Wine Shop LanzaroteReviews 

524
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the easy ordering process and the excellent service, often highlighting the quick dispatch and efficient delivery of their products. Many appreciate the well-packaged items, ensuring safe arrival, and the wide selection of quality wines and gourmet products, especially those from Lanzarote and Tenerife. Reviewers are delighted to find products that are otherwise difficult to obtain, often reordering due to satisfaction with both the items and the overall purchasing experience. However, some people mentioned occasional issues with initial deliveries, such as broken items, though they noted that customer service responded effectively to resolve these problems.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing delight at finding and purchasing... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent, fantastic,... See more

Order

Reviewers mention positive feedback about their order experience, highlighting the ease of the ordering... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the excellent wines and other island... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found this company online as I was looking to purchase some wine that my husband and I love in Playa Blanca. Found it here and was able to easily purchase some. The ordering was very easy, the wine wa... See more

Company replied

Rated 5 out of 5 stars

It seems that Lanzarote wine producers can't deliver direct to UK due to EU export regulations. So good to find that it is possible to obtain the wines by another route. There's a decent selection... See more

Company replied

Rated 5 out of 5 stars

Second time we have used this company and no doubt it will be a regular occurrence. Chose our product and delivered within days absolutely brilliant service.

Rated 5 out of 5 stars

Fast delivery at a reasonable rate. After finding another gem from the Canaries while in Fuerteventura felt the need to order some, second time doing so. El Grifo this time and Amalia previously bot... See more

Company replied


Company details

  1. Wine Store

Information provided by various external sources

We are an online shop selling unique volcanic wines from Lanzarote in the Canary Islands


Contact info

4.9

Excellent

TrustScore 5 out of 5

524 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(524)

111 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My 2 nd order so effortlessly just…

My 2 nd order so effortlessly just ordered and
Arrived quickly and so well packed will order again when needed recommend this company
Thank you so much

27 November 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Gaynor!
Thank you for sharing your experience! We're delighted everything went smoothly for you again. It’s great to know your items reached you promptly and securely. We truly appreciate your trust and your recommendatio, happy to assist whenever you need us!
Best wishes,
Alessandra

Rated 5 out of 5 stars
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Hilary!
Thank you for letting us know and for the continuous support :) We’re happy to hear the gift reached its destination without any issues. Hope it brought a smile to the recipient :)
Best wishes,
Alessandra

Rated 5 out of 5 stars

Lost order rectified immediately

I ordered a bottle of wine on 17th November, nothing had arrived by early December- I e-mailed the office and explained the situation on December 3rd and the order arrived 4th December. Thank you Ollie for your prompt attention.

4 December 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi David!
Thank you for sharing your experience. We truly appreciate your understanding. Sometimes, delays happen that are beyond our control, but our priority is always to find solutions and ensure our clients are happy. I’m glad we were able to resolve this quickly and that your order arrived promptly after your email.
Thank you again for your patience.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Lovely product sent very quickly.

Lovely product sent very quickly.

16 November 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Janet!
Thank you for taking a moment to share your experience! We’re happy to hear your order arrived promptly and that you’re happy with your purchase.
Best wishes,
Alessandra

Rated 5 out of 5 stars

First class product

First class product , excellent fast delivery.
Packaging also excellent

14 November 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Kenneth!
Thank you so much for your kind feedback! We’re delighted to hear that everything arrived quickly and in perfect condition. Enjoy the wine! 🥂
Best wishes,
Alessandra

Rated 5 out of 5 stars

Arrived quick and the wines are perfect…

Arrived quick and the wines are perfect thank you.

7 November 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Cristopher!
Thank you for your kind review! we are really happy to hear everything arrived quickly and that you’re enjoying the wines and gourmet treats. It means a lot that you chose us. If you ever need pairing ideas or recommendations, we are always here to help!
Best wishes,
Alessandra

Rated 5 out of 5 stars

Excellent service

Very quick delivery a pleasure to do business with.

11 November 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Linda,
Thank you so much for your review! We are glad to hear the delivery was quick and that you had a positive experience.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Great product

Good communication and speedy delivery.

9 November 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Lee!
Thank you so much for your feedback! We’re really pleased to hear that our communication felt clear and helpful throughout the process.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Great selection of wines and spirits

Great selection of wines, spirits and food treats. Efficient service and delivery too

7 November 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Richard!
Thank you for your lovely feedback! We’re happy that you enjoyed our range of wines, spirits, and gourmet goodies. It’s great to hear our service and delivery met your expectations as well. We really appreciate your kind words!
Best wishes,
Alessandra

Rated 5 out of 5 stars

Vinoterapia Body Milk

Great that I can order my favourite Vinoterapia Body Milk in the UK.
Quick delivery and arrived safely.

7 November 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Shirley!
Thank you so much for sharing your experience! We’re delighted to hear that the body milk reached you promptly and in perfect condition. Best wishes, Alessandra

Rated 5 out of 5 stars

Wine delivery

Order arrived promptly and was securely packaged

13 November 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Donna!
Thank you for letting us know! We’re happy your order arrived quickly and well-protected. That’s exactly what we aim for.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Excellent service and price!

Excellent service and price!

7 November 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Sami!
Great to hear! We’re really glad our service and pricing hit the mark for you.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Love the wine

I went to Lanzarote this year, they served a shot of the rośa, it was loverly tasting. So I bought a bottle and it was beautiful. I did some research, and i found it on this website and a great price. So i ordered 4 for Christmas. Dispatch was really quick and came very well packaged. Will be shopping here again.

2 November 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Daniel!
Thank you so much for sharing your experience! We’re really glad you found us and that our price, quick dispatch, and careful packaging all met your expectations. We hope the bottles of Yaiza Rosado will make Christmas even more special.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Very secure and fast shipping with a…

Very secure and fast shipping with a fabulous wine selection

20 October 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Candace!
Thank you for your wonderful feedback! We’re happy that your order arrived safely and promptly, and that you’re enjoying our wine selection. We really appreciate your support!
Best wishes,
Alessandra

Rated 5 out of 5 stars

Delighted to have been able to order a…

Delighted to have been able to order a wine that brings back such happy memories. Think you for your swift delivery.

26 October 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Catherine!
Thank you for your lovely revew. We’re so happy the wine could add a special touch to your day.
Best wishes,
Alessandra

Rated 5 out of 5 stars

Swift delivery!

First, they were the only place I found where I could buy this particular wine (El Grifo) which I’d discovered in Tenerife!
Found it, ordered it and it arrived swiftly! Not drunk it yet as not ‘cheap’ compared to what I normally get, but certainly looking forward to when I pop it open! A taste of holiday!

11 October 2025
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Reply from Wine Shop Lanzarote

Hi Richard! We're happy that we could help you track down a special bottle that brings back holiday memories. It's always exciting to have something a bit different waiting for the right momen, enjoy it when the time comes! Best wishes, Alessandra

Rated 5 out of 5 stars

I was delighted to stumble across this…

I was delighted to stumble across this website that sells the delicious Bernardo's Jams in various flavours.(Cactus is my favourite) It’s a must with cheese & crackers!
Will definitely be ordering more and the Honey Rum too.
Excellent fast service and parcel well packaged.

4 October 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Tracy!
Thank you so much for your wonderful review! We’re happy you discovered us and that you’re enjoying Bernardo’s Jams , the cactus flavour is a true gem, especially with cheese and crackers (great choice!). We're also glad to hear your parcel arrived quickly and safely. We’ll be here when you’re ready for your next order, and we think you’ll love the Honey Rum too! 😊
Best wishes, Alessandra

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery

4 October 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Samantha! We’re glad to hear your order arrived quickly, we always aim to deliver efficiently and reliably. Best wishes, Alessandra

Rated 5 out of 5 stars

Brilliant service

Love that I can order my favourite wine from Lanzarote shop. I only travel with hand luggage so it's a faff to bring it home with me. I don't mind paying the extra for the convenience of having it delivered. The wine is always well packaged and comes quickly. Thanks!

1 October 2025
Wine Shop Lanzarote logo

Reply from Wine Shop Lanzarote

Hi Sian,

Thank you for taking the time to leave such a lovely review!

We’re pleased to know you’ve been enjoying the ease of ordering your favourite wines from Lanzarote through our shop. It’s a pleasure to be able to offer a hassle-free alternative to carrying bottles back in your luggage.

We always do our best to ensure everything arrives safely and promptly, so it’s great to hear that everything’s been up to standard.

Looking forward to sending more of your favourites your way soon.

Best wishes,
Alessandra

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