Professional, reliable, great value for money and a wondeful service. Wizard Fix have helped me in so many ways over the last few months, following the death of a very old friend. Transporting preciou... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
From my first enquiry to having the work done was fantastic . They were helpful, friendly and very professional. The man who came to do 2 jobs was absolutely brilliant. He worked extremely hard, was... See more
My dining room cabinet had in built lights but was missing the transformer leads to power the lights. Wizard Fix did a brilliant job refitting the transformer so it could be powered from a power socke... See more
I had a super king bed come out of storage but was missing all the screws to put back together. Morgan and his colleague Mani were able to put a proposal together of how they would attach the skirting... See more
Company details
Written by the company
Professional Flat Pack Assembly & Furniture Moving Services
Contact info
Kemp House, 152 – 160 City Road, EC1V 2NX, London, United Kingdom
- 02082127795
- hello@wizardfix.co.uk
- wizardfix.co.uk
4.9
Excellent
173 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Amazing service and on time
17 December 2022
Unprompted review
Excellent service
Excellent service, and really great communication. Would thoroughly recommend.
6 December 2022
Unprompted review
Wonderful company
After being let down by another company, I luckily found Wizard Fix. From start to finish they were a pleasure to deal with. Polite and professional on the phone. Booking was a breeze and Chris, who came to assemble my item, was friendly, warm and right on time. He finished the job super fast too! They will always be my first point of call if I ever need anything else assembled. Definitely recommend!
12 December 2022
Unprompted review
Beware
We employed Wizard Fix to hang some new doors on a IKEA PAX wardrobe. Unfortunately the fitter scratched one of the doors while fitting and then blamed my tenants because they had not cleared out the wardrobe. They were in the flat and if they had been asked would have done so. The reason Wizard Fix have been given 2 stars rather than 1 is because they offered a £40 credit off the next job, but on the other hand refused to make a proper refund. They also refused to accept liability for the damage they caused. Not a good experience at all and the new doors have an ugly scratch.
28 November 2022
Unprompted review
Reply from Wizard Fix
Dear EH,
We're really disappointed to have received such a review and more importantly, that you feel we have let you down.
The job you had employed us to carry out was completed in full. For this reason, there were no grounds to offer you a refund, as the requested service had been completed.
Regarding the slight scratch on your wardrobe doors, this is of course extremely unfortunate and if it were as a direct result of our team, we would correct this as needed.
In this instance, the occupants at the premises had failed to prepare the work space and empty the wardrobe, which was unfortunately overfilled with belongings which caused the slight scratch to the newly attached doors. A picture was sent to you highlighting this.
Our terms and conditions do quite clearly state, that work spaces should be prepared ahead of our visit. These terms are sent to you inside your booking confirmation, at the time of booking.
Our team are under strict instruction to never handle customer personal belongings, under any circumstance, whatsoever. With this in mind, the team will of course follow their training and avoid handling the contents of the wardrobe during the job.
Despite this unfortunate incident, we offered you a £40.00 voucher to be used on any of our services with no time constraints, as a goodwill gesture.
We feel this was a generous offer considering there was no fault of the team who attended.
Nonetheless, we're glad your job is completed and your new wardrobe doors are operational, fixing the issue you had.
We wish you the best for the future.
Wizard Fix Team
Assembly of bedroom furniture
I needed help assembling bedroom furniture and contacted Wizardfix via the WhatsApp function. I was able to make an appointment at my preferred time on my first choice day within the same week. The team contacted me in advance with their ETA. Team of three arrived to assemble two double platform beds, wardrobe, desk and chest of drawers. Took roughly 3 hours. All looks good, no problems at all. I would definitely recommend Wizardfix and will happily use again.
27 November 2022
Unprompted review
Wizard Fix are Fantastic
I had been let down by a couple of different Handymen friends had recommended to put up curtain poles. I used Wizard Fix about a month ago to assemble flat pack wardrobes. I didn't know if they would consider a couple of curtain poles so I contacted Adam at Wizard Fix. He came back with an immediate quote. My call was on Thursday 24th November on Sunday 27th November in the morning my Curtain Poles were installed by Mani who was efficient, polite and tidy. I will be using them as my go to Handyman Service and recommended them highly.
27 November 2022
Unprompted review
The best assembly company person you sent was outstanding…
The person you sent was outstanding knew what he was doing and worked very neatly in a confined space and was very polite I would definitely recommend using your company again
23 November 2022
Unprompted review
First time I asked for a service from…
First time I asked for a service from wizard fix …it’s was great experience..Professional team ..setting up a bunkbed and two closets very neatly and within three hours ..thanks Gary and fares
Highly recommended ⭐️⭐️⭐️⭐️⭐️
13 November 2022
Unprompted review
Great Guys job well done
Great Guys really friendly and did the job easily. Also put the furniture really tidy in the garden. I will definitely recommend them to my friends I will use them again.
10 October 2022
Unprompted review
Totally professional service
14 October 2022
Unprompted review
Happy to recommend Wizard Fix
Happy to recommend Wizard Fix. Good communication from start to finish. The guys who built our wardrobe were very polite and professional and we’re pleased with the end product. We did have a couple of issues with some elements of the service but Adam responded to, and dealt with these quickly and efficiently. Overall happy.
9 November 2022
Unprompted review
Absolutely fantastic service
Absolutely fantastic service, tried a few other repair services and they was , well if you buy the part we WILL try to fix it, wizard, no problems drop it off and the next day it was delivered back to my front door for less money than others were going to charge for labour, can and will totally recommend the service you will receive.
2 November 2022
Unprompted review
Ikea cupboards build
reliable, efficient, friendly and really good value - will definitely use again!
30 August 2022
Unprompted review
A very professional service.
Wizard Fix are a very professional service. The Assembling team Morgan and Mani were excellent, punctual, very tidy and polite.
28 September 2022
Unprompted review
Repeat customer
This is the 2nd time I have used Wizard Fix.on both occasions service has been excellent. All staff I have met have been efficent, knowledgeable and courteous Definitely recommend.
1 October 2022
Unprompted review
New bed
The website was easy to navigate and the job I needed to be done was sorted very quickly. I paid for the work before it was carried out but trusted the company to honour the work needed. The person turned up on time on the day agreed (online) they were wearing a uniform with the name of the company and told me how long the work would take. The work was completed (putting together a bed delivered in three boxes). Bed now in place and looks perfect. Very pleased with the whole experience.
15 September 2022
Unprompted review
Fantastic service and communication at…
Fantastic service and communication at short notice. The team fixed the furniture and set up everything and were really helpful. Would definitely use again.
15 September 2022
Unprompted review
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