3 years ago my son had an accident and they've not dealt with the claim that a woman not involved in accident is fraudulently trying to.claim and woop did nothing to resolve this issue they've given m... See more
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It was easy to apply online for comparison. It was also helpful to have a reference number just to retrieve the quote so didn't have to input information again. This made the actual purchase very qu... See more
Company replied
My son passed his test May 2019, he had just turned 18. Really reasonably priced insurance with Woop, therefore took out the policy and paid in full. Renewal 2020, priced halved and again paid in full... See more
Company replied
Very good customer service, quick and hassle free. No long waits on the line like most businesses have, I literally rang and they answered almost instantly and the whole process of me insuring my car... See more
Company replied
Company details
About Woop.
Written by the company
Car Insurance made for young drivers, specialist cover utilising black box technology to offer cheaper premiums.
Black Box Insurance which treats you as you.
• Specialist black box Insurance for 17-24 year-olds.
• Fair premiums, with renewals based on your driving.
• Report a claim within 24 hours and your excess is reduced by 50%.
• Comprehensive cover as standard.
• No night-time curfews.
• 24/7 UK claims registration.
GET A SPECIALIST QUOTE
Contact info
United Kingdom
- 03339992809
- customerservices@woopworld.net
- woopcover.com
Very easy to apply the only reason why…
Very easy to apply the only reason why I gave a 4 is because I could not access theportal to look at documents, however I asked for them to be sent in post which arrived 2 days later
9 January 2020
Unprompted review
Reply from Woop.
Hi Max,
Sorry to hear you had an issue getting access to the document portal, but glad to hear that you received your documents promptly.
Thank you for taking the time to leave us a review, we really appreciate it!
Matt
Great service very happy 😆
9 January 2020
Unprompted review
Reply from Woop.
Good morning Lee,
Thanks for leaving us a review, we're pleased to hear you're happy with the service you received!
Matt
Amazing quotes very cheap with…
Amazing quotes very cheap with resonable conditions
8 January 2020
Unprompted review
Reply from Woop.
Good morning Joel,
We're really pleased to get feedback like this!
Thanks for taking the time to leave us your thoughts.
Matt
Reasonable price
8 January 2020
Unprompted review
Reply from Woop.
Good morning Ghulam,
Great to hear that we could offer you a price you were happy with.
Thanks for the review!
Matt
Reply from Woop.
Hi Calin,
Really pleased that you're happy with the policy!
Thanks for taking the time to leave us a review.
Matt
I have been impressed with the customer…
I have been impressed with the customer service I have received from the team
7 January 2020
Unprompted review
Reply from Woop.
Good morning Caitlyn,
We're really pleased to hear that you've been impressed by the service you've received, we always appreciate feedback and especially such positive feedback at that!
We hope you enjoy your time with Woop!
Matt
Reply from Woop.
Good morning Joshua,
Thanks for leaving us a review, great to hear that you found the service helpful and that your Woop Buddy was fitted well!
Matt
Pretty cheap but they’ve never answered…
Pretty cheap but they’ve never answered the phone. One time waited 20 minutes just to get cut off
6 January 2020
Unprompted review
Reply from Woop.
Hi Martha,
Sorry to hear that you've been experiencing long wait times, we'll ask our customer services team to get in touch with you.
Thank you for leaving us a review!
Matt
Was good and got back to me fast
Was good and got back to me fast, easy to set blackbox dates, only bad thing was they kept messaging me asking to book my blackbox fitting when I had already completed.
6 January 2020
Unprompted review
Reply from Woop.
Good morning Thomas,
Glad to hear that you found the service prompt. We'll pass your comments on the installation reminders onto the relevant team.
Thanks for leaving us a review.
Matt
Very helpful would use again if they… yes if they could match my new quote
Very helpful would use again if they gave me a cheaper quote
6 January 2020
Unprompted review
Reply from Woop.
Hi Matthew,
We're glad to hear that you found the service helpful!
Thanks for taking the time to leave us a review.
Matt
Reply from Woop.
Hi Stephanie,
We're pleased to hear you're happy with the service!
Thanks for leaving us a review.
Matt
Too much hassle
Customer service is awful can’t get through to anyone to arrange my black box being fitted and keep receiving texts about it not being fitted
4 January 2020
Unprompted review
Reply from Woop.
Hi Izabella,
Sorry to hear that you've had issues contacting our Customer Service team around the installation of your Woop Buddy, we'll pass this over to our team and ask them to get in contact with you.
Thanks for taking the time to leave us your feedback.
Matt
cheapest i could find
3 January 2020
Unprompted review
Reply from Woop.
Good morning John,
Great to hear that you were happy wit the price!
Thanks for leaving us a review.
Matt
Customers number are so irresponsible
Customers number are so irresponsible, they don't reply,
👎
2 January 2020
Unprompted review
Reply from Woop.
Good morning Tanzeel,
Sorry to hear that you've had issues contacting our Customer Service team.
We'll pass your details over to them to get in touch.
Matt
Good and cheap insurance for young…
Good and cheap insurance for young drivers
2 January 2020
Unprompted review
Reply from Woop.
Good morning Marley,
Thanks for leaving us a review. We're pleased to hear that you're happy with the price and the cover!
Matt
Great service Great Price
2 January 2020
Unprompted review
Reply from Woop.
Good morning Mia,
We're pleased to hear that you're happy with the service and the price!
Matt
Reply from Woop.
Hi Jake,
Thank you! We appreciate you leaving us a review.
Matt
Very good service especially over…
Very good service especially over Christmas week
2 January 2020
Unprompted review
Reply from Woop.
Good morning John,
Great to hear that you're happy with the service received!
Apologies for the delay in getting back to your review, thank you for taking the time to provide us with your feedback.
Matt
Fantastic first time insurance cover
Fantastic first time insurance cover, very efficient and black box fitted with no fuss. many thanks
2 January 2020
Unprompted review
Reply from Woop.
Hi Ethan,
Sorry for the delay in getting back to you.
Really great to hear you're pleased with the cover!
Thanks for taking the time to leave us a review.
Matt
Terrible
Terrible !
Been with them about 9 months now paid my money up front about £1500 . Had 10,000 miles of mileage and have went over them due to my job. Been trying to get ahold of them via phone calls and emails. No one has got back to me and the phone calls have been ridiculous- been stuck on hold for hours plus. And still no one has got back to me. Also had no contact on of how well I have been driving no emails , phone calls , texts which is worrying also.
Got a letter in a few months ago to tell me that they have gone bust. Heard nothing about that and I don’t even know if I have insurance which is worrying as I may not have my 1 year no claims.
I would not suggest going with this company
30 December 2019
Unprompted review
Reply from Woop.
Good morning Bridget,
Sorry to hear that you’ve been experiencing issues getting through to us, we’ll send you a message to request some contact information from you and pass this to our customer services team.
We can assure you that you are covered by Woop – the only letters which have been sent out to our customers regarding the status of Woop was following a recent regulatory change, which has no impact on the validity of policies.
Matt
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