I live in Japan and have used WOB numerous times, I keep having the same issue, packages do not arrive but WOB system claims they have. Emails from customer services refuse to answer my questions... See more
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Terrible Service ! Semi-Literate staff, who may have read a book just once. They wear dark glasses to read Customer emails, and just ignore them. Try not to use them, but if you must, make sure you p... See more
Had a very positive experience with this company. Sold books to three companies at the same time and felt this company to be the only honest one. The others either significantly underpaid with fal... See more
Accidentally ordered same book twice. Tried to cancel one immediately but was impossible to contact WOB. Their cancellation system did not work - it relies on a bot that does not allow you to specify... See more
2.1
Poor
29 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Been scammed by this company
Bought some books from this company paid for by PayPal.they never acknowledged or sent my books.sent 6 separate emails.just got computer generated replies. Put it down to experience - been scammed
23 June 2023
Unprompted review
Will never buy from this company again
Will never buy from this company again. Ordered books middle of January, still nothing although money taken from my account. Since then I’ve had a series of implausible reasons as to why my goods haven’t arrived and no refund.
16 February 2023
Unprompted review
Scam artsists
Ordered a book from the Goring on the Sea site and got...nothing.
Contacted the store ... nothing.
...thank god I went through Abebooks so they can get my money back.
|DO NOT BUY FROM THEM!!!!!!!
4 February 2023
Unprompted review
Poor communication and customer service
After buying from WOB on numerous occasions the last delivery has been lost and they will not accept responsibility for it . There are plenty of other online companies just use them . Not accepting responsibility for errors is the worst thing a company can do . And brushing long standing customers away is an awful thing to do .
21 November 2022
Unprompted review
Dishonest
Ordered a book via Abe. They took my money and confirmed the order, then emailed a few days later to say they didn't have a book to send. This is dishonest. Order no. 708147229
31 January 2022
Unprompted review
Woefully inadequate would be a compliment
Ordered Three Books on 16/12/21 and nothing received to present date 10/01/22. no contact saying why. one email saying one book dispatched 18/12/21 but no sign of it so far. to be honest I wouldnt even give them one star
10 January 2022
Unprompted review
Wrong Books, Impossible to reach
I ordered softcover books via Abe Books, softcovers were confirmed by World of Books, World sent hardcovers, which I didn't want. Worse, it was impossible to reach either Abe or World. When I tried, I was sent around in circles. I made note of these two companies and will never order from either again.
31 December 2021
Unprompted review
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