Wondergifts Reviews 

653
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 615 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, professional, and extremely quick to resolve voucher and reservation issues. People also appreciate the wonderfully smooth booking process and swift customer service responses that make every arrangement entirely stress-free. However, some people mentioned facing frustrating delays and persistent communication issues when trying to redeem their gift vouchers or confirm bookings. A few consumers noted that these difficult situations required continuous follow-ups and multiple attempts to finally sort out their reservations properly. Reviewers felt that handling these specific redemption problems took much longer than expected.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently praising team members like certain... See more

Customer service

Clients share positive opinions on customer service, highlighting quick response times and helpful support... See more

Booking process

Customers had positive experiences with booking process, frequently praising responsive support agents who... See more

Service

Reviewers mention positive feedback about service, noting that processes are handled quickly and efficiently... See more

Response time

Consumers find response time to be positive, frequently highlighting fast assistance and quick communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I made a purchase for a birthday the next day, but didn't realize at the time there was a 48-hour notice period to confirm the booking. The customer support, Liza Wendy, was very responsive and manage... See more

Company replied

Rated 5 out of 5 stars

I had an issue with my voucher and Daisy made the entire process so easy and stress-free. She assisted me every step of the way. From resolving my voucher issue to completing my booking quickly and s... See more

Company replied

Rated 5 out of 5 stars

Tanzeel Hanif was extremely helpful and patient especially with a person like me who has zero tech knowledge, I ended up booking the wrong order and Tanzeel was so calm and composed, made sure I was a... See more

Company replied

Rated 5 out of 5 stars

I highly appreciate Justin for all that he has done to help me get a good deal while accommodating all my queries and additional requests. He handled all my requests with great care and I really felt... See more

Company replied


Company details


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

653 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 88% of negative reviews

Typically replies within 2 weeks

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4.5

All reviews

(653)

611 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good response fast

Good response fast

2 July 2026
Unprompted review
Wondergifts logo

Reply from Wondergifts

Thank you for your feedback! We're glad to hear you were happy with our prompt assistance. We truly appreciate your support and look forward to assisting you again whenever you need us!

Rated 5 out of 5 stars

A big thank you to Justine for helping…

A big thank you to Justine for helping me secure a last-minute booking at Atlantis Gastronomy. Justine was incredibly helpful, responsive, and made the entire process quick and hassle-free. His/Her excellent customer service made our dining experience even more enjoyable. Highly appreciated!

2 July 2026
Unprompted review
Wondergifts logo

Reply from Wondergifts

Thank you so much for your wonderful feedback! We're thrilled to hear that Justine was able to help you secure your last-minute booking at Atlantis Gastronomy and made the process quick, smooth, and hassle-free. It's fantastic to know that their responsiveness and excellent customer service helped make your dining experience even more enjoyable. We'll be sure to share your kind words with Justine. We truly appreciate your support and look forward to assisting you again soon!

Rated 5 out of 5 stars

Great experience

Great help from Tanzeel Hanif. He was fast and helpful. Booking of the experience went smoothly

1 July 2026
Unprompted review
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Reply from Wondergifts

Thank you for your kind review! We're delighted to hear that Tanzeel Hanif provided fast and helpful assistance, making your booking experience smooth and hassle-free. We'll be sure to pass along your appreciation to him. Thank you for choosing us, and we look forward to helping you create more wonderful experiences in the future!

Rated 5 out of 5 stars

Wondergifts is the place for……

Wondergifts is the place for all the gifts where you can purchase all amazing gifts!!
Also, Lisa Wendy was really helpful and amazing service she gave. Very professional and very helpful and kind and patiently answered by question.

Keep up the good work.
🙏🏻🥰

1 July 2026
Unprompted review
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Reply from Wondergifts

Thank you so much for your wonderful review! We're thrilled to hear that you had such a great experience with Wondergifts and found the perfect gifts with us. It's especially rewarding to know that Liza Wendy provided you with professional, kind, and patient service while answering all your questions. We'll be sure to share your thoughtful feedback with her. We truly appreciate your support and look forward to helping you find more amazing gifts in the future.

Rated 5 out of 5 stars

Miss Liza Wendy was very nice and…

Miss Liza Wendy was very nice and helpful she made everything very easy and simple I had an amazing experience with her

1 July 2026
Unprompted review
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Reply from Wondergifts

Thank you for your wonderful review! We're delighted to hear that Liza Wendy made your experience easy, simple, and enjoyable. It's great to know her kindness and helpfulness made such a positive impression. We'll be sure to share your kind words with her. We truly appreciate your feedback and look forward to assisting you again!

Rated 5 out of 5 stars

Good customer service

Liza Wendy assisted me and almost immediately got my concerns over. She even checked back on my with the relevant information

1 July 2026
Unprompted review
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Reply from Wondergifts

Thank you for your wonderful feedback! We're so pleased to hear that Liza Wendy responded promptly to your concerns and followed up with the information you needed. We'll be sure to share your kind words with her. We truly appreciate your support and look forward to assisting you again in the future!

Rated 5 out of 5 stars

CSR feedback

Tanzeel Hanif was very helpful and responsive to my request for assistance.

1 July 2026
Unprompted review
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Reply from Wondergifts

Thank you for your kind feedback! We're delighted to hear that Tanzeel Hanif was helpful and responsive in assisting you. We'll be sure to share your appreciation with Tanzeel. Thank you for choosing us, and we look forward to serving you again!

Rated 5 out of 5 stars

Thanks liza wendy for accomodating…

Thanks liza wendy for accomodating short notice request

30 June 2026
Unprompted review
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Reply from Wondergifts

Thank you for your kind feedback! We're delighted to hear that Liza Wendy was able to accommodate your short-notice request and provide you with a smooth experience.

We'll be sure to share your appreciation with Liza Wendy. Thank you for choosing Wondergifts, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

Thanks to Liza Wendy for facilitating…

Thanks to Liza Wendy for facilitating this experience. Her support, professionalism, and warm hospitality made it feel smooth and enjoyable. She create a comfortable and refined experience throughout.

30 June 2026
Unprompted review
Wondergifts logo

Reply from Wondergifts

Thank you for your wonderful review! We're delighted to hear that Liza Wendy made your experience smooth and enjoyable with her exceptional support, professionalism, and warm hospitality.

It's wonderful to know that she created a comfortable and seamless experience for you from start to finish. We'll be sure to share your kind words with Liza Wendy—they'll mean a great deal to her.

Thank you for choosing Wondergifts. We truly appreciate your feedback and look forward to helping you create more memorable experiences in the future!

Rated 5 out of 5 stars

The customer service was amazing and…

The customer service was amazing and special thanks to DAISY she was helpful and respond quickly to my request by giving all the alternatives solutions 🙏🙏

30 June 2026
Unprompted review
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Reply from Wondergifts

Thank you for your wonderful review! We're thrilled to hear that you had an amazing customer service experience and that Daisy was able to assist you promptly with helpful alternative solutions.

Your kind words mean a great deal to us, and we'll be sure to share your appreciation with Daisy. Thank you for choosing Wondergifts, and we look forward to assisting you again with more memorable experiences!

Rated 5 out of 5 stars

Thank you Lisa for helping us!!

Thank you Lisa for helping us!!! 🥰

10 June 2026
Unprompted review
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Reply from Wondergifts

Thank you for your wonderful feedback! We're delighted to hear that Lisa was able to assist you and make your experience a positive one.

We'll be sure to share your kind words with Lisa. Thank you for choosing Wondergifts, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

Quick response and excellent service

I contacted the WhatsApp chat to get some clarification on the delivery schedule prior to placing the order and Daisy was extremely helpful.

29 June 2026
Unprompted review
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Reply from Wondergifts

Thank you for your wonderful feedback! We're delighted to hear that Daisy was able to assist you and provide the clarification you needed regarding the delivery schedule before placing your order.

Providing helpful and timely support is our priority, and we're glad Daisy made your experience smooth and convenient. We'll be sure to share your kind words with her.

Thank you for choosing Wondergifts, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

Liza Wendy was very helpful with…

Liza Wendy was very helpful with arranging the booking

28 June 2026
Unprompted review
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Reply from Wondergifts

Thank you for your kind feedback! We're delighted to hear that Liza Wendy was very helpful in arranging your booking and made the process smooth and convenient.

We truly appreciate your recognition and will be sure to share your kind words with Liza Wendy. Thank you for choosing Wondergifts, and we look forward to assisting you again in creating more wonderful experiences!

Rated 5 out of 5 stars

I had a very polite and helpful…

I had a very polite and helpful conversation with the help of daisy.

28 June 2026
Unprompted review
Wondergifts logo

Reply from Wondergifts

Thank you for your kind feedback! We're delighted to hear that you had a polite and helpful experience with Daisy.

Your appreciation means a lot to us, and we'll be sure to share your kind words with her. Thank you for choosing Wondergifts, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

Liza Wendy was a great help going above…

Liza Wendy was a great help going above and beyond to assist the booking, confirm with the venue and send payment links for the upgrade. The help was much appreciated.

26 June 2026
Unprompted review
Wondergifts logo

Reply from Wondergifts

Thank you for your wonderful feedback! We're thrilled to hear that Liza Wendy went above and beyond to assist with your booking, coordinate with the venue, and arrange the payment link for your upgrade.

Providing exceptional service is our priority, and we're delighted that her dedication made your experience a positive one. We'll be sure to share your kind words with Liza Wendy—they'll mean a great deal to her.

Thank you for choosing Wondergifts. We truly appreciate your support and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Thank you for the deal

Thank you for the deal
And thank you Joyce for the assistance

26 June 2026
Unprompted review
Wondergifts logo

Reply from Wondergifts

Thank you for your kind review! We're delighted to hear that you were happy with the deal and the assistance you received.

Your appreciation means a lot to us, and we'll be sure to share your kind words with Joyce. Thank you for choosing Wondergifts, and we look forward to helping you create more memorable experiences in the future!

Rated 5 out of 5 stars

Great service quick solution thanks for…

Great service quick solution thanks for support to Liza Wendy

26 June 2026
Unprompted review
Wondergifts logo

Reply from Wondergifts

Thank you for your wonderful feedback! We're delighted to hear that you received great service and a quick resolution to your request.

We'll be sure to share your kind words with Liza Wendy. Your appreciation means a lot to us. Thank you for choosing Wondergifts, and we look forward to assisting you again in the future!

Rated 5 out of 5 stars

Justin was very helpful and quick to…

Justin was very helpful and quick to respond. Solved my query in no time

26 June 2026
Unprompted review
Wondergifts logo

Reply from Wondergifts

Thank you for your kind review! We're delighted to hear that Justin was able to assist you promptly and resolve your query so quickly.

Your feedback means a lot to us, and we'll be sure to share your appreciation with Justin. Thank you for choosing Wondergifts, and we look forward to assisting you again with more memorable experiences!

Rated 5 out of 5 stars

Daisy provided exceptional customer service

Daisy provided exceptional customer service. I had requested a booking last minute and within a short space of time, she had everything organised for me.
Nothing was a problem and communication was very clear.
Thank you, Daisy!

26 June 2026
Unprompted review
Wondergifts logo

Reply from Wondergifts

Thank you for your wonderful feedback! We're thrilled to hear that Daisy provided exceptional customer service and was able to organize your last-minute booking so efficiently.

It's great to know that she made the process smooth and stress-free, with clear communication every step of the way. We'll be sure to share your kind words with Daisy—they'll mean a lot to her.

Thank you for choosing Wondergifts. We truly appreciate your support and look forward to assisting you with more memorable experiences in the future!

Rated 5 out of 5 stars

Very Satisfactory Experience

The whole booking experience was very smooth, fast and easy. Tanzeel Hanif was very helpful and kind.

25 June 2026
Unprompted review
Wondergifts logo

Reply from Wondergifts

Thank you for your wonderful review! We're delighted to hear that your booking experience was smooth, fast, and hassle-free.

It's especially great to know that Tanzeel Hanif was helpful and kind throughout the process. We'll be sure to share your kind words with him. Thank you for choosing Wondergifts, and we look forward to assisting you with more amazing experiences in the future!

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