Woodchucksato Reviews 

137
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality, describing the shoes as beautiful, comfortable, and well-made. Many also highlight the exceptional customer service, noting its helpfulness, responsiveness, and friendly approach in assisting with inquiries and issues. Reviewers appreciate that products often match descriptions and that size charts are generally reliable for a good fit. However, some people mentioned concerns regarding delivery, with experiences ranging from delays to issues with specific carriers leading to lost packages. Additionally, a few other people also felt that sizing could be inaccurate despite following guides, sometimes resulting in discomfort or the need for costly returns. The overall cost, including return processes and the perceived value compared to similar items, was a point of dissatisfaction for some consumers.

What people talk about most

Product

Consumers find product to be positive, with many praising the beautiful quality and comfort of the shoes,... See more

Quality

Customers consistently note positive experiences with quality, often describing shoes as beautiful,... See more

Customer service

Reviewers mention positive feedback about customer service, with many finding the support helpful,... See more

Delivery service

Users describe ambiguous interactions with delivery service, with some customers reporting quick shipping and... See more

Price

Clients share negative opinions on price, with many expressing disappointment over unexpected costs.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The packaging was beautiful and my Mary janes were absolute perfection. The size chart was accurate, no need to size up or down. I had been sitting on this purchase for a while and I’m glad I finally... See more

Rated 5 out of 5 stars

My boots came a few weeks ago and I absolutely love them! They came with a free pair of socks and were exactly as described. I also messaged customer service and they got back to me immediately with a... See more

Rated 5 out of 5 stars

Really love my shoes! I have no idea if the quality is good or not as they're still only a few months old, so we'll see if they last over time, but they're super comfortable and the customer service w... See more

Rated 5 out of 5 stars

This is my second time purchasing from Woodchuck Sato! The first time I purchased a slingback, my order took quite a while to ship out and I got worried so I contacted customer service. They repli... See more


Company details

  1. Shoe Factory

Written by the company

WoodchuckSato specializes in creating 100% handmade footwear and accessories that celebrate the beauty of craftsmanship. Each piece is meticulously crafted, ensuring authenticity and a unique charm in every item. Emphasizing quality and character, WoodchuckSato accepts natural asymmetries and minor imperfections as hallmarks of its handmade process, fostering a sustainable and mindful approach to fashion. With a dedication to custom, made-to-order production, the company prioritizes quality over quantity, offering customers one-of-a-kind pieces designed to last.


Contact info

4.2

Great

TrustScore 4 out of 5

137 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(137)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love My New Tabis

Can't believe that I finally found high quality tabi shoes! It arrived with free tabi socks, was carefully packaged and the quality was 11/10. It was easy to contact them directly as well for any updates on my order. Definitely ordering another pair again soon!

31 October 2024
Unprompted review
Rated 5 out of 5 stars

I absolutely love my new tabis!

I absolutely love my new tabis. Not only did they ship to me in less than 10 days, but the quality of the shoes are unmatched. I wear a size 11 shoe and was nervous about sizing and having room to wear my tabis with or without socks, but the shoes fit perfectly/true to size with no rubbing behind the heels. I spent my first day with them walking around town and had no aching or "new shoe" soreness after. I can't wait to wear them with everything, I love them so much!

19 October 2024
Unprompted review
Rated 5 out of 5 stars

Picked up some black leather loafers

Picked up some black leather loafers, and they’re honestly great. The leather’s super soft, so they’re comfy right away—no breaking them in. The fit’s spot on, true to size, which is always a win. They’re just an easy, solid pair to throw on anytime. Definitely worth it!

23 October 2024
Unprompted review
Rated 5 out of 5 stars

Tabi 6cm boot

I got the boots and they are very comfortable. I don’t usually wear heels and they are seamless to wear. The quality is also very good :)

23 October 2024
Unprompted review
Rated 5 out of 5 stars

Tabi Loafers

Tabi loafers are often praised for their distinctive split-toe design, a nod to traditional Japanese footwear. Many reviews highlight their comfort, craftsmanship, and unique aesthetic. The unconventional design can polarize opinions, but they are typically seen as a bold fashion statement. High-quality leather and meticulous attention to detail in stitching and finish are often mentioned in positive reviews.I'm the happiest person ever!!

22 October 2024
Unprompted review
Rated 5 out of 5 stars

The shoes are just sublime

The shoes are just sublime! The quality of the material is really nice, which makes it super comfortable too.
And also they arrived super quickly!

22 October 2024
Unprompted review
Rated 5 out of 5 stars

woodchucksato

Hi, I owned one of there shoes. Really love the quality! They have nice staff as well, thank you for being kind. U guys should support woodchuck, they have quality and beautiful shoes🩶

22 October 2024
Unprompted review
Rated 5 out of 5 stars

I own 2 pairs from Woodchuck!

I own 2 pairs from Woodchuck! The Boots are my absolute favorite and The Chunky loafers I could wear everyday. I get so many compliments every time I wear them. Couldn’t be more happy ,and I’m definitely getting more pairs! The Mary Jane’s Next!

21 October 2024
Unprompted review
Rated 5 out of 5 stars

Im in love with my boots 🖤

Im in love with my boots, the quality its great and they are so perfect! The shoes are true to size which is great and they come with tabi socks 👌🏻 besides the shipping was faster than expected, im so happy :)

25 September 2024
Unprompted review
Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase. The Loafers are of very good quality with smooth and soft leather making them comfortable to wear. I would 100% recommend, and would also consider copping another pair in the future again.

16 October 2024
Unprompted review

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