Wisey Reviews 

5,747
•
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 1,215 reviews, reviewers had a great experience with this company. Customers frequently praise the customer service team for being extremely responsive, helpful, and kind when resolving various questions. People also find the application to be a very professional, well-organized tool that genuinely helps them improve their daily focus and overcome procrastination. However, some customers also noted unexpected subscription charges and frustrating difficulties with the overall billing process. Reviewers mentioned being billed unexpectedly long after starting a trial or experiencing extra fees during the initial setup phase. Several users shared concerns about recurring payments continuing even after attempting to cancel their memberships.

What people talk about most

User experience

Users describe ambiguous interactions with user experience, as some consumers found the program very... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting superb assistance, very quick... See more

Subscription

Customers consistently note negative experiences with subscription plans, often facing unexpected monthly... See more

Application

Consumers find application to be ambiguous, with reviewers expressing frustration over unexpected... See more

Reviews shaping this summary

Rated 4 out of 5 stars

the process to get a refund was a little bit too lengthy after multiple emails. i cannot say anything about the actual app itself because I'm so ADD that I never got around to setting it up 😂 the cu... See more

Company replied

Rated 4 out of 5 stars

I'd love to give feedback, but I've only watched 1 video on day one. So I haven't so II don't have enough experience with it to evaluate is properly?It does seem very professional and well organized k... See more

Company replied

Rated 4 out of 5 stars

The app is great. Intuitive, interesting, helpful, and easy to use. In the beginning you have to make a habit of it. There’s no shaming when you miss, which is great. But making it a habit is key, a... See more

Company replied

Rated 4 out of 5 stars

Good. Very helpful when I had issues logging in. Communication was clear and helpful. Also great when I cancelled membership. Quick response and sorted straight away. Thanks.

Company replied


Company details

  1. Mental Health Service

Written by the company

Our product is designed to transform your personal productivity by tackling common challenges head-on. We provide actionable strategies and practical tools to help you overcome procrastination, manage ADHD, reduce stress, optimize your time management, and organize your environment. Our approach empowers you to stay focused, efficiently manage your time, and achieve your goals with greater ease. Discover how our innovative solutions can help you break through barriers and unlock your true potential. Experience a more productive and fulfilling life today!


Contact info

4.0

Great

TrustScore 4 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.0

All reviews

(5,747)

1,653 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I appreciated the team offering…

I appreciated the team offering alternative solutions that were unbeatable and helped me to stay with the program for even longer than I initially paid for

16 May 2026
Wisey logo

Reply from Wisey

Good day,

Thank you for taking the time to share your experience.

We’re really glad to hear that the alternative solutions offered by our team were helpful and made it possible for you to continue with the program longer than you originally expected. It’s great to know that this support had such a positive impact on your overall experience with Wisey.

We hope the program continues to be useful and rewarding for you.

Rated 1 out of 5 stars

AI shit

AI shit. Waste your money elsewhere.

16 May 2026
Unprompted review
Wisey logo

Reply from Wisey

Good day, Sigurður,

We are sorry to see that your experience with Wisey left such a negative impression, and we appreciate you sharing your feedback.

We have already contacted you by email to follow up on your review and would kindly ask you to check your inbox when convenient. If you are open to it, we would welcome the chance to continue the conversation there and better understand what led to this experience.

We hope to hear from you soon, and you are also welcome to reach out to us directly at support@wisey.app

Rated 5 out of 5 stars

Fast response

Fast response

16 May 2026
Wisey logo

Reply from Wisey

Good day,

Thank you for taking the time to leave a review.

We are glad to hear that the quick response stood out in your experience with Wisey. It is great to know that our support felt prompt and helpful when you needed assistance.

We hope Wisey continues to be useful for you and wish you a pleasant day.

Rated 4 out of 5 stars
Wisey logo

Reply from Wisey

Good day, Patrick,

Thank you for taking the time to leave a review.

It sounds like the content covered ideas You had already come across before, and we understand how that can make the experience feel less new than expected. At the same time, we are glad You gave Wisey a try and shared that impression.

If You would like, please reach out to our support team at support@wisey.app so we can better understand what kind of content You were hoping to see and look into how we can help further.

We hope to hear from You soon and wish You a pleasant day.

Rated 5 out of 5 stars

Great customer support

Great customer support. They respond quickly and actively work to find effective solutions.

15 May 2026
Wisey logo

Reply from Wisey

Good day, Mantas,

Thank you for taking the time to share your experience.

It is great to hear that our customer support team responded quickly and worked with you to find solutions that were genuinely helpful. Your note highlights exactly the kind of support experience we want people to have when they reach out to us.

We hope Wisey continues to be useful for you and wish you a pleasant day.

Rated 3 out of 5 stars

the big opportunity

I actually I don't participated, but from the question that ask me to answer they express the situation that I life. I think this program is big opportunity for people problem find it at career work and hard thinking and how prove they self and successful in any field of study.

15 May 2026
Wisey logo

Reply from Wisey

Good day, Safa,

We appreciate you sharing your impression of Wisey and the perspective you formed from the questions you were asked.

It sounds like the program resonated with your real-life situation, especially around career challenges, self-confidence, and finding a path to success in your field of study. We also understand that your experience may have felt incomplete since you did not fully participate.

If you would like to tell us more about your experience, please contact our support team directly at support@wisey.app. We would be glad to learn more about your perspective and continue the conversation. We hope to hear from you soon.

Rated 5 out of 5 stars
Wisey logo

Reply from Wisey

Good day, Jess,

Thank you for taking the time to leave a review.

We’re glad to hear that our customer service felt prompt and responsive. It’s great to know that your experience with Wisey was smooth and that you received help when you needed it.

We hope Wisey continues to be useful to you, and we wish you a pleasant day.

Rated 2 out of 5 stars

Not very useful

Not very useful. Expensive subscription. After your subscription expires, they lock your already paid content.

15 May 2026
Unprompted review
Wisey logo

Reply from Wisey

Good day, Aleksandar,

We appreciate you sharing your experience and understand why this left you dissatisfied.

It is clear that the app did not feel useful enough for you, and that the subscription cost together with losing access to content you believed you had already paid for was especially frustrating.

Please contact our support team at support@wisey.app so we can look into your situation more closely and discuss it with you directly. We hope to hear from you soon.

Rated 5 out of 5 stars

Swift and reassuring response received…

Swift and reassuring response received to a specific topic.

14 May 2026
Wisey logo

Reply from Wisey

Hi Peter,

Thank you for taking the time to leave this review.

It is great to hear that you received a swift and reassuring response on the specific topic you reached out about. Clear, timely support can make a real difference, especially when something needs a focused answer.

Have a great day.

Rated 1 out of 5 stars

Scam company!

Scam company!
Aimed at people with adhd who the company know are not going to read small print. Used this once. Did not find it helpful at all, then a few months later found my account was overdrawn as a payment for £55 had been taken out. When you read the small print you are signing up for a subscription even if most of you won’t use it as it’s not very good. Explained my disabilities and asked for a refund. Was told that payments are final and no refunds are given. Avoid the company and don’t make the mistake I did

14 May 2026
Unprompted review
Wisey logo

Reply from Wisey

Good day, Sasha,

I appreciate you sharing this feedback and understand how upsetting this experience was for you.

From your review, it’s clear that you felt misled by the subscription terms and then deeply frustrated when a charge appeared after you had only used Wisey once and did not find it helpful. I also hear your concern that the service felt especially difficult to navigate given your ADHD, which made the situation even more distressing.

Please contact our support team directly at support@wisey.app so we can look into your experience in more detail and discuss it with you properly. We hope to hear from you soon.

Rated 5 out of 5 stars
Wisey logo

Reply from Wisey

Hi João,

Thank you for taking a moment to share your review.

It’s great to hear that your experience felt both so good and beautiful. Even in a few words, your message comes across warmly and shows that Wisey made a positive impression on you.

Have a wonderful day.

Rated 5 out of 5 stars

Great customer service

An almost immediate response that was courteous, compassionate, informative, helpful and most of all accomplished what I wanted (cancel the repeated charges on something I've never used as my add/adhd apparently sidetracked me immediately after signing up) without trying to talk me out of it or sell me on something else - that goes a long way in considering checking it out again in the future. Thank you!

13 May 2026
Wisey logo

Reply from Wisey

Hi Michelle,

Thank you for taking the time to share this.

It’s great to hear that the response you received was immediate, compassionate, and genuinely helpful in resolving the repeated charges quickly. We also appreciate your noting that the cancellation was handled without pressure or attempts to steer you toward something else — that kind of straightforward support clearly mattered in your situation.

Wishing you all the best, and we hope you have a good day.

Rated 4 out of 5 stars

Great and Timely Customer Support

I appreciate your customer support and timely response. I got charged extra charges outside my planned subscription, but I got refunded within few hours after reporting

12 May 2026
Wisey logo

Reply from Wisey

Hi there,

Thank you for taking the time to share your experience.

We’re glad our support team could respond quickly and help resolve the extra charge soon after you reported it. It’s especially good to hear the refund was processed within a few hours, and we appreciate your recognition of the support you received.

Wishing you a pleasant day ahead.

Rated 5 out of 5 stars

Very quick and efficient answer

Very quick and efficient answer ( within minutes !) to my connection issue -> issue solved. Great !

12 May 2026
Wisey logo

Reply from Wisey

Hi Vincent,

Thank you for taking the time to leave this review.

It’s great to hear that your connection issue was resolved within minutes and that the support you received felt quick and efficient. A fast response can make all the difference when something is blocking access, so we’re glad the solution was clear and effective for you.

Have a great day.

Rated 1 out of 5 stars

Can't review the app as I never used…

Can't review the app as I never used it. Signed up and was charged £39.99 per month. When I tried to cancel and request a refund, I was initially refered to their "Money-Back Policy" and offered a 50% goodwill gesture. What they failed to mention is that their internal refund policy is entirely irrelevant under UK consumer law, specifically the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.

After making clear I would pursue a PayPal dispute, they processed two refunds in full, my initial complaint only required one. It shouldn't take knowledge of consumer law and the threat of a formal dispute to get basic fair treatment.

Seemed to be hoping I would accept 50% of one payment and go away. I ended up with 4 times that. If you've been told their policy means you can't get a refund, that's not true. Also anyone from Wisey looking in, if you had not continually pointed me to your "refund policy" I would have been happy to leave you with one of the payments, as a gesture of good will.

12 May 2026
Unprompted review
Wisey logo

Reply from Wisey

Hi Chris,

We’re very sorry to hear that your experience with Wisey left you feeling disappointed and frustrated.

We understand your concerns regarding charges, refunds, and the way the process was communicated to you, especially since you did not actively use the platform. We appreciate you sharing your experience and regret that the resolution process did not meet your expectations from the beginning.

We’re glad to hear that your case was ultimately resolved, but we understand your feedback regarding communication and customer experience. If you have any additional questions or would like us to review anything further, please contact us at support@wisey.app.

Rated 5 out of 5 stars

Very considerate and personable reply.

Prompt response time, considerate attitude and flexible enough to compromise.

12 May 2026
Wisey logo

Reply from Wisey

Hi there,

Thank you for taking the time to share your experience.

It’s great to hear that our prompt response, considerate approach, and willingness to find a compromise stood out to you. Creating a smooth and respectful experience in situations that require flexibility is something we care a lot about, so your words mean a lot.

Wishing you a wonderful day.

Rated 1 out of 5 stars

Con that scams money from people

Con that scams money from people with opaque information about subscriptions and payments. I had sudden incremental and extortionate payments at times I didn't expect. This is a marketing scam with little value. They steal as much money from you as quickly as possible before you quit because it's useless yet dressed up to look great.

EDIT: They have provided a canned reply to quash the truth and make it seem like they weren't in the wrong. Watch out, they are snakes. NEVER purchase their app! They lie!

12 May 2026
Unprompted review
Wisey logo

Reply from Wisey

Hello James,

We’re very sorry to hear about your experience and understand how upsetting and frustrating this situation must feel.

We take concerns about subscription clarity, billing transparency, and customer trust very seriously. Your feedback is important to us, and we regret that the platform did not meet your expectations or provide the value you were hoping for.

We would like the opportunity to review your case in detail and better understand the charges you experienced. Please contact us at support@wisey.app with your account and billing information so we can investigate and assist you further. Take care!

Rated 5 out of 5 stars

It was a great experience with a great…

It was a great experience with a great product unfortunately just having to cut back on things as we all know our economy is in the toilet thank you so much

11 May 2026
Wisey logo

Reply from Wisey

Hi there,

Thank you for taking the time to share your experience.

It means a lot to hear that you had a great experience and found the product great as well. We also understand that sometimes wider economic pressures mean having to make difficult choices, even when something has been working well for you.

Wishing you all the best and a good day ahead.

Rated 5 out of 5 stars

Great customer support

I appreciate the quick response and help of the support people.

11 May 2026
Wisey logo

Reply from Wisey

Hi Aydogan,

Thank you for taking the time to share your review.

It is great to hear that our support team responded quickly and was able to help when you needed it. A prompt, clear response can make all the difference, and we are glad this was your experience with Wisey.

Have a wonderful day.

Rated 5 out of 5 stars

Spot-on and Very Relevant …

The information is spot-on and very relevant. The document was not too heavy, so easy to read and absorb.

11 May 2026
Wisey logo

Reply from Wisey

Hi Joan,

Thank you for taking the time to leave this review.

It is great to hear that the information felt accurate and genuinely relevant to what you needed. We are also glad the document was easy to read and not overloaded, making it simpler to take in and use.

Wishing you a pleasant day.

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