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See what reviewers are saying

Rated 3 out of 5 stars

Great sustaibable products. But unfortunately the return or exchance policy isn‘t that good. If you choose the wrong size you have to pay for the return on your own. For me that means 20 Euro for the... See more

Rated 5 out of 5 stars

Really nice sneaker and quick delivery Product as shown on foto's. Good footbed. Leather is soft. Looks to be great quality.

Company replied

Rated 2 out of 5 stars

The adress I filled in was changed to another city, causing the package to be delayed quite a lot. I can see in the order confirmation that I filled it in correctly. It was also very hard to pay for t... See more

Company replied

Rated 5 out of 5 stars

Very nice and comfortable shoes. Very satisfied with customer service.. I definitely recommend Womsh!

Company replied

Company details

  1. Shoe Store
  2. Boutique
  3. Clothing Store
  4. Shoe Factory
  5. Sportswear Store

About Womsh

Written by the company

WOMSH: starting with our name, with each word, we want to promote a more conscious and environmentally friendly purchasing philosophy. We would like to create a tribe of people who think, choose and start to change the world with their small yet effective everyday gestures.

#choosethechange and discover the collection on our website!
   

Customer satisfaction is our priority.

Our dedicated team will ensure to offer the best customer care experience and remain at your entire disposal from Monday to Friday – 9am to 6pm. Contact us via mail at the following address: support@womsh.com


 

Contact info

4.0

Great

TrustScore 4 out of 5

432 reviews

5-star
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Rated 3 out of 5 stars

Great sustaibable products, but …

Great sustaibable products. But unfortunately the return or exchance policy isn‘t that good. If you choose the wrong size you have to pay for the return on your own. For me that means 20 Euro for the parcel back to Italy. Thats bad costumer service.

13 May 2025
Unprompted review
Rated 2 out of 5 stars

I wanted to love them

I wanted to love them! They look great, but unfortunately the price is too high for the quality provided. My shoes started ripping and developed holes after 6 months of use. It's not something you expect from expensive pair of shoes.

18 June 2024
Unprompted review
Rated 1 out of 5 stars

Incredibile… scarpe arrivate con…

Incredibile… scarpe arrivate con cucitare storte e gomma scollata

11 February 2023
Womsh logo

Reply from Womsh

Ciao Francesco,

Ci dispiace sentire che non sei rimasto soddisfatto del nostro prodotto. Ti chiediamo cortesemente di scriverci una mail a support@womsh.com così da vedere come poter risolvere la situazione. Una buona giornata.

Il team Womsh

Rated 5 out of 5 stars

Really nice sneaker and quick delivery

Really nice sneaker and quick delivery
Product as shown on foto's.
Good footbed.
Leather is soft.
Looks to be great quality.

3 January 2023
Womsh logo

Reply from Womsh

Hi Ashwin,

thank you for your feedback, it's important for us!

The Womsh Team

Rated 1 out of 5 stars

Very bad delivery experience

Very bad delivery experience. i'll never order again this brand !

25 December 2022
Womsh logo

Reply from Womsh

Hi Nico,

thank you for your review and we are sorry to hear that you are not satisfied with our product. We checked with our Customer Service and they are working on it to help you and find the best solution. They will let you know soon. For any further information don't hesitate to contact us at support@womsh.com

The Womsh Team

Rated 1 out of 5 stars

Broken after two months!

I wear my Womsh Vegan Hyper White for two months and now both shoes have two large holes in the lining on the heels. The lining is extremely thin and obviously of very poor quality. The holes are getting bigger and also on the top of the edge of the lining you can already see clear signs of wear. Sneakers I bought for more than 200,- euros and which are advertised as particularly sustainable, should not have a defect after 2 months! Therefore, I took photos of the shoes, wrote to the customer service and asked what the solution proposal from Womsh will be. (A repair kit? An exchange?) I got a reply apologizing for the "inconvenience" (!) and was offered a promo code to buy new shoes for 15% off. This is almost outrageous. I am supposed to buy new shoes! And must assume that the same defect will occur again.
It is indeed disappointing: a company that extremely advertises to produce sustainably and to care for the environment, sells shoes that have such a poor quality! And the customer service does not respond to this but waffles. If the company doesn't change anything, hopefully word will get out, I'll be sure to let the stores in my city that sell the shoes, know about the poor quality of the vegan materials Womsh uses.

31 May 2022
Unprompted review
Womsh logo

Reply from Womsh

Hi Eva,

thank you for your review and we are sorry to hear that you are not satisfied with our product. We checked with our Customer Service and they are working on it to help you and find the best solution. They will let you know soon. For any further information don't hesitate to contact us at support@womsh.com

The Womsh Team

Rated 5 out of 5 stars

Perfect shoes, excellent service

Very nice and comfortable shoes. Very satisfied with customer service.. I definitely recommend Womsh!

31 May 2022
Unprompted review
Womsh logo

Reply from Womsh

Hi Penny,

thank you for your review!

The Womsh Team

Rated 2 out of 5 stars

The adress I filled in was changed to…

The adress I filled in was changed to another city, causing the package to be delayed quite a lot. I can see in the order confirmation that I filled it in correctly. It was also very hard to pay for the order, because you can only use Paypal creditcard and no other option, even not creditcard on its own.

30 May 2022
Womsh logo

Reply from Womsh

Hi Birte,

thank you for your review.

You address was filled correctly and you should have received further communications about the shipment directly from the courier in charge. If not or If you need any further information please write us at support@womsh.com. Regarding the payment method thank you for the feedback: we are working on it to improve it.

The Womsh Team

Rated 4 out of 5 stars

I loved the shoes

I loved the shoes! the only thing that could be improed is to send them in a smaller box. Buying sustainable shoes, that is something your customers would appreciate I guess.

7 May 2022
Womsh logo

Reply from Womsh

Hi Anna,

thank you for your feedback, it's important for us!

The Womsh Team

Rated 5 out of 5 stars

Quality

Quality, design, sustainibility and absolutely cute 👏

29 April 2022
Womsh logo

Reply from Womsh

Hi Héléna,

thank you for your feedback!

The Womsh Team

Rated 5 out of 5 stars

Top top top

Top top top top top top top top top top top

11 April 2022
Womsh logo

Reply from Womsh

Buon pomeriggio Luigi,

grazie per la tua recensione!

Il team Womsh

Rated 5 out of 5 stars

Great new shoes!

The shoes are comfortable and looks very nice and the leather is of very good quality.
I like them very much.
100% recommendation.

7 April 2022
Womsh logo

Reply from Womsh

Hi Angelawa,

thank you for your review!
We are happy you like our snearkers!

The Womsh Team

Rated 5 out of 5 stars

Beautiful shoes

Beautiful shoes, very comfortable and of high quality.
Fast delivery.

7 April 2022
Womsh logo

Reply from Womsh

Hi Regina,

thank you for you review!
We are so happy to satisfy our customers!

The Womsh Team

Rated 1 out of 5 stars

Horrible Service

The team literally never replies on mails and the quality is not satisfying at all. Returns are basically not possible - I cannot recommend the brand at all…

25 February 2022
Unprompted review
Womsh logo

Reply from Womsh

Dear Marcel, thanks for your time in sending us a review.
Sorry but your mails went to spam. Today we'll reply to your request.

However, about the returns, you can find all the informations here: https://www.womsh.com/de_de/sales_conditions

Sorry for the inconvenience, and thanks for choosing us from Womsh team.

Rated 1 out of 5 stars

After receiving an Initial response…

After receiving an Initial response that my defective pair of shoes will be replaced, I am now waiting for 10 days for more information/a delivery and several subsequent contact attempts from my side failed.

19 February 2022
Womsh logo

Reply from Womsh

Dear Jan, thanks for your time in sending a review that help us to improve day by day.

As said in our mail conversation we'll replace your Womsh for free. In any case we have to receive back your shoes and then we can ship a new pair.

Sorry for the delay in the answer to your mail, but it went to SPAM.

Sorry for the inconvenience.
The Womsh team

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