WLV Heating Ltd Reviews 

312
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 219 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service, highlighting the staff's helpfulness and positive attitude. Many appreciate the fair and reasonable pricing, noting that quotes are accurate and there are no unnecessary costs. The quality of work is frequently described as excellent, with many feeling confident in the company's expertise and reliability. Reviewers also commend the exceptional customer service, mentioning prompt attendance, clear communication, and a respectful approach to their homes. However, some people mentioned concerns regarding pricing, with one instance of an unexpected charge and a perceived increase in cost compared to previous services.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting the professionalism, punctuality,... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, efficiency,... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the competitive, fair, and... See more

Quality

Clients share positive opinions on quality, consistently highlighting the high standard of work and excellent... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The company are so professional and came recommended. Our job was not simple and it involved sourcing other specialist plumbers which WLV did for us which was quite frankly a huge relief for us. The s... See more

Company replied

Rated 5 out of 5 stars

the plumber(s) were lovely, stayed late to ensure that we wouldn’t be without water overnight and sorted the problem. Didn’t get the other guy’s name but big up the vegan plumbers! thank you Dave!... See more

Company replied

Rated 5 out of 5 stars

Had a gas pipe capped off by WLV heating, the whole process from booking the appointment to paying was 1st class. I was given a choice of dates, all within a week of contacting them. The lad who came... See more

Rated 5 out of 5 stars

We - and most of our family and friends - have used WVL Heating for a number of years now, and are our "go to" for boiler servicing, new radiators and all things associated with gas installations and... See more

Company replied


Company details

  1. Gas Engineer
  2. Gas Company
  3. Gas Installation Service

Written by the company

At WLV Heating LTD, we pride ourselves on our outstanding reputation in the local community as heating specialists. Owned by Ex British Gas engineers with over 45 years experience, we offer Boiler Installation, Services, Repairs, Landlord Gas Safety Certificates, Smart Controls, Power Flushing & Radiator Replacements


Contact info

4.9

Excellent

TrustScore 5 out of 5

312 reviews

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No recent history of asking for reviews

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4.9

All reviews

(312)

213 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a really positive experience with…

I had a really positive experience with WLV Plumbing & Heating. They supplied and fitted three new radiators for me and also provided a quote for a replacement boiler.

They arrived exactly when they said they would, which I really appreciated, and were friendly and easy to deal with throughout. I never felt like they were trying to oversell anything, which made the whole process feel honest and straightforward.

The pricing was fair, and the quality of the work was very good. Overall, I’d definitely recommend them to anyone looking for reliable and professional plumbing and heating services.

14 April 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for your review Kerry! We appreciate your kind words

Rated 5 out of 5 stars

Yet again never fail to get my boiler…

Yet again never fail to get my boiler serviced & up and running . Great service
Great Lads thank you WLV plumbing & Heating services .

10 April 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you Debbie for your great review & using our services!

Rated 5 out of 5 stars

Reliable and Trustworthy

Have used this company for about 5 years and wouldn't go anywhere else. So reliable, trustworthy, respect your property and throughly good work. Staff are all friendly.

10 April 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for using our services & your loyalty to WLV! This is appreciated by us all.

Rated 3 out of 5 stars

Boiler service

Recently had my boiler serviced, job done quickly and efficiently,have used this company since they started with no problems, would recommend

8 April 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you Brian!

Rated 5 out of 5 stars

First time Customer

From my first telephone call to WLV, through to our boiler service, the Saff and Gas Engineer were both polite and friendly. Also received a message on the day to confirm if the appointment was still ok. Would definitely recommend to others.

9 April 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for using us Tracey, i am pleased you were happy with the service we provided.

Rated 5 out of 5 stars

Ozzy was wonderful!

I got WLV to come and do a boiler service for us, the man who arrived ozzy was so lovely and professional and just the right amount of chatty!! He did a full boiler service and replaced some of the parts that needed it. Their communication was also top tier and I would 100% reccomend to everyone.

9 April 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for the great review - We will pass on this feedback to Ozzie!

Rated 5 out of 5 stars

Great communication

Great communication, good time keeping and always an honest and professional service

1 April 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for your review!

Rated 5 out of 5 stars

Excellent professional service

Excellent professional service, resolved all issues with my boiler & taps. Would recommend

1 April 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

I am pleased you was happy with the service we provided. Thank you for the great review.

Rated 5 out of 5 stars

I had a really great experience with…

I had a really great experience with this heating and plumbing company and would highly recommend them.

Initially, I only asked them to come out and take a look at capping off some plumbing in a shed we’re planning to take down. From day one, they were helpful, genuine, and easy to talk to. After discussing things further with David, I ended up having them fit my new boiler as well.

I had originally planned to go through British Gas, mainly because it’s the more well-known and “easy” option. However, after speaking with David and asking lots of questions, I felt much more confident in going a different route. I sourced the boiler myself, and the team carried out the installation—and I’m really glad I did. If I hadn’t been able to outsource the boiler, I would have happily chosen this company over British Gas for both supply and fitting.

As someone who works from home, I’m usually the one dealing with quotes and visits, and it can sometimes feel quite pressuring. That definitely wasn’t the case here. David was patient, informative, and gave me the space I needed to go through everything properly with my partner before making a decision. I never felt rushed or pushed into anything.

Overall, a professional, trustworthy, and genuinely helpful service from start to finish. I wouldn’t hesitate to use them again or recommend them to others.

27 March 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you Bronee for this great review. We are so pleased you was happy with the service we provided. I will pass on the feedback to David. We look forward to seeing you again.

Rated 5 out of 5 stars

Great friendly and quick to respond

Great friendly and more importantly quick service to ensure my Mother’s house sale wasn’t delayed, great comms on competing on and fair competitive pricing

27 March 2026
Unprompted review
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Reply from WLV Heating Ltd

We appreciate the feedback Max, glad you was pleased with our service!

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Ryan was a lovely guy very helpful and explained everything 👏

30 March 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for the review - we will pass on the feedback to Ryan.

Rated 5 out of 5 stars

Good service

The engineer was friendly and he was very thorough when performing the service on both my fire and boiler. He also made sure to cover the floors before starting and left the room clean and tidy. Definitely would recommend.

16 March 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for the great review Colleen!

Rated 5 out of 5 stars

Boiler service

I used this company last year and was very impressed thats why ive used them this year and shall continue usimg them

12 March 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you for the great review Susan!

Rated 5 out of 5 stars

Thank you for servicing our living room…

Thank you for servicing our living room gas fire. Your engineer Adam was very knowledgeable and polite. He did an excellent job.

17 March 2026
Unprompted review
WLV Heating Ltd logo

Reply from WLV Heating Ltd

Thank you - We will pass on the feedback to Adam!

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