Woodpecker.co Reviews 

34
•
TrustScore 2.5 out of 5

2.5

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Rated 5 out of 5 stars

I saw the product the first time in the Maycys app and immediately went in the web to look for the woodpecker page and fell in love with the products. Also the first purchase since it was internationa... See more

Rated 1 out of 5 stars

Terrible service. Terrible customer support (Paulina was a really awful representative) . I paid for this service because I wanted to find prospects before sending emails. Normal right?... See more

Rated 1 out of 5 stars

Complete waste of time, constant errors during the setup. Finally got it up tried switching on warm up and it keeps giving errors! Waste of my time. Glad I only start a trial, definitely won't be cont... See more

Rated 2 out of 5 stars

really bad customer service. once they sold you, they never get on another call with you. Their customer service takes hours to respond even during normal working hours, so it can take up to 3-4 d... See more

Company details

  1. Software Company
  2. also in
  3. Automation Company
  4. Internet Marketing Service

Written by the company

Woodpecker is a cold email tool that makes it easy for B2B businesses to scale through effective cold outreach campaigns.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

34 reviews

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2.5

All reviews

(34)

12 reviews in the last 12 months

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Rated 1 out of 5 stars

Very Very Poor Service

Very Very Poor Service. On making a mistake every company on this planet issues a refund or does help in any form. I wanted to downgrade my package but having a very confusing system, it added more credit and deducted a big amount. On seeking help I was told there is nothing they can do about it. I no longer have trust in woodpecker, especially other services provide the same or more jobs for 1/4 of the price.

6 December 2023
Unprompted review
Rated 5 out of 5 stars

Currently using woodpecker on their…

Currently using woodpecker on their bottom plan and its working brilliantly for what I need. Easy-to-use interface to get campaigns going and monitor them. Everything is pretty quick; creating new campaigns, uploading prospects, editing. Customer service normally takes a day or so to come back but they've always been super helpful. I can see costs starting to add up if I wanted to expand use of the product (more email accounts linked, more emails sent).

21 September 2023
Unprompted review
Rated 2 out of 5 stars

poor customer service and over priced for what it is

The software is relatively good but they charge a lot, they charge for every add-on you can think of and I don't mind paying it if it removes obstacles from my day to work but I have found there to be some hiccups which were not fixed with enough urgency and Jake in customer service seemed to not care. We as consumers have very little options but the least we can do is call it out when it happens to us. Not happy!

21 August 2023
Unprompted review
Rated 5 out of 5 stars

Lunch out …

Lovely food it was busy but we were served quickly very pleasant and knowledgeable waiter Harry very attentive we will be back

17 July 2023
Unprompted review
Rated 1 out of 5 stars

Their customer support might as well…

Their customer support might as well not exist. They never answer your questions. I am going to launch my first campaign and I want to make sure of a few things first but can't get a response. I'm forced to try another service.

14 March 2023
Unprompted review
Rated 1 out of 5 stars

never trust them

never trust them, if you get started with them you can never leave them, they don't even let you access your prospects and charge more than you agree to pay.

2 August 2022
Unprompted review
Rated 5 out of 5 stars

Amazing intuitive software that allows…

Amazing intuitive software that allows you to build intricate, detailed email campaigns helping you convert much easier.

I've tried 6-7 pieces of cold emailing software and nothing comes close to the power of Woodpecker.

Would recommend it to all agencies looking to get more clients.

28 January 2022
Unprompted review
Rated 5 out of 5 stars

Hidden gem among cold email automation…

Hidden gem among cold email automation tools.
Woodpecker is by far the best and most reliable cold mailing and lnikbuilding tool that I’ve ever used. I have used other tools before (Gmass, vocus.io, Rebump, Yesware) and my experience with Woodpecker has been above and beyond. This tool has very intuitive UI which turns into great UX. It is a piece of cake to schedule my campaigns, analyse them, export data, edit, and add contacts. Also, Woodpecker is fully customisable - I can add many "if" conditions to send prospects into alternate flows. I can schedule my campaigns at a specific time and make sure that the emails are not sent all at once. As a result, I have observed an increased number of prospects/clients who get back to me. What is more, Woodpecker’s customer service always goes the extra mile to help you out and offers great strategy and tech support.

Overall, this tool is brilliant for small scale email campaigns.

2 July 2020
Unprompted review
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