We have the annual Car Hire Insurance and had to make a claim as somebody hit my husbands rental car in the night and didn't stop. Ziphelele at Claim EZ was really helpful and walked me through whole... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Great service which I’ve used for a few years now. Unfortunately I had to make a claim under my last policy but world wide insure made it such a breeze claiming back - fast, easy and helpful service... See more
I took out this policy following some googling after seeing car rental firms charging £15-20 per day to waive excess on agreements. With 6 days of platinum coverage costing just £15, it was worth a... See more
Excellent reminder by email, several easy options for payment, prompt return of certificate upon purchase. The cover is excellent - just the thing to avoid car hire companies’ rip-off products, and th... See more
Company details
Written by the company
We are an independent travel insurance specialist set up in 1993, providing quality cover at competitive prices. We provide Travel Insurance, Car Hire excess Insurance and other related Insurance products to customers based in the UK, EU and Internationally. We believe that high quality products, excellent customer service and great value for money should be available to everyone and we understand that many of our customers have complex needs, so as well as our easy-to-buy online insurance, we provide an in-house Medical Screening service to assist our customers with pre-existing medical conditions, whether long-term or recently diagnosed.
Worldwide Travel Insurance - Specialist cover
Written by the company
- Having trouble getting insurance? Let us help!
- We are committed to offering insurance to as many travellers as possible, so in addition to our online policies, we have a range of options for customers who find it difficult to buy insurance suitable for their needs. Whether you have pre-existing medical conditions, are in an age group where choices are restricted, or are taking part in higher risk activities, we will do our best to assist you in finding the right cover!
Contact info
The Business Centre, 1-7 Commercial Road, TN12 6YT, Paddock Wood
- +44 (0)1892 833338
- sales@worldwideinsure.com
- worldwideinsure.com
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Very helpful conversation on the phone…
Very helpful conversation on the phone for more details. The agent spent the needed to get the correct information to me.
19 May 2026
Great service
I was able to speak with an advisor quickly and renew my policy with no problem.
18 May 2026
Efficient sales process
I have not claimed so I am only reviewing the sales process. It was efficient to go through medical history. There are a good range of options for cover. Helpful service is easy to access by phone.
18 May 2026
The advisors are professional and…
The advisors are professional and timely, they return calls etc as agreed , they are helpful and respectful
15 May 2026
The assistant was professional and…
The assistant was professional and polite , understood my needs and made the purchasing process seamless
15 May 2026
First class service Easy to purchase cover and when a claim…
Easy to purchase cover and when a claim has been neccessary, quick and easy online claims proceedure and settlement.
14 May 2026
Instructions were clear and easy to…
Instructions were clear and easy to follow. For some reason, the payment system wouldn’t process my card but this was resolved quickly and efficiently after a short telephone conversation with a pleasant and very helpful lady.
14 May 2026
Great customer service and value for…
Great customer service and value for money car hire insurance l.
13 May 2026
Great for insurance covering Car hire Excess
For renewing my Car hire Excess policy it was fast and easy.
Getting a quote for a new policy covering travel insurance took a little time.
12 May 2026
No Hassle Renewal
When renewal was due we weren't travelling, so I emailed them & asked to start the policy when we next travelled, & they replied saying ok.
So paid & got the policy by return.
Good Renewal Process, at the same rate as the previous year.
7 May 2026
The person was rude
The person was rude, aside from hard to understand her. And the first call I made they hang up on me. Will not be recommending this insurance to anyone. It seems very difficult to work with you.
7 May 2026
Reply from Worldwide Travel Insurance
We are sorry to hear that you felt our sales person was rude and of course if this was the case there is no justification for this but pleased to see that you were still able to add another additional lead driver to the policy free and without an administration cost. WWT Team
Very helpful agent helped me with my…
Very helpful agent helped me with my details changes.
Thank you very much.
7 May 2026
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