3 Star Experience
Ordering online was easy and the prices were great. However, delivery to the store took longer than expected.
12 March 2026
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3.0
Average
15 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
It's a genius product!
This is a genius thing and I'm very pleased with it. However, please be aware that you can't see on the car's display if a user does not put the safety belt into the adapter.
8 January 2026
Love this screen protector
Love this screen protector, it makes my phone easier to use and more comfortable. The waterproof, anti-fingerprint, privacy, and impact protection features are outstanding.
7 January 2026
It's a scam
It's a scam , said it was delivered it was nowhere to be seen , after emailing customer service they said they'll send me another one if I paid for the shipping and to write a 5 star review. Lost my money and no package
15 July 2025
Unprompted review
Reply from Winterrial
Hello, if you haven't received your package even if it was delivered, please contact us for proof of receipt. We won't lie and claim it was delivered if it wasn't. The package's logistics history is recorded on our platform. We apologize that you didn't receive your product. We understand your frustration. To resolve your issue more efficiently, please contact our customer service email: service@winterrial.com. Our dedicated customer service team will review the situation and provide the best solution.
No parcel
My tracking said parcel delivered on the 3th June at 2.15 by Amazon, the package is nowhere to be seen 😑
3 June 2025
Unprompted review
Reply from Winterrial
We apologize for the unpleasant shopping experience you've experienced. In this case, your package may have been lost, and we can arrange for reshipment. We understand your concerns, and to resolve your issue more efficiently, please contact our customer service email: service@winterrial.com. Our dedicated customer service team will provide you with the best solution within 24 hours.
It’s been a month and I haven’t…
It’s been a month and I haven’t received the phone protection yet: wish I had checked the reviews here first.
12 December 2024
Unprompted review
Dreadful experience
Dreadful experience. Ordered the dust free phone screen. It took forever to arrive and when it did, I tried to install as per the video and it just literally fell to pieces. It was supposed to be anti spy, it wasn’t. When I complained they asked for photos, which I sent, then all I got after that was a standard corporate response saying my email had been settled. It hadn’t. I gave up in the end. Avoid. 😡
31 October 2024
Unprompted review
AVOID
Took over a month to arrive. Tracking was as useless as customer service.
Overpriced for item. AVOID
1 October 2024
Unprompted review
Purchased from tick tok shop has been…
Purchased from tick tok shop has been over 4 weeks still no order delivered
Fake tracking numbers
19 September 2024
Unprompted review
Useless products, even worse support response
I would prefer to leave no stars at all. A complete rip off, sending out shoddy items- neither as described in their product details nor fit for purpose. Support is very very slow to respond. I have asked PayPal to intervene - although it’s only a small amount these rip off merchants need to be curtailed
17 September 2024
Unprompted review
Keep getting marketing emails from them…
Keep getting marketing emails from them even after unsubscribing. Asked for them to delete my details under gdpr 3 times. Instead of complying with the law, They instead said I should add them to my emails blacklist. I now can’t email them directly to a change they made their end, but this morning I got yet another marketing email.
16 August 2024
Unprompted review
Would score 0 if I could
Would score 0 if I could . Very unhelpful do not use
15 July 2024
Unprompted review
Appalling Service
Appalling Service. Been waiting for my order for 4 weeks. After asking for a refund, they have suggested that I refuse delivery and when it’s returned to them, then they will refund. Who knows how long that would take. Email responses are rude too !
2 July 2024
Unprompted review
SCAMMERS - DO NOT USE.
They sent a completely different product from the one I ordered, and then tried to fob me off fairly aggressively when I asked for a refund. I have opened a case through PayPal as I no longer wish to have any dealings with this company.
10 June 2024
Unprompted review
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