WLC Online Auctions Reviews 

2,126
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 266 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently find high-end items that are accurately described and often represent excellent value. The platform is praised for its straightforward user experience, making bidding and purchasing simple, supported by clear communication and helpful staff. Reviewers frequently highlight the fast and safe delivery, with items arriving promptly and always well-packaged, often including tracking for security. Many customers appreciate the transparent fee structure and the care taken with communication, leading to a highly recommended and hassle-free experience.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the quality and value of items... See more

Delivery service

Reviewers consistently express satisfaction with the delivery service, often highlighting its speed and... See more

Service

Customers had positive experiences with service, consistently describing it as excellent, first-class, and... See more

User experience

Customers consistently note positive experiences with user experience, describing it as brilliant, seamless,... See more

Website

Clients share positive opinions on the website, describing it as a wonderful, fantastic, and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve bought several items from WLC, the latest being a pair of new, unworn 1.8ct diamond solitaire earrings set in 18ct white gold. Extremely happy that I got them for around half of retail price... See more

Company replied

Rated 5 out of 5 stars

These guys are so trustworthy and honest. I’ve bought everything from WLC, including signed memorabilia, Rolex watches, diamond earrings and Ray-Ban sunglasses and never been disappointed. Great... See more

Company replied

Rated 5 out of 5 stars

I’ve now won two lots from WLC - Creed aftershave and an automatic watch winder. Both were won at well below RRP, meaning I got 2 fantastic bargains. Got a call on the next working day confirmin... See more

Company replied

Rated 5 out of 5 stars

Brilliant company. I have now purchased 3 items. It arrives all nicely packaged with all full certificates. They always respond to any questions swiftly. I cannot believe how quickly over Christmas th... See more

Company replied


Company details

  1. Online Auction Service
  2. Handbags Shop
  3. Jeweler
  4. Online Marketplace
  5. Watch Store

Written by the company

WLC Auctions is one of the UK’s most established online auction platforms, running weekly live and online auctions since 2012. We’ve successfully sold over 2.5 million lots to buyers across the UK and overseas, supported by more than 900,000 registered bidders and over 600,000 social media followers. Our focus is quality and trust. We handle a wide range of premium items — from cars and properties to fine art, luxury watches, diamond jewellery, home furnishings, memorabilia and more — providing both buyers and vendors with an unrivalled marketplace for value, authenticity and service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

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4.9

All reviews

(2,126)

260 reviews in the last 12 months

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Rated 5 out of 5 stars

Auction

I have purchased items for a few years now and the service is fantastic

3 May 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Gary,

Thank you for your continued support over the years. We’re delighted to hear the service has consistently been fantastic, and we really appreciate your loyalty to WLC.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

the bidding process was so simple

the bidding process was so simple
the items i was successful with were top class and well worth the winning bids
after sales service again top class
thank you for all and i will be bidding again

3 May 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Robert,

Thank you for your great review. We’re delighted to hear you found the bidding process simple and that the items you won were top class and great value.

It’s also fantastic to know the after-sales service met your expectations. We look forward to seeing you bidding again soon.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Doing the online auction has been fun…

Doing the online auction has been fun and easy. It has only been two weeks, but I've managed to win a few lovely items. Once the auction has ended, payment is made, the following day I received a curtesy call which is always lovely. Then within 3-4 days my items arrived well packaged. Then another call to check that I am pleased with my items. All in all a lovely experience and I'm looking forward to many more.
Thank you Luke, and thank you all for your hard work, which makes it easy and smooth for us.

10 May 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Diane,

Thank you for such a lovely review. We’re delighted to hear you’ve already won some beautiful items and that the whole process has been enjoyable, smooth, and easy from start to finish.

It’s especially nice to hear the courtesy calls and follow-up made a positive difference, and I’ll be sure to pass your kind comments on to Luke and the wider team.

We really appreciate your support and look forward to many more auctions with you.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

My bank caused an error with payments

My bank caused an error with payments, but it was sorted in one phone call with the team

7 May 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Dave,

Thank you for your review. We’re pleased we were able to get the payment issue resolved quickly and smoothly for you. Problems can happen from time to time, so it’s great to hear the team sorted everything in just one call.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

An auction house you can fully trust

Have been a customer for many years and bought some fabulous items at great prices. Always on hand to help with any questions, superb delivery and a brand you can totally trust. Thank you WLC

13 May 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Julia,
Thank you for your continued support over the years — reviews like this mean a great deal to us.
We’re delighted you’ve secured some fabulous pieces along the way and that the service has consistently lived up to expectations.
Really appreciate your trust in the brand, and we look forward to many more years ahead.
Kind regards
Wayne

Rated 5 out of 5 stars

Fantastic product and service

Fantastic product and service. Declan was brilliant contacting me and keeping me updated. I used the free resizing option to increase the size and it is amazing cannot tell the it has been resized at all. Beautiful.

8 May 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Karen,

Thank you for the lovely feedback — really pleased to hear you’re happy with the piece and that the resizing turned out perfectly.

I’ll make sure Declan sees your comments as well, he’ll appreciate that.

Enjoy your purchase, and hopefully we’ll see you back again soon.

Kind regards
Wayne

Rated 5 out of 5 stars

Very efficient and straight forward

It’s really easy to bid. Fees are clear and concise. Delivery was extremely prompt.
My only suggestion would be to have a bit more detail in the listings as to what is available. The picture of a box isn’t always so helpful. Otherwise, really good to deal with.

1 May 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Andrew,

Thank you for the honest feedback — really pleased to hear you found the process straightforward and efficient.

We also appreciate the constructive comments regarding the listings and imagery. That’s something we’re continually working on improving, so feedback like this is genuinely helpful.

Thanks again for your support, and we hope to see you back in the auctions again soon.

Kind regards
Wayne

Rated 5 out of 5 stars

Made a bid on a beautiful ring accepted…

Made a bid on a beautiful ring accepted and phone call from WLC all done so efficiently and lovely polite customer service. So happy with ring.

7 May 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Mrs Bevan,

Lovely to hear you’re so happy with the ring.

Thank you for your kind comments about the team as well — we always aim to keep the whole process smooth and efficient from start to finish.

Enjoy your purchase, and hopefully we’ll see you back with us again soon.

Kind regards
Wayne

Rated 5 out of 5 stars

Last acution i won 3 liquor bottles.

Last acution i won 3 liquor bottles.
And had a chat with thanasis
And i asled him to please if he can send the delivery asap
And within 24 hours i got my delivery all thanks to him and the team.

26 April 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Mr Yadav,
Thank you for the great feedback.
Really pleased the team were able to get everything turned around quickly for you, and I’ll make sure Thanasis sees your comments as well.
Enjoy the bottles, and we hope to see you back in the auctions again soon.
Kind regards
Wayne

Rated 5 out of 5 stars

Amazing level of customer service

Amazing level of customer service, quick and efficient delivery and the item I won (a platinum and diamond ring) is beautiful and exactly as described.

19 April 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Sarah,

Thank you for the lovely feedback — really pleased to hear you’re happy with both the service and your ring.

It’s always great to know an item arrives exactly as expected and makes such a positive impression.

Enjoy your purchase, and we hope to see you back with us again soon.

Kind regards
Wayne

Rated 5 out of 5 stars

I recently used WLC Auctions for the…

I recently used WLC Auctions for the first time while searching for a special gift for my son’s 21st birthday. As expected, I did plenty of research beforehand and was very impressed by the positive reviews.

I was delighted to win the auction for a high-value item, although I was naturally a little cautious about the delivery process. However, I was reassured to learn that the package would be fully tracked and insured for its full value. The item arrived quickly, was exactly as described, and I couldn’t have been happier with the purchase.

The communication from their after-sales team was excellent throughout. Any questions I had were answered promptly and professionally.

WLC Auctions is a genuinely professional and trustworthy auction website, and I would have no hesitation in using them again for future purchases.

12 April 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi James,

Thank you for taking the time to leave such a detailed review.

Buying a special gift always carries extra importance, so we’re delighted everything arrived exactly as expected and that the whole experience gave you confidence from start to finish.

Your comments about the after-sales team are greatly appreciated as well. We work hard to ensure buyers feel looked after throughout the process.

We truly appreciate your trust in us and hope the gift made for a fantastic 21st birthday.

Kind regards
Wayne

Rated 5 out of 5 stars

1st time I’ve used the auction house and give them 5 stars.

1st time I’ve used the auction house and successfully bid for a couple of items. I found their system easy to navigate and following instructions simple to manoeuvre.unfortunately due to a mix up, which I take ownership for, they delivered my items to the wrong address. A telephone call to them and a conversation with extremely helpful sympathetic staff I got things sorted immediately and a delivery the next day.
First impressions are WLC are a slick and professional business and will definitely bidding for future lots.
The items I purchased were genuinely cheaper than the market price and they arrived well packaged and quickly too.

19 April 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Richard,

Thank you for your fantastic feedback — it’s great to hear your first experience with us was such a positive one. We’re especially pleased the team were able to resolve the delivery mix-up quickly and get everything back on track for you.

It’s also great to hear the value and overall process met your expectations, as that’s exactly what we aim to deliver every week.

We appreciate your support and look forward to having you back in the auctions again soon.

Kind regards
Wayne

Rated 5 out of 5 stars

I won a pair of Ray-Ban glasses

I won a pair of Ray-Ban glasses, and the whole process was smooth and easy from start to finish. The instructions were clear, and everything was handled efficiently, which made the experience stress-free. I also appreciated how quickly everything was processed and delivered. Overall, it was a great experience, and I’d definitely recommend it to others.

12 April 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Sunday,

Thank you for your kind feedback — great to hear the whole process was smooth and straightforward from start to finish. We’re especially pleased the speed of processing and delivery stood out, as that’s something we focus on each week.

We appreciate the recommendation and look forward to having you back in the auctions again soon.

Kind regards
Wayne

Rated 5 out of 5 stars

Always great lots on sale and at a…

Always great lots on sale and at a fantastic price including postage and fees.
Delivery is prompt,with good communication.

5 April 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Nicola,

Thank you for your kind feedback — great to hear you’re enjoying the range of lots and the overall value, including fees and postage.

We’re also pleased the delivery and communication have been consistent for you, as that’s something we work hard to maintain.

We appreciate your continued support and look forward to having you back in the auctions again soon.

Kind regards
Wayne

Rated 5 out of 5 stars

Easy process and very swift delivery

12 April 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Mark,

Thank you for your feedback — great to hear you found the process easy and the delivery swift.

We appreciate your support and look forward to having you back in the auctions again soon.

Kind regards
Wayne

Rated 5 out of 5 stars

Delivery service was quick

Delivery service was quick , bit apprehensive at first being my first order , didn't need to worry though, everything went smoothly and happy with my quality product

12 April 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Jamie,

Thank you for your feedback — it’s great to hear everything went smoothly, especially on your first order. We’re pleased the delivery was quick and that you’re happy with the quality of your item.

We appreciate your support and look forward to having you back in the auctions again soon.

Kind regards
Wayne

Rated 5 out of 5 stars

Quality items

Great website easy process when buying and great service and delivery once purchased

29 March 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Elizabeth,

Thank you for your review — we really appreciate it. Great to hear you found the process easy and were happy with the service and delivery.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Smooth and convenient experience

Smooth and convenient experience

29 March 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi JC,

Thank you for your review — we’re pleased to hear you had a smooth and convenient experience.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

excellent custome service

I received a call from Danielle, who was very professional and clearly showed how much they care about their customers. She took the time to clarify all my concerns and made me feel much more confident and reassured about how the auction process works.
She also explained that they handle large volumes of iPhones, which is why the same images are often reused, as updating each listing individually would be very time-consuming.
Thank you again, Danielle — your customer service was excellent. Based on this experience, I’ve updated my review to 5 stars.

5 April 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Rocco,

Thank you for updating your review — we really appreciate it. I’m pleased Danielle was able to take the time to explain everything clearly and give you that reassurance.

We always say the same thing internally — if a buyer lets us know there’s an issue, we will resolve it. We never leave anyone unanswered or dissatisfied, and your experience reflects exactly how we aim to handle every situation. Customer satisfaction means far more to us than any commission from any single lot.

Thank you again for your kind words and support.

Kind regards,
Wayne
WLC Auctions

Rated 5 out of 5 stars

Great auction site

Great auction site, always a lot of quality items up for auction. All fees are shown up front, so no surprises after a winning bid.

29 March 2026
Unprompted review
WLC Online Auctions logo

Reply from WLC Online Auctions

Hi Andy,

Thank you for your feedback — it’s great to hear you’re enjoying the variety and quality of items we offer. We’re also pleased the transparency around fees is clear and helpful, as that’s something we place a strong focus on.

We appreciate your support and look forward to seeing you back in the auctions again soon.

Kind regards
Wayne Cooper
WLC

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