FINISH. ANY QUERIES DEALT WITH IN A QUICK , FRIENDLY, PROFESSIONAL AND STRESSFREE WAY. NO COM... See more

Company replied


Company details

  1. Research Institute
  2. Financial Institution
  3. Genealogist

Written by the company

Over 40 years of specialist experience in probate genealogy and beneficiary research for Lawyers & Trustees, estates, executors & beneficiaries, as well as historical research for companies, custodians, schools and communities.


Contact info

4.8

Excellent

TrustScore 5 out of 5

880 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(880)

307 reviews in the last 12 months

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Rated 5 out of 5 stars

Very professional

Has been a good experience all round

19 November 2025
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Reply from Worthington Clark

Thanks Christopher - your is a challenging case dealing with a deceased estate and broker held shares. Exactly the kind of complex case we are strong at.

Rated 5 out of 5 stars

Worthington Clark

Worthington Clark are an extremely trustable company. Very efficient and communicate very well.

No hesitation in referring them.

18 November 2025
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Reply from Worthington Clark

Thank you Lorraine. Yours was a very complex and lengthy claim. I'm so delighted we got there for you. Simon

Rated 5 out of 5 stars

Great service

Great service. Team doing their best to get things done.

17 November 2025
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Reply from Worthington Clark

Thank you - yours is a complex case and we are glad we are working through it

Rated 5 out of 5 stars

I was sceptical about the reason to use…

I was sceptical about the reason to use this company as I thought it was a scam. However, once I got in touch with them and spoke with someone on the phone, I was put at ease.
Particularly when I was in contact with Lesley Bowen. She was very friendly and very helpful and sorted out everything for me.
So anyone reading this should use this company as you will not be disappointed with their services
Derek Knowles

17 November 2025
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Reply from Worthington Clark

Derek, that's very kind thank you. Lesley leads our Client Services team and is fantastic

Rated 5 out of 5 stars

I can only say it was a long-drawn-out…

I can only say it was a long-drawn-out process, due to the fact of having to deal with ASIC. It was a lot easier when Karen Glover took over handling the transaction.
She explained the whole process of dealing with ASIC and the wheels with that department turn very slowly.

12 November 2025
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Reply from Worthington Clark

Rodney - thanks. ASIC are an absolute nightmare. Unwritten, subjective and barking mad rules allied with inordinately slow execution. Karen is great at understanding the intricacies and managing them. Glad we got there! Simon

Rated 5 out of 5 stars

Grateful for your service so far

To Simon and team.
We are really pleased we visited the team at Worthington Clark in Sydney.
Simon was a tremendous help and helped us with the forms.
The first payment was deposited into our NZ bank account while we were on holiday in Australia.
We have returned from a great time in Australia.
Looking forward to the remaining funds in our account soon.
I can recommend Worthington Clark for their honesty and quick service.
Thank you.
Peter and Barbara Cranson

3 November 2025
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Reply from Worthington Clark

Peter and Barbara, it was great to welcome you to our Sydney office. We got our monthly NZ dividends late on Friday night so will be making the final payment to you on Monday. Glad you enjoyed your time in Australia. All the best Simon

Rated 5 out of 5 stars

Quality

Each time I spoke with the representatives of WC I was given the impression I was in safe hands. Comprehensive communication, quality stationary, and regular contact enabled me to feel secure in my choices. Thank you

12 November 2025
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Reply from Worthington Clark

Thanks Penny. The team are very good communicators

Rated 5 out of 5 stars

After my husband passed away

After my husband passed away, I received a letter from Worthington Clark for him and his lost assets. They were very kind and helpful, and guided me through all the forms and did the rest of the process for me. I am 86 years old and could not have done this by myself. Thank you Worthington Clark.

16 October 2025
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Reply from Worthington Clark

Glenis - thank you for your very kind review and we are delighted we could help you and your daughter. The team are very empathetic and will very much appreciate your thoughtful words. All the best! Simon

Rated 3 out of 5 stars

You found money we had no idea existed

You found money we had no idea existed. The 30% was excessive. Dealing with too many people, just one person would have been less stressful.

31 October 2025
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Reply from Worthington Clark

Stephen. Thanks for your review. Deceased reviews are complex. Your case required 4 discrete processes and from the date you signed the agreement to fully concluding will take around 5 months. The fee was known to you up-front. Perhaps think of it as 70% of the money you had no idea existed?

Rated 5 out of 5 stars

Very Professional and as agreed

Fees were outlined up front. Communication was clear and prompt.

3 November 2025
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Reply from Worthington Clark

Thanks Deborah. We are part way through your claim but things are tracking well so far

Rated 5 out of 5 stars

Persistence paid off

Worthington Clark's excellent service and persistence finally delivered my claim when I thought it was not possible. Thank you!

24 October 2025
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Reply from Worthington Clark

Rianto, you are quite right. We were so pleased when we got your claim approved. It was a technically very challenging process and we are glad that persistence and continuing to "fight the good fight" got the right outcome.

Rated 5 out of 5 stars

Consistent communication and reassuring…

Consistent communication and reassuring follow up. I was concerned at first but with some analysis and reflection decided it was worth while. I accepted the proposal and it was compelling to relocate the lost funds.
Good communication throughout.

13 October 2025
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Reply from Worthington Clark

Thanks Anthony, that's good to hear.

Rated 5 out of 5 stars

Thank you for your service

Thank you for your service , my Experience was Great,
The transfer of my funds was a smooth transaction, a great experience with Worthington & Clark

27 October 2025
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Reply from Worthington Clark

Thanks Peter - I'll check on that process and ensure we tighten it up. I appreciate the feedback

Rated 5 out of 5 stars

Grateful for Their Expertise and…Grateful for Their Expertise and Integrity

Grateful for Their Expertise and Integrity

I had the pleasure of working with Worthington Clark during a personal asset recovery process, and I can’t speak highly enough of their professionalism and care. From the first contact, their team was transparent, respectful, and incredibly thorough. They explained everything clearly, answered all my questions with patience, and made sure I felt confident every step of the way.

What impressed me most was their integrity. In a space where skepticism is common, Worthington Clark stood out by being honest, communicative, and genuinely committed to doing right by their clients. They uncovered assets I wasn’t aware of and handled the process with efficiency and discretion.

I’m deeply grateful for their support and would absolutely recommend them to anyone seeking a trustworthy and capable team. They turned a confusing situation into a smooth, empowering experience.

27 October 2025
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Reply from Worthington Clark

Thank Robert. We pride ourselves on doing what's right for the customer. That can sometimes be a difficult process as the rules are tightening all of the time

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