Wizard Works Reviews 345

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the products, noting their durability and excellent design. Many people appreciate the swift delivery and efficient packaging, with orders often arriving faster than estimated. Reviewers also highlight the ease of ordering through the website and the company's helpful communication regarding product choices and order updates. However, some customers experienced initial issues with their orders being lost in transit, though the company promptly resolved these by sending replacements.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers highlighting the high quality and... See more

Quality

People report positive experiences with quality, consistently praising the high craftsmanship and durability... See more

Delivery service

Customers generally report positive experiences with delivery service, highlighting quick dispatch and prompt... See more

Order

Customers consistently note positive experiences with order, finding the process easy and delivery smooth.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My order was lost in the mail at the time the tariffs were implemented. I let Wizard Works know it hadn’t arrived after several weeks and they sent me another set of bags, which arrived promptly. Luck... See more

Rated 5 out of 5 stars

I really appreciated that Wizard Works took the time to reach out about my order during major shift in their product range, allowing me to choose whether to receive the as yet unreleased version of th... See more

Rated 5 out of 5 stars

I'm so impressed with this clever mounting solution for a front bag light! It's well-made, looks sleek on the bike, and works exactly as needed. It’s this kind of smart, innovative thinking that makes... See more

Rated 5 out of 5 stars

I've bought a few bags from Wizard Works and the design and quality of everything is always amazing. The bags are obviously an investment, but it always feels worth it. I'm always interested to see wh... See more


Company details

  1. Fabric Product Manufacturer

Written by the company

Wizard Works is a manufacturer of high end bicycle luggage, made in the heart of South London. We make technical and well performing products while maintaining an aesthetic thats lies somewhere between timeless classic and 80’s rave Our studio & Workshop is open by appointment only


Contact info

4.9

Excellent

TrustScore 5 out of 5

345 reviews

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Asks customers to review

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Rated 4 out of 5 stars

Very happy with fast service and thoughtful packaging

The bag arrived quickly with no plastic packaging, I made a mistake with sizing so had to send back (my fault - the sizes are on the website, I have since re-ordered the smaller size), the full amount was credited back to my account within a few days of posting the parcel. Minor gripe that there was no free return option on such a premium product but overall pretty happy.

21 June 2022
Rated 5 out of 5 stars

The Answer is Shazam!

I commute to work most everyday usually on my Trek because it has saddlebags so it's easy to carry work clothes, laptop and the like. I wanted to ride my Felt road bike sometimes but the backpack, especially in the Memphis summers, was a little more than I wanted to do.
I ran across this bag made by Wizard Works and that seemed like it would fit the bill. I must say it did do just that! It arrived quickly and great communication with Harry and the team there!
I purchased the Shazam Regular with Carradice Bagman Quick Release Support and it is great! Holds everything I need to commute or go for extended adventures...

31 May 2022
Rated 5 out of 5 stars

Amazing bike bags

Amazingly made hand made bike bags that are well thought out & are definitely fit for purpose by people that are passionate about what they do. Doesn’t get any better than that. & I love the personal touch when you open the box with the hand written note.
They listen to cool music when packing too! 100% recommended!

30 May 2022
Rated 5 out of 5 stars

I’m completely smitten with this bag

I’m completely smitten with this bag. First off the labeled dimensions on the website were spot on, so it fit my frame exactly as I expected it would. Secondly the build quality is top tier, very premium feeling. The shipping was prompt and arrived within the estimated time frame.

29 May 2022
Rated 5 out of 5 stars

The Go go top tube bag is AWESOME

The Go-Go top tube bag is AWESOME. I purchased the regular size and it had plenty of room to store my the majority of my nutrition needs and a battery brick to power my head unit during a recent bikepacking race. I'm using it with the DrJ0n DeWidget and it worked excellent! the bag was stable through all the gnar and chunk on the ride. Oh... and that splatter colorway is pretty sick too!

23 May 2022
Rated 5 out of 5 stars

Amazing bags… amazing people!

I ordered a custom go go top tube bag from these wonderful guys. It arrived way ahead of the three week lead time I was advised about. The quality is first rate. The only issue you will have is choosing the correct colour combo and deciding when to buy the other bags they make 😉

22 May 2022
Rated 5 out of 5 stars

Magic Bags

Have several Wizard Works bags now and all of them are great. Arrived when expected and just top service all round.

4 March 2022
Rated 5 out of 5 stars

Wizard Works Framebagracadabra…AWESOME

Wizard Works Framebagracadabra…AWESOME! I have been in the early tranche of purchasers of this FABULOUS frame bag! I have a small framed Brother Cycles Mehteh and the medium bag fits like a glove… I LOVE it - deceptively capacious, the bag holds plenty and the zip…Oh The Zip - very robust and easy to operate one handed with a winter glove on… it’s BRILLIANT! I cannot recommend this enough - cracking bag and a UK producer to boot… Get one - you won’t regret it! Magic indeed!

3 March 2022
Rated 5 out of 5 stars

Best Bag ever !!!!

I bought the Shazam saddle bag and the new Framebagracadabra both are fantastic the design and the quality are awesome.
And the fitting on the Bomtrack Hook EXT is perfect

2 March 2022

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