I do really like the app, and it has amazing training techniques, and is so helpful! clear instructions and user friendly, could do with few less notifications though, and a bit pricey, but overall wo... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Relevant training, just wish we had got it when we first got our puppy. Working our way through to get to the bits we need, would have been better if we could enter the training at any point rather th... See more
Company replied
Hard to log on initially, Support team responded quickly with tips but took 2 days to have my acct functional. first part of course great tips. Course progresses nicely. Great for teachngnew pup... See more
Company replied
The program is great and I’m sure it let me and my dog get a great bonding together. Only reason it’s not a 5-star is that you can’t decide yourself to skip something. To continue you need to finish t... See more
Company replied
Company details
Written by the company
Let’s start with the basics – we love dogs. And this love is what forms the foundation of Woofz. It’s what informs every decision we make as a team and as a business. Without love, we’d never be able to build the world’s first dog training app that’s 100% dog-centric.
Train Smarter, Bond Stronger with Woofz
Written by the company
- From Basics to Brilliance!
- With 70+ personalized lessons, multi-pet profiles, well-being tools, and an AI-powered assistant, Woofz helps you raise happy, well-behaved pups of any age.
Join over 20 million dog lovers using Woofz!
Created by certified dog trainers.
Woofz is your 24/7 dog training partner—ready wherever you are!
Contact info
131 Continental Dr Suite 305, 19713, Newark, United States
- 610629357
- support@woofz.com
- woofz.com
Woofz - Personalized Dog Training Plan
4.1
Great
2K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The app seems to be okay but I don't…
The app seems to be okay but I don't like that they try to sell me things while I am going through the paid training. If I paid, I believe I should not have to continuously be solicited for more money.
22 April 2026
Unprompted review
Reply from Woofz
Hi Jesse,
Thank you for voicing your concerns. For us to handle the issue properly, please contact us at support@woofz.com with the subject line "Woofz.Review". There, we'll be able to discuss the problem and assist you properly. Waiting!
Woofz app is helpful training tool
I recently adopted a three year old shelter rescue dog who needs training. So far the Woofz app has been helpful, providing explanation, instruction and guidance on basic commands and behavioral problems. As explained, it does take time and patience.
I was concerned about the auto renewal unless cancelled feature when I signed up. I hope I don’t have the problems that others have reported in reviews about continuing to be charged, despite cancelling the subscription.
26 April 2026
Unprompted review
Reply from Woofz
Hello Mary,
We're thrilled to know that you love Woofz! :) We'll continue working hard to ensure we deliver the best experience possible. You can manage/cancel the subscription in your Apple ID/Play settings. Should you need further help, please reach us at support@woofz.com with the subject line "Woofz.Review".
Really helpful and useful app
Really helpful and useful app with instructions which has helped to educate the whole family on how to make our puppy’s life better
26 April 2026
Unprompted review
Reply from Woofz
Hello Esther,
We're thrilled to know that you love Woofz! :) We'll continue working hard to ensure we deliver the best experience possible.
Easy to follow content
Easy to follow content, and customizable at that
26 April 2026
Unprompted review
Reply from Woofz
Hello there!
We're thrilled to know that you love Woofz! :) We'll continue working hard to ensure we deliver the best experience possible.
Reply from Woofz
Hey,
Thank you for your support and enthusiasm for our app! We're firmly committed to delivering outstanding user experiences and will continue striving for excellence.
THIS APP IS A SCAM!!!!
I bought this app and have never been able to get in or print off anything. I sent them my complaint but have heard back from them at all and they never returned my money as requested. This app IS A SCAM!!!!!
1 March 2026
Unprompted review
Reply from Woofz
Hi Veronica! It’s important to us that your journey with Woofz is a happy one, and we're ready to look into this personally for you. Please drop a line to support@woofz.com and our team will stay with you until everything is sorted out.
Reply from Woofz
Hi Chiara, it’s so good to know that the app is making your daily routine with your pup a little easier. 💛 Every small win in training counts, and we’re just glad to be a part of your journey.
This is a great course..
This is a great course..very well suited for my small dog. It’s easy to follow with step by step instructions. Would highly recommend!
25 April 2026
Unprompted review
Reply from Woofz
Hi Pam, we love seeing pup parents who are so dedicated to understanding their pets better. 🐶💛 If there’s anything we can do to make your sessions even better, just let us know at support@woofz.com.
I really wanted this to work
I really wanted this to work. It looks like. They have a lot of good information. Unfortunately I was never able to access the trainings. I paid my initial fee of $15 and it asked me for a password which I didn’t have. I clicked to update password, entered my email address as instructed and never received the update password emailed. I did check my junk mail just in case, but not there. Contacted support three different times, each time received a reply that it was all set now, but it never worked. I just kept being sent to the page asking for more money.
20 April 2026
Unprompted review
Reply from Woofz
Hello Nancy,
We’re really sorry to hear about your experience — that’s definitely frustrating, especially after reaching out multiple times.
It sounds like there may have been a misunderstanding or technical issue with accessing your account, and we apologize if our previous instructions were not clear enough.
Could you please send us a screenshot of the screen where you’re being asked to pay again? Once we see it, we’ll guide you step-by-step on how to close that paywall and properly log into your account.
We’ll make sure you can access what you’ve already paid for.
The app is fine but when I was done…
The app is fine but when I was done using it and canceled my subscription they refunded me a small amount. I received my bank statement and they had continued to charge my card. I’ve cancelled the subscription twice now and they just keep trying to charge me.
I finally went to my bank and was issued a new card to keep them from charging me again. Thank goodness I kept the email copy of the cancellation. I keep my cancellations in a folder in my gmail account so they can’t ever say they didn’t get my cancellation.
3 April 2026
Unprompted review
Reply from Woofz
Hi Terri, thank you for being so open about your experience — we really appreciate the chance to turn things around for you. Just send a quick message to support@woofz.com, and our team will take it from there.
Very informative,like the simple guides
24 April 2026
Unprompted review
Reply from Woofz
Hi Chris, it’s great to have you and your pup with us! We’d love to hear how the training is going — your little wins are always the highlight of our day. If you ever need a hand or just want to share a progress update, reach out at support@woofz.com anytime 🐶
I absolutely love this training for my…
I absolutely love this training for my dog. It’s simple, easy techniques and it is actually working. I would highly recommend it.
24 April 2026
Unprompted review
Reply from Woofz
Hi Andrea,
It’s great to have you and your pup with us! We’d love to hear how the training is going — yours little wins are always the highlight of our day. If you ever need a hand or just want to share a progress update, reach out at support@woofz.com anytime 🐶
Super helpful
Great, easy to understand lessons, detailed instructions, includes behavior training as well as background on health and well being of the puppy.
24 April 2026
Unprompted review
Reply from Woofz
Hi Grit,
It’s great to have you and your pup with us! We’d love to hear how the training is going — yours little wins are always the highlight of our day. If you ever need a hand or just want to share a progress update, reach out at support@woofz.com anytime 🐶
No refunds cause we don’t have a cancellation
Because they can’t find the cancellation that was done on the subscription like two months ago or three months ago whenever it was done, they can’t find it so I was being charged $100 a month which I am not getting refunded because it was canceled. No they went back and checked, but they can’t find any cancellation notice or any record that I talk to anyone or anything like that so yeah if you’re gonna cancel, make sure you cancel with them because apparently they don’t know how to do it or they just tell you they did it just to keep sucking money out of you wouldn’t never go with them again.
22 April 2026
Unprompted review
Reply from Woofz
Hi Brown, thank you for being so open about your experience — we really appreciate the chance to turn things around for you. Just send a quick message to support@woofz.com, and our team will take it from there.
I do really like the app
I do really like the app, and it has amazing training techniques, and is so helpful! clear instructions and user friendly, could do with few less notifications though, and a bit pricey, but overall would recommend this app
13 March 2026
Unprompted review
Reply from Woofz
Hello Nicole, thanks for the rating! We’re glad you’re enjoying Woofz, but it feels like we might be missing a little something to make it perfect for you. If you have a moment to share what would make it a "5-star" experience in your eyes, we’d love to hear it at support@woofz.com.
I’ve just downloaded the app to help puppy training
I’ve just downloaded the app to help with the overwhelming amount of “do and don’t” online, it already has been a great tool to follow with the visual instructions and fun “adventure” style framework
22 April 2026
Unprompted review
Reply from Woofz
Hi Amber, it’s great to have you with us! Take your time to look around and enjoy exploring Woofz. We’d love to hear how it’s going whenever you’re ready. And if you ever need a hand, we’re always here at support@woofz.com.
Just getting started in the process
Just getting started in the process. Reminders are great. Love videos & the relaxing music
YES!
22 April 2026
Unprompted review
Reply from Woofz
Hi Brenda, thanks for giving us a try! We want Woofz to be a great companion for you and your furry friend. If you ever want to share how the training is going or just have a quick question, we’re always here for you at support@woofz.com. Happy training and give your pup belly rubs from us! 🐶
Helpful curriculum
Woofz curriculum help me as a new pawrent to learn step by step
21 April 2026
Unprompted review
Reply from Woofz
Hi Evelin, so glad Woofz is working for you and your pup! 🐶 If you ever have questions or ideas, we'd love to hear them at support@woofz.com.
Reply from Woofz
Hi, we love seeing pup parents who are so dedicated to understanding their pets better. 🐶💛 If there’s anything we can do to make your sessions even better, just let us know at support@woofz.com.
Nightmare Billing Department
The course is great and I really enjoyed it with my dog. Billing department is a huge issue, it is impossible to find a way to cancel the subscription, there is no customer service phone number and they keep charging your account until you contact your bank and dispute the transaction.
18 April 2026
Unprompted review
Reply from Woofz
Hello Eugenia, we’re here to make sure your experience with Woofz stays positive. You can cancel anytime right in the app: Settings → Manage Subscription. If you need a hand, just email us at support@woofz.com — we’ll walk you through it.
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