Worldwide Travel Insurance Reviews 

4,981
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 814 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's efficient service and helpful, friendly staff, making interactions pleasant and straightforward. The claims process is frequently highlighted as easy, fair, and transparent, with many appreciating the quick processing and payouts. Reviewers also consistently value the prompt response times for both general queries and claim settlements. Customers report a smooth and efficient experience, from initial policy purchase to renewals, often returning for years due to satisfaction. The clear communication and ease of managing policies contribute to a highly satisfactory and trustworthy service.

What people talk about most

Service

Customers had positive experiences with service, often highlighting its efficiency, reliability, and... See more

Staff

Users describe positive interactions with staff, consistently praising their professionalism, friendliness,... See more

Customer service

People report positive experiences with customer service, highlighting the professional, friendly, and... See more

Response time

Customers consistently note positive experiences with response times, praising the professional and... See more

Claim

Consumers find the claim process to be positive, with many reporting that claims are handled quickly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have the annual Car Hire Insurance and had to make a claim as somebody hit my husbands rental car in the night and didn't stop. Ziphelele at Claim EZ was really helpful and walked me through whole... See more

Rated 5 out of 5 stars

Great service which I’ve used for a few years now. Unfortunately I had to make a claim under my last policy but world wide insure made it such a breeze claiming back - fast, easy and helpful service... See more

Rated 5 out of 5 stars

I took out this policy following some googling after seeing car rental firms charging £15-20 per day to waive excess on agreements. With 6 days of platinum coverage costing just £15, it was worth a... See more

Rated 5 out of 5 stars

Excellent reminder by email, several easy options for payment, prompt return of certificate upon purchase. The cover is excellent - just the thing to avoid car hire companies’ rip-off products, and th... See more


Company details

  1. Travel Insurance Company
  2. Insurance Agency

Written by the company

We are an independent travel insurance specialist set up in 1993, providing quality cover at competitive prices. We provide Travel Insurance, Car Hire excess Insurance and other related Insurance products to customers based in the UK, EU and Internationally. We believe that high quality products, excellent customer service and great value for money should be available to everyone and we understand that many of our customers have complex needs, so as well as our easy-to-buy online insurance, we provide an in-house Medical Screening service to assist our customers with pre-existing medical conditions, whether long-term or recently diagnosed.

Worldwide Travel Insurance - Specialist cover

Written by the company

Having trouble getting insurance? Let us help!
We are committed to offering insurance to as many travellers as possible, so in addition to our online policies, we have a range of options for customers who find it difficult to buy insurance suitable for their needs. Whether you have pre-existing medical conditions, are in an age group where choices are restricted, or are taking part in higher risk activities, we will do our best to assist you in finding the right cover!

Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(4,981)

801 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been using them for years

I have been using them for years, thankfully never had to claim on insurance so don't know the actual result of doing so. What i know is this insurance gives me peace of mind and knowing that i don't have to pay the rental companies huge amounts.

5 June 2026
Rated 5 out of 5 stars

Quick

Quick, simple service. The customer service assistant was competent, friendly and helpful.

21 May 2026
Rated 5 out of 5 stars

Successful claims

I've made 2 claims in the last 10 years and they've been processed efficiently.
Make sure to take photos - it really helps with the process.

3 June 2026
Rated 5 out of 5 stars

Spoke with Chloe

Spoke with Chloe. Very helpful, especially as there were several health issues to discuss. Competitive price and easy to pay. Very pleased with the outcome. Proof will be if we have a claim!

3 June 2026
Rated 5 out of 5 stars

Really good

I am a frequent car hirer and this company saves me a lot per year.
Their service is impeccable and always very fair. They never try to find something to avoid paying you the correct amount of the claim.
I built an image of this company as reliable, honest and a great value for money alternative to car hire insurances.
My latest claim was processed by Syazwan and it has been a great experience. Thank you guys.

4 June 2026
Unprompted review

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