withpersona.com Reviews 181

TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 89 reviews, most reviewers were let down by their experience overall. Many customers found the identity verification process to be ineffective and frustrating, often failing to verify documents even after numerous attempts and with clear images. People reported issues with the app and website not working correctly, including camera failures and an inability to link devices, leading to significant time wasted. This often resulted in users being locked out of other services or experiencing delays, highlighting a catastrophic failure in the service's core function. However, some people mentioned that the process was simple and worked without friction, particularly when verifying passports and selfies, and without requiring a mobile application installation. A few others also felt that the service provided more security due to biometric scans.

What people talk about most

User experience

Reviewers highlight negative aspects of user experience, with many finding the identity verification process... See more

Service

Customers consistently note negative experiences with service, describing it as "absolutely terrible" and... See more

Website

Clients share significant frustration with the website, particularly regarding identity verification, with... See more

Application

Customers express significant frustration with the app, citing its inability to verify IDs and passports,... See more

Product

Reviewers mention significant dissatisfaction with the product, stating it is not production-ready and should... See more

Reviews shaping this summary

Rated 1 out of 5 stars

We are In Sweden, we need LinkedIn login approval on a suspended account for a non-profit managerger who feeds and educates children. LinkedIn uses Persona for verification of the user (why),... See more

Rated 1 out of 5 stars

ABSOLUTE RUBBISH site. In Australia as in other modern countries, we've opted for digital licenses which are in an app on our phone. they provide more security as are only viewable with biometric sc... See more

Rated 1 out of 5 stars

For a three-minute identity check, this is what Persona collected: My full name — first, middle, last My passport photo — the full document, both sides, all data on the face of it My sel... See more

Rated 1 out of 5 stars

Persona, is leaking consumers data of kids thats young, chatgpt can store your face in there model (Sora 2) sometimes and persona is making ram expensive. Persona Registered as an company on this date... See more


Company details

  1. Business Services

Written by the company

Persona is an online identity verification platform that enables businesses of all sizes to collect, verify, and manage user identities throughout the customer lifecycle. Trusted in over 200 countries and territories.


Contact info

1.2

Bad

TrustScore 1 out of 5

181 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Do not trust this company

Do not trust this company. They collected my ID for LinkedIn verification, but LinkedIn claimed they never received it from them. When I tried to reach out to Persona for clarification, I received no response. I strongly advise against using this company or submitting any personal IDs through their platform.

10 September 2025
Unprompted review
Rated 1 out of 5 stars

Certainly not GDPR approved

This company collects far more personal data then it would require to do its job (in case of Linkedin).
@Everyone: contact your national Privacy watchdog and file a formal complaint against Persona and Linkedin.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

I am trying to login to my Reddit…

I am trying to login to my Reddit account. Keep in mind I have NEVER had to prove my age to login to Reddit. Quite clear somebody is making money here. Is it redditors absolutely not. Is it the company possibly. Is it persona absolutely! Making money off redditors. If I have to do this tell Reddit I’m done after three years.

19 August 2025
Unprompted review
Rated 1 out of 5 stars

Persona id verification never works

Persona id verification never works. Such was the case on windows desktop, laptop, old smartphone, new smartphone. Persona is prescribed by linkedin, which also says that linkedin is a very stupid company. otherwise it had never chosen Persona to verify.

18 August 2025
Unprompted review
Rated 1 out of 5 stars

Don’t give them your data

POS company with zero transparency or accountability, and POS user interface that doesn’t work. I shouldn’t have to give my government ID to anyone who isn’t a government official, and if I do the platform better work. Can’t verify selfies and can’t verify ID, so what’s the point if not to harvest biometrics and personal data for further use?

3 August 2025
Unprompted review
Rated 1 out of 5 stars

Absolute unusable dogshit

Absolute unusable dogshit, it keeps arbitrarily saying that my ID isn’t clear enough or the details aren’t clear enough even when I have taken a damn near perfect picture. This needs to be taken off of the internet completely.

2 August 2025
Unprompted review
Rated 1 out of 5 stars

useless

Tells me there are multiple faces in my frame when there's only me, and the it tells me to move closer to the camera, and nothing happens. It's useless. Site owners DON'T USE THIS AGE VERIFICATION SCAM.

2 August 2025
Unprompted review
Rated 1 out of 5 stars

Useless age verification process

Useless age verification. Doesn't work. Tried with the curtains open in the daylight. Tried the curtains closed in the daylight. Tried with the light on at night. Tried extreme close-up. Tried at a bit of a distance. No matter what you try, it fails to verify the obvious, as it doesn't work. It just repeatedly says "Make sure your face is visible and well lit" when it already is.

26 July 2025
Unprompted review

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