I’ve bought several items from WLC, the latest being a pair of new, unworn 1.8ct diamond solitaire earrings set in 18ct white gold. Extremely happy that I got them for around half of retail price... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
These guys are so trustworthy and honest. I’ve bought everything from WLC, including signed memorabilia, Rolex watches, diamond earrings and Ray-Ban sunglasses and never been disappointed. Great... See more
Company replied
Brilliant company. I have now purchased 3 items. It arrives all nicely packaged with all full certificates. They always respond to any questions swiftly. I cannot believe how quickly over Christmas th... See more
Company replied
This was my first time with an online auction, so as you can imagine I was very nervous bidding for a rather expensive item, and then comes the payment process and the subsequent trust for my newly... See more
Company replied
Company details
Written by the company
WLC Auctions is one of the UK’s most established online auction platforms, running weekly live and online auctions since 2012. We’ve successfully sold over 2.5 million lots to buyers across the UK and overseas, supported by more than 900,000 registered bidders and over 600,000 social media followers. Our focus is quality and trust. We handle a wide range of premium items — from cars and properties to fine art, luxury watches, diamond jewellery, home furnishings, memorabilia and more — providing both buyers and vendors with an unrivalled marketplace for value, authenticity and service.
Contact info
1 Slaidburn Crescent , PR9 9YF, Southport, United Kingdom
- 01704 829191
- info@wlconlineauctions.co.uk
- wlconlineauctions.co.uk
4.9
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly recommended
I've bought many items of furniture and pictures in the past and have only ever received excellent service. As it's coming up to Christmas, I bid on and won some quality whiskey and a bottle of champagne at competitive prices. Received excellent service again. Highly recommended.
7 December 2025
Unprompted review
Reply from WLC Online Auctions
Hi there,
Thank you for your great review. We’re really pleased to hear you’ve consistently received excellent service across both furniture and artwork, and now again with your whisky and champagne wins — perfect timing for Christmas. It’s great to know you’re still finding competitive prices and enjoying the whole process.
We really appreciate the recommendation and look forward to assisting you again soon.
Kind regards,
Wayne
WLC Auctions
Reply from WLC Online Auctions
Hi Vito,
Thank you for your review. We’re pleased to hear you had a great experience with us, and we look forward to assisting you again soon.
Kind regards,
Wayne
WLC Auctions
Great aftersales support.
Previously encountered an issue with WLC which was resolved by the Director of the business Danielle. She really knows how to give great customer service and I really appreciated her time and effort in resolving my query. Mistakes can happen, but its how they are resolved that makes great customer service. So thank you WLC and Danielle, as I will be a returning customer in the future.
12 October 2025
Unprompted review
Reply from WLC Online Auctions
Hi Hugh,
I can’t find any buying account under your name, nor do I see any emails from you. Could you please contact us so I can look into this and assist you further?
info@wlconlineaucitons.co.uk
01704 829191
Kind regards
Danielle
Great auction site won a large picture…
Great auction site won a large picture with RRP of £499 for £75 bargain delivered to me within a few days by DPD highly recommend them
23 November 2025
Unprompted review
Reply from WLC Online Auctions
Hi Tamara,
Thank you for your great review. We’re delighted to hear you picked up such a fantastic bargain on your picture — that’s exactly what we love to see! It’s also great to know delivery was quick and smooth with DPD.
We really appreciate the recommendation and look forward to assisting you again soon.
Kind regards,
Wayne
WLC Auctions
Reply from WLC Online Auctions
Hi Michael,
Thank you for your review. We’re glad you’ve had a good experience — and appreciate the recommendation! 😁
We look forward to seeing you in future auctions.
Kind regards,
Wayne
WLC Auctions
Bidding was easy and clear
Bidding was easy and clear, items arrived quickly and intact. Great value and service.
23 November 2025
Unprompted review
Reply from WLC Online Auctions
Hi Mick,
Thank you for your review. We’re really pleased the bidding was straightforward and that your items arrived quickly and in perfect condition. Great value and service are exactly what we aim to deliver, and we look forward to assisting you again.
Kind regards,
Wayne
WLC Auctions
Great auction site
I have used WLC online auctions several times over the last few years and winning the bids is a great experience. Customer services have always contacted me the following day to congratulate me and confirm delivery details. On an occasion I rearranged delivery to a day that suited me. It’s such an easy process and exciting to receive bidding lots which have been carefully packed. Great customer service and are easily contacted if needed. I would personally recommend WLC online auction and I’m sure I’ll be bidding again soon.
23 November 2025
Unprompted review
Reply from WLC Online Auctions
Hi Graham,
Thank you for such a detailed and thoughtful review. It’s fantastic to hear you’ve used WLC over the years and continue to enjoy the experience of bidding and winning. We’re glad our customer service team has consistently supported you, from congratulatory calls to arranging delivery on days that suited you.
It’s great to know your items have always arrived carefully packed and that you find the whole process easy and enjoyable. We really appreciate your recommendation and look forward to seeing you bidding again soon.
Kind regards,
Danielle
WLC Auctions
That item that I won arrived promptly
That item that I won arrived promptly, was well packaged and as described. Would recommend
16 November 2025
Unprompted review
Reply from WLC Online Auctions
Hi Michael,
Thank you for your review. We’re pleased to hear your item arrived promptly, was well packaged, and matched the description perfectly. We appreciate your recommendation and look forward to assisting you again soon.
Kind regards,
Wayne
WLC Auctions
New spin bike
Been a member for a few months but made my first purchase last week . Process very simple and delivery and details all sorted very efficiently. Will continue to browse the catalogue for more bargains .
23 November 2025
Unprompted review
Reply from WLC Online Auctions
Hi David,
Thank you for your review. We’re delighted your first purchase went smoothly and that the delivery and communication were handled efficiently. Great to hear you’ll be browsing for more bargains — we look forward to seeing you in future auctions.
Kind regards,
Wayne
WLC Auctions
Reply from WLC Online Auctions
Hi Justine,
Thank you for your review. We’re really pleased your item arrived the next day and that you found the service professional throughout. We look forward to assisting you again soon.
Kind regards,
Wayne
WLC Auctions
2nd time dealing with WLC and it won’t…
2nd time dealing with WLC and it won’t be the last…. Excellent support throughout the entire process …. Clear concise and safe.
2 December 2025
Unprompted review
Reply from WLC Online Auctions
Hi Lee,
Thank you for your great review. We’re delighted to hear your second experience with us was just as positive, and it’s fantastic to know you found the process clear, concise, and safe throughout. We look forward to assisting you again soon.
Kind regards,
Wayne
WLC Auctions
Great customer service and helpful…
Great customer service and helpful personal follow up. Easy process and genuine product. Delivery as promised. Would recommend.
21 November 2025
Unprompted review
Reply from WLC Online Auctions
Hi Facund,
Thank you for your great review. We’re really pleased to hear the process was easy, the product genuine, and that the delivery arrived exactly as promised. It’s also wonderful to know our personal follow-up made a positive difference. We appreciate your recommendation and look forward to assisting you again.
Kind regards,
Wayne
WLC Auctions
Amazing
Timely. Easy process and helpful customer service. I would definitely recommend WLC on line au tions. The variety of lots is amazing.
23 November 2025
Unprompted review
Reply from WLC Online Auctions
Hi Lorraine,
Thank you for your lovely review. We’re delighted you found the process easy, the service helpful, and the delivery timely. It’s great to hear you’d recommend us, and we’re glad you’re enjoying the variety of lots we offer each week.
Kind regards,
Wayne
WLC Auctions
Reply from WLC Online Auctions
Hi Andrew,
Thank you for your review. We’re really pleased to hear your delivery was prompt and that you were happy with the quality of your item. We look forward to assisting you again soon.
Kind regards,
Wayne
WLC Auctions
Nice easy website fast delivery would…
Nice easy website fast delivery would use again
25 November 2025
Unprompted review
Reply from WLC Online Auctions
Got it — here’s your reply:
---
Hi Alan,
Thank you for your review. We’re pleased to hear you found the website easy to use and the delivery fast. We look forward to assisting you again soon.
Kind regards,
Wayne
WLC Auctions
Great transaction,fast postage,well…
Great transaction,fast postage,well packaged ,nice call to see if everything is ok 10/10
17 November 2025
Unprompted review
Reply from WLC Online Auctions
Hi Daniel,
Thank you for your great review. We’re delighted to hear everything went smoothly — from the fast delivery to the careful packaging, and the follow-up call. Really appreciate the 10/10 rating and look forward to assisting you again soon.
Kind regards,
Wayne
WLC Auctions
As a first auction buyer
As a first auction buyer, the experience was exhilarating. The after sale service is superb
25 November 2025
Unprompted review
Reply from WLC Online Auctions
Hi David,
Thank you for your review. We’re delighted your first auction experience was such a positive one — it really can be exhilarating! Great to hear our after-sale service stood out for you as well. We look forward to welcoming you back for the next one.
Kind regards,
Wayne
WLC Auctions
Reply from WLC Online Auctions
Hi Thomas,
Thank you for your review. We’re pleased to hear you were happy with the service, and we look forward to assisting you again soon.
Kind regards,
Wayne
WLC Auctions
Easy to Register and easy to bid
Easy to Register and easy to bid, no up bidding against me even though I only bid once on 2 items. Had them checked out by a friend who’s a jeweller, compared to what I had been looking at these were a bargain. Valuations were a bit over the top but still worth a lot more than I paid .
Only down side , I lost the envelope with the tracker on the way to the post office . Will definitely buy again from this site
16 November 2025
Unprompted review
Reply from WLC Online Auctions
Hi there,
Thank you for your great review. We’re really pleased you found it easy to register and bid — and it’s good to hear your jeweller friend confirmed you picked up some genuine bargains. Our valuations are retail-based, so they can be higher, but it’s great to know you still paid well under their worth.
Sorry to hear about the lost envelope with the tracker — it happens more often than people realise! If you ever need anything resent or clarified, just let us know. We look forward to welcoming you back for more bids soon.
Kind regards,
Wayne
WLC Auctions
Excellent service
Excellent service. Great products. Definitely recommend this company
19 November 2025
Unprompted review
Reply from WLC Online Auctions
Hi Asif,
Thank you for your review. We’re delighted you were happy with the service and products, and we really appreciate your recommendation. We look forward to assisting you again soon.
Kind regards,
Wayne
WLC Auctions
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.