The colors are good. I really like the lip liner, but there's a pretty big problem. It cannot be sharpened with a regular sharpener ( I have 3 different ones--none work on this). I think the company e... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I like the product but, I accidently ordered the same color eyeliner I already have and I wanted to not refund but exchange for another color, and u guys want to charge for shipping ??? That policy ne... See more
Company replied
I ordered the waterproof eyeliner, lip stains, and lip liners, in hopes of these holding up to the hype that is being said in media platforms. Sadly, not the case for me. Lip stains didn’t last too... See more
Company replied
There was a defective product sent to my friend. It was 3 eye pencils that would not sharpen. I love these pencils and I have every color and they always sharpen. Her pencils look exactly like mine... See more
Company replied
3.4
Average
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Does not go on ask advertised it as sfvertisef
Does not go on ask advertised. Does not “glide on”, does not stay on as dveryised. CAN be rubbed off contrary to sd
24 June 2026
Wonderful company
Wonderful company. Great make up.
Customer service is the best!!!
Thank you.
I'll buy more makeup soon!
17 June 2026
I bought the “waterproof” eyeliner (3…
I bought the “waterproof” eyeliner (3 of them =(. I was so hopeful but it doesn’t stay on. Nit o dry skin, nit on primer, nit with setting spray - it just does not stay on even when I let it dry. So disappointed. However, in my inquiries on how to make it last better, customer service was prompt so that’s good. Just don’t buy it.
24 June 2026
Love everything in this line !
24 June 2026
Perfect Color
I love the color and the eyeliner goes on smoothly. I use moistened facial wipes and it comes off well at night. The four stars are because the liner bleeds a little under my eyes sometimes. I don't use heavy moisturizer so it can't be that. Otherwise, I love it!
30 June 2026
Excellent customer service
Excellent customer service. Issued was resolved almost immediately. Thank you
6 July 2026
Unprompted review
Customer service was helpful and…
Customer service was helpful and handled my issues swiftly and fairly.
6 July 2026
Unprompted review
still have not received order
17 June 2026
Really happy with purchase
Really happy with purchase, glides on easily and stays on all day, colors pretty.. I’m 63 yrs old for reference
24 June 2026
Absolutely love this eyeliner!
17 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The eyeliner I purchased is supposed to…
The eyeliner I purchased is supposed to stay on and not rub off. Not only does it rub off, but it happened very quickly. I would not purchase again so sad I wasted my money on three of them!
17 June 2026
Reply from Wonderskin
Hi Jamie, thank you for being so honest. We’re sorry the eyeliner let you down, especially that it rubbed off much sooner than expected despite being designed for long wear. We’ve read every word you shared, and we’d like the chance to turn this around. We’ve reached out to you directly, so please keep an eye on your inbox for an email from Wonderskin, and check your spam folder just in case.
It doesn’t go on smoothly like the…
It doesn’t go on smoothly like the advertised shows.went over and over still didn’t go on Very disappointing and I didn’t receive the sharpener I ordered didn’t see it listed on my order. Thank you 😟
24 June 2026
Reply from Wonderskin
Hi Christina, thank you for taking the time to lay all of this out, and we’re sorry. You gave the product a fair go, and from what you’ve described, it didn’t apply as smoothly as expected and you also didn’t receive the sharpener. That’s not the experience we want for our customers, and we won’t brush your concerns aside. We’ve already emailed you directly. Please look out for a message from Wonderskin, and do check your spam folder. A member of our team will personally look after you from here.
Love it!!! Long lasting! <33
24 June 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.