I had the most terrible experience with WLS straight from the start . As soon as we got into contract with them. I was waiting exchange the security batteries for six months and at the end they insta... See more
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See what reviewers are saying
I live in a block of flats and we have used WLS for some years now and have found them to be first class in everything they do. Today we had a service call and Eriglen attended from WLS, I could not h... See more
well recommended london based company. Theres a lot of cowboys out there but ive used this company for over 10 year. They deal with intruder, fire alarms, access control and much more. All engineers a... See more
Company replied
We contracted WLS to fix an issue that we've been having with the intercoms for months and had many other call outs with another company. With WLS it was a breath of fresh air. Eriglen and Daisy have... See more
Company details
- Security System Installer
- Construction and Maintenance Office
- Contractor
- Electrical Engineer
- Fire Alarm Supplier
- Fire Protection Equipment Supplier
Written by the company
We supply and install electronic fire & security systems.
Contact info
22-36 Paxton Place, SE27 9SS, London, United Kingdom
- 020 8676 4300
- info@wls.ltd
- wls.ltd
4.4
Excellent
69 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent Service
The team at WLS are always quick to respond and friendly.
Their quotations are always on time and competitive.
10 October 2022
Unprompted review
Highly recommended
Appointed WLS to replace an intercom system. Job was done as agreed and on time. A fault was found and they were called out again to repair with no hassle. Highly recommended
22 September 2022
Unprompted review
Great Service
I have used WLS just recently on one of my buildings and i have to say there service has been nothing short of fantastic, they ensure matters are dealt with quickly and efficiently.
Also, reports are always with you the same day.
Great service, highly recommended
4 October 2022
Unprompted review
Replaced office intercom
Replaced the office intercom, fast efficient and on time, great job all round
28 September 2022
Unprompted review
Very attentive
Very attentive, quick response time, could not ask for a better service.
1 September 2022
Unprompted review
WLS have always been great at sending…
WLS have always been great at sending engineers when needed, very helpful, prompt, friendly and I can't fault them.
17 August 2022
Unprompted review
Amazing service received
Amazing service received. Repair was completed in the initial visit. I recommend this company and will definitely use again. Daisy and Samantha were very helpful in dealing with my query.
4 August 2022
Unprompted review
Great company
Great company, really helpful staff. Never had any issues with them.
21 July 2022
Unprompted review
Very fast and efficient service
Very fast and efficient service. Enjoy working with WLS
15 July 2022
Unprompted review
Prompt, positive, very helpful.
Prompt and very helpful and positive initial response, excellent customer service and communication throughout process of ordering and programming of access control keys. One very happy customer.
13 July 2022
Unprompted review
Great customer service!
Great customer service!
I've nothing but great reviews for this company. Matthew (Service manager) has always provided our company with an efficient, reliable service.
7 July 2022
Unprompted review
Reply from WLS (West London Security)
Hi Laura,
Thank you for your lovely review. We are pleased to hear you were happy with our service!
Regards,
WLS
Always willing to answer my silly…
Always willing to answer my silly questions quickly
28 June 2022
Unprompted review
Our engineer arrived on time and found…
Our engineer arrived on time and found the fault very quickly, job completed efficiently and everything was well communicated.
27 June 2022
Unprompted review
Reply from WLS (West London Security)
Hi Michele,
Thank you for your review. Our engineers endeavour to provide world class service and we are pleased to hear you were not disappointed!
All the nest,
WLS Ltd
Good Costmer service.
23 June 2022
Unprompted review
Great Service at my schools
well recommended london based company. Theres a lot of cowboys out there but ive used this company for over 10 year. They deal with intruder, fire alarms, access control and much more. All engineers are very pleasant and have great round knowledge on all systems.
13 June 2022
Unprompted review
Reply from WLS (West London Security)
Hello,
Thank you very much for your lovely review. It is very much appreciated :)
Regards,
WLS Ltd
IMPRESSIVE SERVICE
Following an incident of vandalism on our electrical entrance gates, WLS had organised a repair and the gates fully functioning within 24 hours of reporting it to them. Impressed and pleased with the fast and courteous service.
7 June 2022
Unprompted review
Excellent trouble shooting job and lots…
Excellent trouble shooting job and lots of good advice. Job well done.
30 May 2022
Unprompted review
WLS review
Always courteous and helpful from knowledgeable staff with a quick response time
24 May 2022
Unprompted review
Great service from WLS
Great service from WLS and Matthew Barlow specifically. Always quick to reply and very helpful.
19 May 2022
Unprompted review
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