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WinGameStore Reviews 376

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TrustScore 5 out of 5

4.9

Video Game Store
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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding games at significantly lower costs than elsewhere. Many appreciate the instant delivery of game keys and the smooth, secure payment process, highlighting the ease of use and reliability of the website. While the majority of experiences are positive, some customers have encountered ambiguous situations regarding their orders. These instances, though not widespread, suggest that while the overall purchasing process is generally seamless, there can be occasional uncertainties that some users experience.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the instant delivery of game keys,... See more

Price

Reviewers highlight positive aspects of price. Customers consistently praise the competitive and affordable... See more

Website

Clients share positive opinions on the website. Many reviewers praise the ease of use, smooth transactions,... See more

Payment

Consumers find payment to be a positive experience. Many reviewers highlight the simplicity of the payment... See more

Order

Reviewers mention ambiguous feedback about order. Some customers found the purchase process quick and easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got myself Elden Ring Nightreign Deluxe Edition for 10€ cheaper than the price on Steam. Got the game immediately upon purchase. 5/5

Company replied

Rated 5 out of 5 stars

Great niche site, competitive pricing, reliable, safe and secure, though their game selection is a little lacking. Keep them in mind though as their customer service is also excellent.

Company replied

Rated 5 out of 5 stars

bought a game for about 50% of the normal price, saved around 25€. got the game key instantly, activated it, installed game. everything works phenomenally.

Company replied

Company details

  1. Video Game Store
  2. Game Store

Written by the company

As an authorized digital games retailer since the 90s, we have delivered millions of copies from thousands of publishers and developers to millions of PC, Mac, and Linux customers. We are a private business, run and maintained by gamers who have collectively been in the gaming industry for over fifty years.

Contact info

4.9

Excellent

TrustScore 5 out of 5

376 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Recieved my order.

Recieved my order.

BLIK is unsupported as a payment option.
Had to pay with Paypal which I rather to avoid at all cost.

20 December 2025
Unprompted review
Rated 5 out of 5 stars

It was my first purchase

It was my first purchase, the best price for the dolls for the game I wanted, at the best price, uncomplicated website and no payment, I recommend

6 December 2025
Unprompted review
Rated 5 out of 5 stars

Pretty easy to shop.

4 December 2025
Unprompted review
WinGameStore logo

Reply from WinGameStore

Thanks, glad you had a good time. We are always here to take questions and feedback!

Rated 5 out of 5 stars

Really good

This is my second purchase and it really has a whole lot of sales on strategy games and other games! I really like the website and it is definitely legit and one of the best key stores

11 October 2025
Unprompted review
WinGameStore logo

Reply from WinGameStore

Glad to have you back! Thank you much for the kind words, we try! :D

Rated 5 out of 5 stars

Excellent!

Best price in town, quick transaction, instantly received my key, all good. I recommend WinGameStore!

1 October 2025
Unprompted review
WinGameStore logo

Reply from WinGameStore

Awesome, hope the game has been a fun one for you!

Rated 5 out of 5 stars

Excellent

Excellent. Reliable, good prices, legitimate products.

21 September 2025
Unprompted review
WinGameStore logo

Reply from WinGameStore

Thank you for taking the time to drop us the great review! We pride ourselves on being as legit as possible.

Rated 1 out of 5 stars

They accept payment without processing the order for hours

I ordered a game, and have been waiting hours with no response. By reading reviews here I find out that they don't work during European working hours on weekends, and I have to wait for someone to manually approve my order. There was no warning about this when I placed the order. No where does it say processing an order could take hours and hours, with no response from support. They happily accepted the payment (no human representative needed for that!) but when it comes to deliver - you're out of luck. Terrible service, avoid at all costs.

Edit: To the snarky official responder, first of all, the attitude says all I need to know - this is not a customer friendly business. Second of all, if you're going to be taking hours to deliver an order, you need to have a disclaimer that SAYS SO. This isn't the 90's or 2000's, when you order digital goods online, the default experience is instant delivery. If you can't provide that, it's on you to warn customers. But obviously that would cost you sales, so you'd rather let customers have a bad experience. Get off your high horse and do better. Also: I don't care that you're in the US, the website is worldwide and you accept orders at any hour. If you can't deliver, don't accept orders.

30 August 2025
Unprompted review
WinGameStore logo

Reply from WinGameStore

Sorry you had troubles, but some things need to be clear:

We didn't charge your card and put the order on hold, running away with your money and ignoring you. Cards are checked for valid authorization ahead of time (this is not a capture of funds). Capture of funds happens when the order is approved after being checked for fraudulent activity.

Many factors surrounding your actions, were red-flagged for us to look at. The system cannot, and should not, warn ahead of time of these conditions as then actual frauders use that to circumvent what causes a trigger.

We did ultimately approve the order and you did get your Steam Key. Yes it took 3 hours, because the crew were asleep on a saturday morning in the USA. We are not some giant greedCorp that can hire slaves that sit around 24/7 handling every issue within ten seconds. Even then, giant corps tend to put you on hold for a week before getting around to a ticket.

We apologize that our "hands on" and human approach to things are not satisfactory to you.

Rated 5 out of 5 stars

cheaper games, why not

bought a game for about 50% of the normal price, saved around 25€. got the game key instantly, activated it, installed game. everything works phenomenally.

22 July 2025
Unprompted review
WinGameStore logo

Reply from WinGameStore

Hope you are having fun with that game! Glad we could offer you a great deal.

Rated 5 out of 5 stars

Great price

Great price, was sent here from the website Is There Any Deal dot Com

Purchase went smoothly, game activated

12 July 2025
Unprompted review
WinGameStore logo

Reply from WinGameStore

Awesome! Yeah, ITAD (we call em) are a great source.

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