Wonderbly Reviews 84,399

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 10,646 reviews, reviewers overwhelmingly had a great experience with this company. Customers are really happy with the products, often describing them as high-quality, phenomenal, and beautiful, with excellent print and construction. Many appreciate the ease of personalizing items and the overall user experience, finding the website easy to navigate and the ordering process simple. People frequently mention the books as wonderful and special gifts that are well-loved by recipients. However, some customers experienced issues with delivery services, noting that some orders were lost in the mail or arrived late, causing disappointment for special occasions. A few people also felt that the print size in some books was too small, making it difficult to read, or that the content selection for personalized articles was not always ideal.

What people talk about most

Product

Clients share positive opinions on product, frequently highlighting the excellent quality, beautiful... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the fantastic and amazing quality of... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise the fast delivery, with some... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process easy, with some... See more

User experience

People report positive experiences with the user experience. Customers praise the ease of navigating the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought a family adventure book for my mum-in-law for Mother’s Day to read with my 3 children and she absolutely loves it!! My 4yo son is really into scavenger hunt books and they were both so into t... See more

Rated 5 out of 5 stars

This is going to make a wonderful gift for my son and daughter in law who are expecting twins in June. Giving it to them as a pre Mother’s Day Father’s Day present. High quality, start to finish in a... See more

Rated 5 out of 5 stars

This book is beautiful. It would be good if they had more options for the characters’ appearances (more ethnicities, variety of hair color, facial hair, glasses, body type, etc.) but the available op... See more

Company replied

Rated 5 out of 5 stars

Have purchased 4 of their hard back books thus far for grandchildren and nieces. The quality and print are excellent, and the personalization makes them truly special books!! Everyone who has receiv... See more

Company replied


Company details

  1. Book Publisher
  2. Childrens Book Store

Written by the company

Wonderbly makes unforgettable personalised books for the people who mean everything.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

84K reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

Five Star Service from Jenna and her team

I had the best service from Jenna and Wonderbly. Being in South Africa with no postal service created issues which Jenna and her team solved immediately. They answered queries without delay and were always helpful and accommodating. I would highly recommend them.

15 April 2026
Wonderbly logo

Reply from Wonderbly

Thank you so much for your kind words!

We really appreciate you taking the time to share your experience with us.
It's so lovely to hear you'd recommend us! :)

We hope to see you again soon.

Best wishes,
The Wonderbly Team

Rated 5 out of 5 stars

Making my custom book was easy

Making my custom book was easy. When I received the book, I was very impressed with the quality.

9 April 2026
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Reply from Wonderbly

Thanks for your review!

We're so happy you're more than satisfied with the book's quality - that's exactly what we're aiming for. We hope you'll think of us again when you're shopping for your next gift!

Thanks again for taking the time to share your experience with us. :)
Best wishes,
The Wonderbly Team

Rated 5 out of 5 stars
Wonderbly logo

Reply from Wonderbly

Thank you so much for your kind words!

We really appreciate you taking the time out to share your experience with us.

We hope to see you again soon. :)

Best wishes,
The Wonderbly Team

Rated 5 out of 5 stars

30th birthday gift

I purchased this book for my daughters 30th birthday, she absolutely loves it.
The ordering was simple, the delivery was prompt, and the product is quality.
Its a gift she will keep and remember.
Thank you.

10 April 2026
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Reply from Wonderbly

Oh, this is fantastic to read!

Thank you so much for taking the time to share your review. 🥰

Your kind words are very much appreciated and we look forward to your next visit.

Best wishes,
The Wonderbly Team

Rated 5 out of 5 stars
Wonderbly logo

Reply from Wonderbly

Hello,

And thank you for leaving us your review on Trustpilot!
Your kind words truly warm our hearts. Thank you for taking the time to share them with us. :)

Best regards,
The Wonderbly Team

Rated 5 out of 5 stars

Adorable book

Adorable book!
I ordered one for my 3-year-old great nephew, who has a new baby brother. Now that I’ve seen how cute it is, I’m ordering one for my 2-year-old great niece, who will have a baby sister soon.

14 April 2026
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Reply from Wonderbly

Hello

And thank you for leaving us your comment on Trustpilot. :)
We are glad that the book has won you over!
See you soon for new adventures,

The Wonderbly team

Rated 4 out of 5 stars

The book is beautifully made

The book is beautifully made, beautiful illustrations. It is for our great grandchild. It was advertised as costing $34.99 but I found out that was for paperback. Hardbound with shipping and tax ended costing $76. So it was quite expensive.
But for a lifetime keepsake, it was worth it.

19 April 2026
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Reply from Wonderbly

We're so thrilled the books were a hit!

With our books being printed on demand, and our use of high quality papers and inks, the cost is more than what you'd find for a standard picture book.

Of course, your satisfaction means a lot to us, so we've shared your feedback on the pricing with our product team! It's very useful to hear what our customers are looking for. ♥

In case you didn't know, you can find promotions on our 'Offers' page: www.wonderbly.com/offers and see exclusive deals in your account.

Best Regards,
The Wonderbly Team

Rated 5 out of 5 stars

Service was excellent

Service was excellent. My original order was sent back to sender because there was a problem with the address. But my replacement came in even faster than I expected,=.

17 April 2026
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Reply from Wonderbly

Hi, we were so happy to have been able to help you with your issue.
Thank so much for taking the time to write a review about your experience! It was truly our pleasure, and we'd be delighted to help you again should you need anything in the future.
Warm Regards,
The Wonderbly Team

Rated 4 out of 5 stars

Great memento for my sons 21st…

Great memento for my sons 21st birthday. The quality is good and the content is varied with a good mixture of facts and fun. It is really 4.5 stars 🌟 the only I would have liked is more colour options, especially for the cover. Very pleased overall.

19 April 2026
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Reply from Wonderbly

Hello,

Thank you for taking the time to leave us a review.

We are glad you are happy with your order and please rest assured we will pass on your suggestion to the story team. We'd love to be able to add more options to our books too!

Best wishes,
The Wonderbly Team

Rated 5 out of 5 stars

Beautiful Father’s Day Gifti

This book is beautiful. It would be good if they had more options for the characters’ appearances (more ethnicities, variety of hair color, facial hair, glasses, body type, etc.) but the available options were fine for what I needed. Quick shipping, too.

18 April 2026
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Reply from Wonderbly

Hello,

Thank you so much for your review on Trustpilot, we really appreciate you taking the time to share your feedback!

We’re happy to let you know that some of our books offer more personalised avatar options, allowing you to better reflect the child the story is made for.
If you need any help finding those titles or have questions about customisation, please don’t hesitate to contact us at hello@wonderbly.com.
We’re always happy to help!

Warm regards,
The Wonderbly Team

Rated 5 out of 5 stars

Fast and as expected

Fast and as expected. The quality of the book is more than I expected! A great value for a customized gift.

12 April 2026
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Reply from Wonderbly

Thanks for your review!

We're so happy you're more than satisfied with the book's quality - that's exactly what we're aiming for. We hope you'll think of us again when you're shopping for your next gift!

Thanks again for taking the time to share your experience with us. :)
Best wishes,
The Wonderbly Team

Rated 3 out of 5 stars

The idea is really cool

The idea is really cool, but getting only the headlines and not the corresponding articles makes for some confusion.

19 April 2026
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Reply from Wonderbly

Thanks for your honest review.

We're sorry to hear of your disappointment with the book you chose!

Your Life in Newspaper Headlines only contains the headlines indeed.

We're really keen to hear more, so please contact us at hello@wonderbly.com anytime. Our Customer Service team is always here to help and happy to share details about our stories to help you find the perfect fit for your next gift!

Thanks again for taking the time to share your feedback with us.

Best Wishes,
The Wonderbly Team

Rated 5 out of 5 stars

Awesome!

My order was easy to make and arrived quickly. I am very happy with the total quality of the book!

19 April 2026
Wonderbly logo

Reply from Wonderbly

Thank you so much for your kind words!

We really appreciate you taking the time to share your experience with us.
We're so happy the order arrived promptly and hope the book will be a big hit!

Best wishes,
The Wonderbly Team

Rated 5 out of 5 stars

So pleased with the book for my…

So pleased with the book for my grandsons.

9 April 2026
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Reply from Wonderbly

Oh, this is fantastic to read!

Thank you so much for taking the time to share your review. 🥰

Your kind words are very much appreciated and we look forward to your next visit.

Best wishes,
The Wonderbly Team

Rated 5 out of 5 stars

Being a grandmother for the first time

Being a grandmother for the first time, warranted the perfect first book and I found it with wonderbly. The book was everything I wanted it to be. The perfect gist for the most perfect child.

12 April 2026
Wonderbly logo

Reply from Wonderbly

Thanks so much for your kind words and we hope to see you again soon!
Be sure to check your account for any special offers you might have available. :)

Best wishes,
The Wonderbly Team

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