Workhuman Reviews 

8
TrustScore 2 out of 5

2.2

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2.2

Poor

TrustScore 2 out of 5

8 reviews

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2.2

All reviews

(8)

1 review in the last 12 months

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Rated 1 out of 5 stars

Overpriced, underdelivering.

Used 4 recognitions to buy giftcard, cant use them. (It took 18 months)

Turned out that "PSN giftcard" should say in the title "IE accounts only" instead of hiding it in T&C.

Also, everything is outrageously overpriced.

12 August 2026
Unprompted review
Rated 1 out of 5 stars

That's the most ridiculous platform…

That's the most ridiculous platform I've ever seen.

1. They hold awards for 45 days when an employee receives multiple awards in a short period.
2. They ship the wrong items. I ordered a Samsung Watch7 44mm, and they sent me the 40mm.
3. They don't own their mistakes. They refunded the points I paid for the watch and gave me 200 complimentary points. They corrected the catalog item I ordered, listing it as 40mm. The 44mm now costs more, and they refuse to provide the points.

12 February 2026
Unprompted review
Rated 1 out of 5 stars

Time waste

Ordered Bosch hedge trimmer using my points at my employment. The delivery time is ridiculous. After 20 days of waiting, I received grass cutter instead of hedge trimmer i.e. a wrong (lower priced) item. Complete time wasters.

4 August 2025
Unprompted review
Rated 1 out of 5 stars

I have just redeemed my points that…

I have just redeemed my points that were allocated to me by my company British Airways with Workhuman.
My total points at that time : 960.
I purchased a Ring Pan-Tilt Cam Black worth 1860 points.
That meant I had to pay the remaining points by Visa that’s 1860 - 960 = 900 points. This equates to £45.
Therefore the Value of a single point - £45 divided by 900 points = 0.05 pence per point.
Breakdown of payment to WorkHuman :
My company points 960 960*.05 = £48
I paid 900 points. 900*.05 = £45
TOTAL COST = £93
Then compare this to the Ring Pan-Tilt Cam Black on AMAZON = £69.79.The difference in price is a staggering £23.21. This is a MSRP (manufacturers suggested retail price) of 21.58% in Workhuman’s favour.This is not a value for money company.

27 January 2025
Unprompted review
Rated 1 out of 5 stars

Order Price not Honoured

The company purport to help reward employees and keep them motivated. I was lucky enough to earn “Energize” points over 5 years, but as I’m being made redundant, decided to redeem my saved balance. Mostly there’s nothing I want or need, but I was excited to see that I could afford a Dyson vacuum cleaner with my points balance and ordered a V15 Detect model. I received a confirmation e-Mail saying it would ship in 1to 3 days. I told my family I would do all the vacuuming! However, today my order was cancelled and the price was more than doubled so that I can’t afford it with my points balance. The points price also went up overnight on the other model I was looking at yesterday, so I can’t afford that model either. The small print says they can cancel any order for any reason. I feel so disappointed and let down. They have said sorry but there’s “nothing we can do in this occasion” (direct quote: their e-mail uses “in” instead of “on”).

If I had paid money rather than points, Workhuman probably would not have been within their rights to cancel the order and put the price up, after I had received a confirmation e-mail and been so looking forward to my parcel arriving!

3 July 2024
Unprompted review
Rated 5 out of 5 stars

The best customer service ever!

This is the best customer service I have ever experienced. Really! I got several replies already the same day I wrote to them, and the following day I received a credit note.
Thanks Clara and Vanessa, you are very professional and doing a fantastic job.

6 July 2023
Unprompted review
Rated 1 out of 5 stars

Just full of excuses and very poor…

Just full of excuses and very poor customer service, I’ve got a digital credit card for hard work completed as a reward,

The card doesn’t work and I keep getting stupid excuses like I’m not using correct CVV or it must be a non recurring transaction etc.. just full of s@#@!

DON’T TRUST THIS FRAUDULENT COMPANY, JUST STAY AWAY!!!!

26 January 2023
Unprompted review
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