WKG Sports LTD Reviews 

174
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Great communication with the team when asking for information on the equipment. kept up to date with delivery and they even came and set it up for me as well

Rated 5 out of 5 stars

We recently bought a turbo trainer from WKG and unfortunately, it developed an issue. However, after emailing the team at WKG, I received a call within 24 hours from Jon who did some trouble shootin... See more

Rated 5 out of 5 stars

Purchased new Zycle smart trainer following a quick online chat with these guys to check it meets my requirements. Ordered, paid and was delivered following day! Set up was easy, did have a few questi... See more

Rated 4 out of 5 stars

Very good customer service. No conplaints with the product so far. However, delivery from UPS is rubbish. They kept leaving mails saying I missed delivery when in fact I'm at home in all occassions an... See more

Company details

  1. Fitness Equipment Store

Written by the company

Professional fitness equipment for home, garage, tactical services and professional sports


Contact info

4.8

Excellent

TrustScore 5 out of 5

174 reviews

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4.8

All reviews

(174)

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Rated 4 out of 5 stars

REAX Chain.

I was grateful that I was able to obtain or REAX chains 2 from WKG Sports at a decent price. I was somewhat disappointed that it did not come with in the REAX company packaging (tin) as it has done when put purchased from another company, hence the lack of 5th star.

22 July 2021
WKG Sports LTD logo

Reply from WKG Sports LTD

Hi Wyn, thank you for your positive comments. We are sorry about the packaging being different from what you were expecting. The REAX CHAINS were supplied to us from REAXING, Italy in boxes. We have also previously been supplied by the factory as the RX1297 PT pack which included the Tin Can and Instruction cards too but these were at a higher price. We have now updated the item description now to make it clear. Thanks again for your support.

Rated 5 out of 5 stars

Nors

So glad to finally get my hands on some weights. Excellent quality and always good when a code can be used at check out.

19 June 2021
Rated 5 out of 5 stars

Thank you WKG for amazing response…

Thank you WKG for amazing response quicker, honest, helpful unlike other company I dealt with.Had our mistake only occurred with WKG who didn’t keep my £350.00 for omnium trainer I’d cancelled unlike Winstanley Bikes (DONT USE) who cancelled order as out of stock & item I’d found elsewhere 1 week before they sent it holding onto £279.00. Bank having to use section 75 chargeback because they won’t refund. I wasn’t allowed to refuse delivery (ringing doorbell for next 2 days where only vulnerable adult in home if didn’t take parcel) so left with £20 postage.
WKG honest, polite & helpful dealing with me. Brilliant customer service - you find out about that when things need sorting out. Cancelled order straight away, emailed pleading confirmation cancellation & refund, done under 24 hours. Fantastic WKG can’t praise more highly

15 May 2021
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service, Peter was happy to answer questions and the bike we bought was delivered very quickly. Would use again.

1 April 2021

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